Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sirenasteve on May 13, 2016, 09:27:35 PM

Title: Ongoing 'infection blocked" message
Post by: sirenasteve on May 13, 2016, 09:27:35 PM
Am a new user, and I have been getting the same "infection blocked" message for a few weeks, sometimes four or five times a day. I have attached a screen shot of this message. Any way to troubleshoot this?
Title: Re: Ongoing 'infection blocked" message
Post by: Eddy on May 13, 2016, 09:52:17 PM
Delete the malicious mail.
Title: Re: Ongoing 'infection blocked" message
Post by: Pondus on May 13, 2016, 10:14:34 PM
It seems you use a mail client, so you probably have to enter your mail account from webmail and delete the mail with subject: hi prnt

Title: Re: Ongoing 'infection blocked" message
Post by: sirenasteve on May 13, 2016, 10:23:28 PM
Thanks for quick reply. The strange part of this is the FROM address is my business email address and the TO address is just INFO

I cannot locate an email with this subject in my Google mail account (I am reading email on Apple mail on Macbook Air)
Title: Re: Ongoing 'infection blocked" message
Post by: sirenasteve on May 13, 2016, 10:35:40 PM
Thanks! I found the offending email buried in my Google trash!
Title: Re: Ongoing 'infection blocked" message
Post by: Pondus on May 13, 2016, 10:45:23 PM
Thanks! I found the offending email buried in my Google trash!
Report it as spam and then delete...

Did that solve your problem?