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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Android => Topic started by: Laurenda on May 26, 2016, 03:00:18 PM

Title: Initialization error -An error has occurred
Post by: Laurenda on May 26, 2016, 03:00:18 PM
Last week while away on holiday, I installed a trial of Secureline VPN for my Note 2. I was so pleased with it that I bought a 1 year licence to use on my phone and my wife's S3. I applied the licence to both phones and it worked fine. I have now returned home, but on starting Secureline on my home Wifi, I get "Initialization error - an error occurred". So after reading tips on this forum, I cleared the app cache and data. When i tried it again, it went through the setup again. When i click the Select Plan button, it says "Your Google Play store version does not support purchasing subscriptions." Then it shows the Initialization error as before. Please help.
 
Title: Re: Initialization error -An error has occurred
Post by: Eddy on May 26, 2016, 04:55:58 PM
https://support.google.com/googleplay/answer/143779?hl=en
Is your country/region listed there ?

Make sure you have the latest version of the Google Play Store as well as for the Google Play Services installed.

You need a separate license for each device if you want to use them simultaneously.
Title: Re: Initialization error -An error has occurred
Post by: Laurenda on May 26, 2016, 06:07:56 PM
My country/region is not listed there but I'm not surprised. I live in a UK crown dependency which means that it is common to see a Play Store app "is not available in your country". That is mainly why I installed Secureline VPN to make it look like my IP was somewhere else. Can't I use it like that?