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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: bottazzoli on January 13, 2006, 07:25:17 PM

Title: ADNM is not longer working
Post by: bottazzoli on January 13, 2006, 07:25:17 PM

Hi,
strange; after several months good working and w/o any modification (excluded upgrades on OP Win Server 2003 and Avast) the ADNM Console can not longer been started, no error message, just non action. The server is well working, the distribution to the workstations also.
Any idea for repair w/o installing the server?
Thanks for help, regards from Namibia, JPB

Title: Re: ADNM is not longer working
Post by: Lisandro on January 14, 2006, 05:34:17 AM

Quote from: bottazzoli on January 13, 2006, 07:25:17 PM

The ADNM Console can not longer been started, no error message, just non action.

Do you mean you can't logon? No logs, nothing?

Title: Re: ADNM is not longer working
Post by: bottazzoli on January 14, 2006, 01:34:39 PM

The Application is not starting; Click on the icon or the AVEngine.exe shows the sand-hour for some seconds, thats all.

Title: Re: ADNM is not longer working
Post by: bottazzoli on January 14, 2006, 02:00:14 PM

More Infos:

The Avast Management Server (in Service Tab) is set to Automatic Start, but is Stopped.
Manual starting the Service ends with the following message in the Service Events:
The avast! Management Server service terminated with the following error:
%%42000

Title: Re: ADNM is not longer working
Post by: Vlk on January 22, 2006, 10:40:37 PM

Check the Windows event log, Antivirus category. What are the latest "red" entries?

Thanks.

Title: Re: ADNM is not longer working
Post by: DanyIT on May 22, 2006, 09:36:57 AM

Hi, I have the same problem.

My registry error are:

- Third server conn attempt (last good: xxx.xxx.xx.x:16111) failed. (error 0000274D).
- Cannot connect Server lookup didn't find any AMS'! socket, WinSock error 0x00000000 has occurred.

And when i try ro start the service  "avast! management server" manually, i get an error:

- Impossible to start the service, it hasn't respond to start request

I have just tried the repair tool but it can't solve my problem.

If i had to reinstall the ADNM, what are the consequences, i lose my database?? i need to reinstall all the client console??

Thanks a lot