Avast WEBforum

Other => General Topics => Topic started by: REDACTED on June 03, 2016, 11:59:31 PM

Title: Hijacked
Post by: REDACTED on June 03, 2016, 11:59:31 PM

I'm running Mac OS 10.11, El Capitan.  I downloaded the free Avast version on 6-2-2016 and immediately ran a scan.  A number of issues were found and corrected.  Today when I booted up I experiencing difficulty with Internet server issues..... Difficulty contacting certain servers.  More troublesome is I'm having difficulty establishing contact with my outgoing mail server (gmail). 

I phone AVAST support and was informed that non-guaranteed help would be available for $179.00.  Sounds a lot like a hijack scam to me.  THERE IS NO FREE LUNCH......CAVEAT EMPTOR!

Title: Re: Hijacked
Post by: Pondus on June 04, 2016, 12:43:11 AM

Phone support is outsourced

submit a support ticket here  >>  https://support.avast.com/support/tickets/new

Mac forum section is here  >>  https://forum.avast.com/index.php?board=5.0