Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on May 24, 2016, 10:10:27 AM

Title: ACCOUNT SHOWING ONLY ONE DEVICE
Post by: REDACTED on May 24, 2016, 10:10:27 AM

My account shows only one device: my main computer.  I have a current licence for 3 computers and 2 mobiles.  The mobiles have all the necessary apps, anti-theft and so on but none of the other computers or the mobiles show in my account under Devices.  To add a device it seems I have to download a lot of stuff already on my devices.   Its all very confusing.  On my newest mobile it showed for example, anti-theft was already installed but of course it wasn't, so I clicked on Uninstall and then on Install.  This worked.  I would be happier if I could see all  my connected devices listed under Devices.

Title: Re: ACCOUNT SHOWING ONLY ONE DEVICE
Post by: Asyn on May 24, 2016, 10:37:42 AM

See: https://www.avast.com/faq.php?article=AVKB170

Title: Re: ACCOUNT SHOWING ONLY ONE DEVICE
Post by: REDACTED on May 24, 2016, 11:27:36 AM

Thank you - will try that.

Title: Re: ACCOUNT SHOWING ONLY ONE DEVICE
Post by: Asyn on May 24, 2016, 11:28:39 AM

You're welcome.