Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: REDACTED on April 27, 2016, 11:39:29 AM

Title: avast anti theft for android / huawei mate 8 emui 4.0 doesn´t work
Post by: REDACTED on April 27, 2016, 11:39:29 AM

hi, ive got my huawei mate 8 (6.0. marshmallow, emui 4.0) yesterday and installed avast anti theft, but it doesn´t work properly. sometimes  it does sometimes not. avast control center says device not reachable. and if i want to open avast on the dvice with the call number, it wont start and show me the app, only sometimes it works.

i´ve looked at all settings, re installed and go for premium nothing worked.

i have changed the settings tha avast is admin and that avast is always on and couldnt kill by android in sleep mode.

could somebody help me.

greetz

Title: Re: avast anti theft for android / huawei mate 8 emui 4.0 doesn´t work
Post by: Asyn on April 27, 2016, 01:09:50 PM

Contact support: https://support.avast.com/support/tickets/new