Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: chui on December 02, 2003, 09:43:38 PM

Title: The AAVM subsystem detected an RPC error
Post by: chui on December 02, 2003, 09:43:38 PM

I've installed the Avast! 4 Home ed and the taskbar icon has a red slash inside a circle sign on the icon.  When I double click On-Access Protection Control, it shows this error:  The AAVM subsystem detected an RPC error.  When I hover on the icon, the tooltip message shows 0 provider (total), 0 running.  

Does it mean it is not running?  I discovered that the resident protection is always disabled even after I put it into Standard or High.  I checked my services (local) console in Administrator;s tool and saw one of my two RPCs disabled, so I enabled both but still the same error with AAVM.  

Please help.  Am running XP home.   -chui

Title: Re:The AAVM subsystem detected an RPC error
Post by: Culpeper on December 03, 2003, 02:29:29 AM

Have you tried to uninstall and then reinstall Avast?

Title: Re:The AAVM subsystem detected an RPC error
Post by: Lisandro on December 03, 2003, 02:51:38 AM

Could you refer to this post (http://www.avast.com/forum/index.php?board=2;action=display;threadid=1730;start=msg11102#msg11102) or this one (http://www.avast.com/forum/index.php?board=2;action=display;threadid=1317;start=msg10900#msg10900)

There I tryed to make a compilation of RPC troubles & solutions  ;)

The RPC error is generally related to avast! installation (as Culpeper said), firewall and proxy troubles and some incompatibilities with other antivirus programs (e.g., AVG 6.0). This post (http://www.avast.com/forum/index.php?board=2;action=display;threadid=1317;start=msg8703#msg8703) relates troubles with more than one RPC service...

As you know, RPC (Remote Procedure Call) is a Windows Service and must be running...

Title: Re:The AAVM subsystem detected an RPC error
Post by: chui on December 03, 2003, 12:58:35 PM

I removed & reinstalled Avast which is now working. :D  I checked my adm tool/services and see two Avast services running automatically.  RPC services have 2 running, but only one is running automatically, the locator starts manually.  But I noticed at times after I finished downloading/ installing Win Updates, the Avast icon has the red stop circle sign; and it's back to normal when I reboot.

Thanks, I'm glad this has been resolved at least for now.