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Other => Viruses and worms => Topic started by: REDACTED on May 24, 2016, 06:16:04 AM

Title: Shortcut virus
Post by: REDACTED on May 24, 2016, 06:16:04 AM
Hi, I need some help please! My laptop is infected with a virus that turn my files into shorcuts. I don"t know how to fix the problem. Can anybody help me please??  Thank you in advance


Hola! Necesito ayuda urgente por favor! Mi laptop está infectada con un virus que reemplaza los archivos por accesos directos en la USB. No sé como eliminarlo. Si me pueden ayudar estaré muy agradecida! Muchas gracias de antemano
Title: Re: Shortcut virus
Post by: Asyn on May 24, 2016, 07:41:43 AM
Attach your diagnostic logs. (MBAM, FRST and MCShield)
Instructions: https://forum.avast.com/index.php?topic=53253
Title: Re: Shortcut virus
Post by: REDACTED on May 25, 2016, 07:02:28 AM
Hi Asyn. I've just finished the scan with Malwarebites Anti-malware. It says that there is no malware in my laptop but it founds 5 pottentially unwanted programs (registry keys). Do I proceed to remove them with Malwares anti-malware?? I don't know what to do. Thanks for your help
Title: Re: Shortcut virus
Post by: Asyn on May 25, 2016, 07:06:15 AM
Follow the instructions and attach the requested logs.
Title: Re: Shortcut virus
Post by: REDACTED on May 25, 2016, 08:25:18 AM
Hi Asyn:
There are the logs. When i was running the aswMBR program, it stopped and a Scan error message appeared. I tried to run it several times but the program always stopped.  Thank you so much for your help!!
Title: Re: Shortcut virus
Post by: Asyn on May 25, 2016, 08:57:17 AM
OK, now you've to wait a bit...

PS: Could you please copy and paste the MCShield log..!?
Title: Re: Shortcut virus
Post by: REDACTED on May 25, 2016, 09:00:40 AM
>>> MCShield AllScans.txt <<<

-----------------------------




MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2016.2.21.1 / Windows 7 <<<


25/05/2016 02:08:46 a.m. > Drive C: - scan started (no label ~233 GB, NTFS HDD )...



=> The drive is clean.





MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2016.2.21.1 / Windows 7 <<<


25/05/2016 02:13:22 a.m. > Drive F: - scan started (UNIDAD_USB ~3832 MB, FAT32 flash drive )...


>>> F:\Travaux.lnk - Malware > Deleted. (16.05.25. 02.16 Travaux.lnk.396420; MD5: 3b71d14a8c946e02f41743f7cfd92eba)

>>> F:\Ana Rewakowicz.lnk - Malware > Deleted. (16.05.25. 02.16 Ana Rewakowicz.lnk.968727; MD5: 4f73d30b76f1ff2b55e01da2aa12081a)

>>> F:\TP2.lnk - Malware > Deleted. (16.05.25. 02.16 TP2.lnk.973028; MD5: 3e0f98ea8ce1b614612bf583fa40e399)

>>> F:\System Volume Information.lnk - Malware > Deleted. (16.05.25. 02.16 System Volume Information.lnk.980877; MD5: adcf0666fd067f70cbd0c729dab5dca2)

>>> F:\AUTOCAD ET PROJETS.lnk - Malware > Deleted. (16.05.25. 02.16 AUTOCAD ET PROJETS.lnk.466407; MD5: 6ab58b7986d405ec5cefe0bb065e868d)

>>> F:\Nuevo.lnk - Malware > Deleted. (16.05.25. 02.16 Nuevo.lnk.908834; MD5: 68d8d781b782f6f6daaf7757679c1f23)

>>> F:\notepad.vbe - Malware > Deleted. (16.05.25. 02.16 notepad.vbe.641230; MD5: 9ffe72c88ada6aa9580ad9ab685d5561)

> F:\System Volume Information

>>> F:\System Volume Information - Malware (folder) > Deleted. (16.05.25. 02.16 System Volume Information.23602)

> Resetting attributes: F:\Travaux < Successful.

> Resetting attributes: F:\Ana Rewakowicz < Successful.

> Resetting attributes: F:\TP2 < Successful.

> Resetting attributes: F:\AUTOCAD ET PROJETS < Successful.

> Resetting attributes: F:\Nuevo < Successful.


=> Malicious files   : 7/7 deleted.
=> Malicious folders : 1/1 deleted.
=> Hidden folders    : 5/5 unhidden.

____________________________________________

::::: Scan duration: (Interactive mode) ::::
____________________________________________

Title: Re: Shortcut virus
Post by: Asyn on May 25, 2016, 09:13:18 AM
Good job Carolina, as said, now you've to wait a bit...
Title: Re: Shortcut virus
Post by: Pondus on May 25, 2016, 09:16:46 AM
Quote
Do I proceed to remove them with Malwares anti-malware?? I don't know what to do.
Yes


Quote from: Asyn on May 25, 2016, 09:13:18 AM
Good job Carolina, as said, now you've to wait a bit...
That means hours, as malware experts is usually online after 15:00 european time   ;)



In case you are curious, this was the bug MCShield found on your flash drive
https://www.virustotal.com/en/file/a022a4e730dabcbd9b4d3f3192f9c489ab714679c1ce7ff644fb33d82b2c8598/analysis/




Title: Re: Shortcut virus
Post by: REDACTED on May 25, 2016, 09:20:31 AM
I will wait, take your time! Thank you so much!
Title: Re: Shortcut virus
Post by: REDACTED on May 25, 2016, 09:38:19 AM
Quote from: Pondus on May 25, 2016, 09:16:46 AM
Quote
Do I proceed to remove them with Malwares anti-malware?? I don't know what to do.
Yes


Quote from: Asyn on May 25, 2016, 09:13:18 AM
Good job Carolina, as said, now you've to wait a bit...
That means hours, as Essexboy is usually online after 15:00 european time   ;)



In case you are curious, this was the bug MCShield found on your flash drive
https://www.virustotal.com/en/file/a022a4e730dabcbd9b4d3f3192f9c489ab714679c1ce7ff644fb33d82b2c8598/analysis/


wow, it looks "dangerous" lol. My flash drive was infected in a library  :(
Title: Re: Shortcut virus
Post by: dbrisendine on May 25, 2016, 09:54:44 AM

(https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif) Fix with Farbar Recovery Scan Tool
(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif) This fix was created for this user for use on that particular machine. (https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif)
(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif) Running it on another one may cause damage and render the system unstable. (https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif)
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

Please attach it to your reply.
Title: Re: Shortcut virus
Post by: REDACTED on May 25, 2016, 10:20:14 AM
Thanks! This is the fixlog
Title: Re: Shortcut virus
Post by: dbrisendine on May 25, 2016, 05:06:42 PM
Thanks for the log file; looks good so far.  How is your system running now?


FIRST >>>>

Junkware Removal Tool
Please download JRT from here (https://downloads.malwarebytes.org/file/jrt/) to your desktop.

Note: Temporarily disable/shut down your protection software now to avoid potential conflicts, how to do so can be read here (http://www.bleepingcomputer.com/forums/topic114351.html).

Double click the JRT.exe file to run the application.

The application will open an Command Prompt window and run from there (this is normal for this program, so not to be alarmed).

When it is asked, press any key to allow the program to continue / run.

This will create a log on the desktop; please copy and paste the JRT.txt log text in your next post.

Note: After the log file is created, please enable your protection software / reboot your system and verify your protection software is enabled.


SECOND >>>>

AdwCleaner by Xplode

Download AdwCleaner from here (http://www.bleepingcomputer.com/download/adwcleaner/) or from here (https://toolslib.net/downloads/viewdownload/1-adwcleaner/). Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.
[ul]
Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
(http://i1351.photobucket.com/albums/p785/dbreeze2/Scanners%20screens/AdwCleaner_v5016_zpsf8ln0fea.png)

Click the Scan button and wait for the scan to finish.

After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.

Click the Clean button.

Everything checked will be deleted.

When the program has finished cleaning a report appears.

Once done it will ask to reboot, allow this
(http://1.bp.blogspot.com/-vitKqfMQS4o/UEDylIQ7HJI/AAAAAAAABLc/Hx-IwqKoaxg/s1600/adwcleaner_delete_restart.jpg)

On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt
[/ul]

Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why (http://www.im-infected.com/hijacker/isearch-avg-comsearch-hijacker.html) and Here (http://nojesusnopeas.blogspot.com/2012/08/sorry-but-avg-secure-search-is-malware.html). You can always Reinstall (http://www.avg.com/us-en/secure-search) it.
Title: Re: Shortcut virus
Post by: REDACTED on May 25, 2016, 09:29:52 PM
Thank you so much! Here are the last logs! My laptop works great now!  I'm so happy and so grateful! :D ;D :D
Title: Re: Shortcut virus
Post by: Eddy on May 25, 2016, 10:23:16 PM
After dbrisendine says everything is ok, it is a good idea to check all systems where you have used that usb stick also.
Title: Re: Shortcut virus
Post by: dbrisendine on May 25, 2016, 11:52:57 PM
Everything looks fine and with Avast scanning, MBAM and MCShield running now, you should be good to go.  As Eddy said, it would be a great idea to check all your systems that USB was used on.

If everything else if fine for you (Avast is running / scanning with no warnings, etc.) then I will remove our tools and get you on your way ...


Clean up of Malware Removal Tools
Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.

(http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFixSelectall_zps0f04cec4.png)
You can delete any log files left on your desktop as these are no longer needed.

==Some Tools to consider to help keep your system safe ==

Consider a program that will check for out-of-date programs on your system
Some programs don't have update checks built in or make you run the application to start the check for updates process. An easier way to stay on top of the current versions of your installed programs is to use a version checking program like Heimdal Free from Heimdal Security (you can get the software from here (http://www.bleepingcomputer.com/download/heimdal-free/dl/280/) and read more about it on the same page).

Unchecky (http://unchecky.com/files/unchecky_setup.exe) is a small service that runs in the background to help keep those "extra toolbars" and tag along search engines from automatically installing.  By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.

CryptoPrevent (http://www.foolishit.com/download/cryptoprevent-installer/) is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system.  You can read the details about this program here (http://www.foolishit.com/vb6-projects/cryptoprevent/).

Also, consider keeping MalwareBytes Antimalware (http://www.malwarebytes.org/affiliates/g2g/mbam-setup.exe) in your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won't have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.

Lastly, if you use Firefox as your main web browser, consider adding the NoScript (http://noscript.net/) and AdBlockPlus (https://adblockplus.org/en/firefox) add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.

You may also find some information and tips at this thread:
 How did I get infected in the first place? (http://www.geekstogo.com/how-did-i-get-infected-in-the-first-place/)
and
COMPUTER SECURITY - a short quide to staying safer online (http://"http://www.malwareremoval.com/forum/viewtopic.php?p=557960#p557960")

I'll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!
Title: Re: Shortcut virus
Post by: REDACTED on May 26, 2016, 02:54:30 PM
Quote from: Eddy on May 25, 2016, 10:23:16 PM
After dbrisendine says everything is ok, it is a good idea to check all systems where you have used that usb stick also.

Thank you Eddy, but I only used my usb stick on my laptop. I caught the virus on a public library, so, after the infection I didn't use it anymore.
Title: Re: Shortcut virus
Post by: REDACTED on May 26, 2016, 02:56:39 PM
Hi dbrisendine, I can't run the delfix app cause my antivirus (Norton Security) blocked the program  :( Thank you again!
Title: Re: Shortcut virus
Post by: Pondus on May 26, 2016, 04:23:40 PM
Quote from: Carolina39 on May 26, 2016, 02:56:39 PM
Hi dbrisendine, I can't run the delfix app cause my antivirus (Norton Security) blocked the program  :( Thank you again!
Right click Norton tray icon, the one down in right corner by the clock, there you should see a option to pause it



Title: Re: Shortcut virus
Post by: REDACTED on May 28, 2016, 07:36:15 PM
Thank you! there is the last log!