Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on June 11, 2016, 08:33:43 AM

Title: Avast e-mail shield blocks outgoing e-mails
Post by: REDACTED on June 11, 2016, 08:33:43 AM

Dear Everyone,

I like Avast Antivirus - but when I try sending e-mails with Thunderbird it always sends me error message with -> "smtp timeout". I was found a workaround about "unchecked "scan outgoing mail" in Avast settings - but when I reboot my computer it'll always recheck - so I can't send e-mail again...

Please help me!

Thanks.

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: Pondus on June 11, 2016, 11:43:03 AM

Does this help?

Avast 2016: Repair and reset Avast Antivirus  >>  https://www.avast.com/faq.php?article=AVKB204#artTitle

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: REDACTED on June 12, 2016, 09:09:08 AM

No.  :'( I made that changes - Repair Avast - but after I reset every options manually - like unchecking smtp outgoing scan - it rechecked after computer restart... Why it recheck? Why can't fix this setting to remember my changes?

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: bob3160 on June 13, 2016, 11:22:37 AM

Quote from: Gabor6 on June 12, 2016, 09:09:08 AM

No.  :'( I made that changes - Repair Avast - but after I reset every options manually - like unchecking smtp outgoing scan - it rechecked after computer restart... Why it recheck? Why can't fix this setting to remember my changes?

Did you save the change you made by clicking on the OK button after unchecking the box ???
(http://screencast-o-matic.com/screenshots/u/Lh/1465809647803-45419.png)

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: REDACTED on June 13, 2016, 12:55:09 PM

YES - of course. I'm not a noob... :) But thanks. Any other ideas? This is a very bad problem - which is on more than 2 different computers too. More of them had a fresh installed Windows system. This problem started at the begining of using the new system.

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: REDACTED on June 19, 2016, 12:48:29 PM

Nobody knows any other solution to this problem? That's so interesting...

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: Asyn on June 19, 2016, 12:56:14 PM

Contact support: https://support.avast.com/support/tickets/new

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: Pondus on June 19, 2016, 12:58:40 PM

Why i use webmail, never any problems   ;)

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: REDACTED on June 19, 2016, 01:13:11 PM

Yes  - webmail is good - but using Thunderbird is more important than the usual in my case.

And - as I know - in webmail Avast can't filter e-mail attachments with possible viruses.

Title: Re: Avast e-mail shield blocks outgoing e-mails
Post by: Pondus on June 19, 2016, 01:23:18 PM

Quote

And - as I know - in webmail Avast can't filter e-mail attachments with possible viruses.

Yes it does, if you save a attachment from webmail / download a file from the net / any in/outgoing data traffic ... it is checked by your antivirus realtime ptotection

Also all mail providers have spam/virus filter on there mail servers  (i dont know of anyone that dont)

Examples:
Gmail use postini spam/virus filter with two AV engines from McAfee and Authentium
Yahoo use Symantec/Norton
Microsoft (outlook / hotmail /msn mail) use Trend Micro

Many others use ClamAV since it is free open source