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Business Products => Avast Business => Topic started by: REDACTED on June 09, 2016, 10:36:43 AM

Title: Avast delays print job
Post by: REDACTED on June 09, 2016, 10:36:43 AM

Hello everyone,

i installed Avast Business on a Windows Server 2008 Enterprise. There are several printers configured and printers HL-2250DN from Brother are making problems when Avast is active. So my Brother printer is configured as default printer and when I click in Adobe Reader on print it takes up to 10 seconds until the print dialog shows up. When I disable filesystem protection in Avast then the print dialog shows up immediately. During the pending time there is a splwow64.exe process running with 100% CPU usage on one core. I tried to add this process to the exclusion list as well as the Adobe Exe-Files, but this does not change anything.

Every other printer configured as default printer does not show this behaviour. At the moment I don't know what I even could do to get it working.

Does anybody have an idea?

Best regards

Title: Re: Avast delays print job
Post by: Asyn on June 09, 2016, 05:05:58 PM

Contact business support: https://support.business.avast.com