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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: shmu26 on June 14, 2016, 06:57:27 AM

Title: HIPS preventing task scheduler processes
Post by: shmu26 on June 14, 2016, 06:57:27 AM

when I put HIPS on level 3, it blocks Macrium Reflect from running a backup, unless I happen to be on the computer to manually allow it.

I tried adding MR to global exclusions, but that did not help

Title: Re: HIPS preventing task scheduler processes
Post by: Be Secure on June 14, 2016, 08:39:40 AM

- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: HIPS preventing task scheduler processes
Post by: shmu26 on June 14, 2016, 08:48:34 AM

Avast free  11.2.2262
windows 10 x64 stable build
other security softs:
voodooshield
adguard
hitmanpro.alert
mcshield

previous AV: webroot secureanywhere 2016

Title: Re: HIPS preventing task scheduler processes
Post by: Eddy on June 14, 2016, 08:56:03 AM

Voodooshield and HitmanPro need to go.
http://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/

You also need to make sure Webroot is completely gone.
http://www.ache.nl < links to removal instructions/tools

Title: Re: HIPS preventing task scheduler processes
Post by: Be Secure on June 14, 2016, 08:58:58 AM

Quote from: Eddy on June 14, 2016, 08:56:03 AM

Voodooshield and HitmanPro need to go.
http://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/

You also need to make sure Webroot is completely gone.
http://www.ache.nl < links to removal instructions/tools

I also think Voodooshield need to go . :)

Title: Re: HIPS preventing task scheduler processes
Post by: shmu26 on June 14, 2016, 09:00:44 AM

please note that voodooshield and HMP.A are not anti-virus programs. they are specifically designed to be a companion to AV, not to replace it.

Title: Re: HIPS preventing task scheduler processes
Post by: Be Secure on June 14, 2016, 09:01:34 AM

Do you try repair-Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: HIPS preventing task scheduler processes
Post by: shmu26 on June 14, 2016, 09:05:21 AM

I noticed this problem immediately after install, so I don't think repair is called for.
To be more specific about the issue: HIPS level 3 triggers a pop-up when I manually start a backup job.
level 2 blocks a backup job started from task scheduler.
So I am down to level 1 now.

Title: Re: HIPS preventing task scheduler processes
Post by: Be Secure on June 14, 2016, 09:13:01 AM

Pls do repair. :)Hope it will can solved the issue.

Title: Re: HIPS preventing task scheduler processes
Post by: shmu26 on June 14, 2016, 09:20:15 AM

I ran repair and I still see the same behavior when macrium reflect runs a system backup.
but when it runs a file backup, all is well.

where do I find the log?
I want to see if Avast blocked the scheduled system backup, or if something else went wrong.