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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: REDACTED on June 09, 2016, 12:56:44 PM

Title: Firewall doesn't work on a rooted Asus Zenfone 2 Laser ZE500KL
Post by: REDACTED on June 09, 2016, 12:56:44 PM

Hi
I have a rooted Zenfone 2 Laser ZE500KL. While turning on the firewall, it says hardware isn't supported (it was already granted superuser permission).
Is it because pf the chipset or anything else?

Asus Zenfone 2 Laser ZE500KL
Chipset   Qualcomm MSM8916 Snapdragon 410
CPU   Quad-core 1.2 GHz Cortex-A53
GPU   Adreno 306
2 GB RAM
Lollipop

I had no such problem with Avast Firewall on my old Samsung JellyBean.
I prefer Avast to Opera Max because it's lighter

Thanks  :)

Title: Re: Firewall doesn't work on a rooted Asus Zenfone 2 Laser ZE500KL
Post by: Tereza V. on June 15, 2016, 07:49:36 PM

Hi, we are aware of this issue and already have a possible fix for it. At the moment we are waiting for a Zenphone2 device for testing fix, which will be available next week. As soon as there is any update, a colleague of mine will reply to the topic. Thanks for your patience.

Title: Re: Firewall doesn't work on a rooted Asus Zenfone 2 Laser ZE500KL
Post by: REDACTED on June 17, 2016, 06:20:36 PM

Hello!

The firewall also doesn't work on the Sony Xperia M4 Aqua.

Title: Re: Firewall doesn't work on a rooted Asus Zenfone 2 Laser ZE500KL
Post by: REDACTED on June 20, 2016, 03:56:54 PM

Quote from: Tereza V. on June 15, 2016, 07:49:36 PM

Hi, we are aware of this issue and already have a possible fix for it. At the moment we are waiting for a Zenphone2 device for testing fix, which will be available next week. As soon as there is any update, a colleague of mine will reply to the topic. Thanks for your patience.

great news
thanks  :)

Title: Re: Firewall doesn't work on a rooted Asus Zenfone 2 Laser ZE500KL
Post by: Kirill Volkov on July 01, 2016, 10:55:57 AM

Hi,

this issue was fixed and firewall should now work on devices with Cortex-A53 processors as well.

Fix will be included in next Beta, so if you are not in our beta program, please be patient to receive next update from GPlay.