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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 09, 2016, 09:18:59 AM

Title: installation of Avast makes my computer boot in automatic repair modus
Post by: REDACTED on May 09, 2016, 09:18:59 AM

The installation of Avast Free/Pro (version 2016.11.2.2262) makes my computer boot in automatic repair modus. I am using a HP Pavilion 550-127nb. What goes wrong here? How can I solve this?

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: Pondus on May 09, 2016, 09:32:12 AM

Did you remove any preinstalled or previous used Antivirus before installing avast?

Uninstalling a third-party antivirus software  >>  https://www.avast.com/faq.php?article=AVKB11#artTitle

Avast 2016: Using the Uninstall Utility  >>  https://www.avast.com/faq.php?article=AVKB10#artTitle

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: REDACTED on May 09, 2016, 02:45:11 PM

It was a clean Windows install, so no previous versions or other anti virus programs were installed.
I use a dozen of other computers with this version of Avast running and none of them give problems.

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: Pondus on May 09, 2016, 02:48:04 PM

can you provide these diagnostic logs

See instructions here  >>  https://forum.avast.com/index.php?topic=53253.0
Scroll down to second picture > Farbar Recovery Scan Tool < Run as instructed and attach the two diagnostic logs


See below the box you write in ... Attachments and other options

When done, Essexboy will have a look

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: REDACTED on May 09, 2016, 03:14:32 PM

See attachments

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: essexboy on May 09, 2016, 03:43:43 PM

I wonder if it is related to this programme and this error :

VirtualCloneDrive

Quote

Kan Groepsbeleid niet verwerken. Een poging om het bestand \\bisdomhasselt.be\sysvol\bisdomhasselt.be\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini vanaf een domeincontroller te lezen is mislukt. Groepsbeleidinstellingen kunnen pas worden afgedwongen wanneer dit probleem is opgelost. Dit kan een tijdelijke fout zijn die één of meer van de volgende oorzaken kan hebben:
a) Naamomzetting of netwerkverbinding met de huidige domeincontroller.
b) Latentie in File Replication-service (een bestand dat op een andere domeincontroller is gemaakt, is niet gerepliceerd naar de huidige domeincontroller).
c) De DFS-client (Distributed File System) is uitgeschakeld.

Have you installed Avast on other systems with this programme

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: REDACTED on May 09, 2016, 03:52:10 PM

Yes I did.
I just uninstalled VirtualCloneDrive and tried to reinstall Avast again, but still the same problem. So it is not related to VirtualCloneDrive.

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: essexboy on May 09, 2016, 04:42:21 PM

Looking at the driver installation the only other one I can see is NVidia, there is nothing else evident that would cause this (as far as I know)

Title: Re: installation of Avast makes my computer boot in automatic repair modus
Post by: bob3160 on May 09, 2016, 07:37:50 PM

Contact Avast and see if they can give you an answer:
http://support.avast.com/support/tickets/new