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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: richardf on May 25, 2016, 10:58:44 AM

Title: BSOD in Avast IS in release 2265
Post by: richardf on May 25, 2016, 10:58:44 AM

Hello,
This morning, since power on my computer, whenever I try to open my browser (Firefox Nightly), I get the blue screen of death copy of which is attached hereto. Luckily I also have Opera to connect to the site because this problem does not occur with!
Best regards.
RF

Title: Re: BSOD in Avast IS in release 2265
Post by: Be Secure on May 25, 2016, 03:25:34 PM

Hope this will help:https://www.avast.com/en-au/faq.php?article=AVKB129 (https://www.avast.com/en-au/faq.php?article=AVKB129)

Title: Re: BSOD in Avast IS in release 2265
Post by: Eddy on May 25, 2016, 03:36:34 PM

Do you have AOS installed in FF ?
If so, disable/remove it and see if it solves the problem.

Title: Re: BSOD in Avast IS in release 2265
Post by: richardf on May 25, 2016, 06:21:03 PM

To Be Secure :
I thank you very much but your link does not help me to the extent I am sure that the Incompatibility comes from Firefox insofar crash occurs EVERY time I start it and only there!

To Eddy :
As you can see under my name : I am a 'Newbie'
Yet, how ironic, I am 70 years old. So I am a young / old beginner who does not know (yet) all acronyms. Also, I very kindly beg you to translate them to me, please. Thank you

Title: Re: BSOD in Avast IS in release 2265
Post by: DavidR on May 25, 2016, 07:02:17 PM

AOS = Avast Online Security - the avast Firefox Add-on, by now you probably know that the FF = Firefox.

Title: Re: BSOD in Avast IS in release 2265
Post by: richardf on May 26, 2016, 02:33:02 PM

To Davidr :
Since you're evangelist, I collate all this in personal Bible!

To Eddy :
Seriously, I checked the AOS (v.10 3.3.13) : status is disabled. The 'duck' is always live.