Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on June 21, 2016, 03:29:07 PM
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Hi all,
I am happy to announce new version of AVAST Antivirus (build number 12.1.2272), called NITRO Update.
It's for these products: Free Antivirus, Pro Antivirus, Internet Security and Premier.
This update is focused on improving the performance and detection capabilities. We also stopped using the year in product name, as we will be releasing new versions in monthly cycles from now.
We also removed some features that might have been causing problems or not being used by many users in order to make Avast faster and lighter.
What's new:
+ Lower system impact - faster boot time, less space taken on disk
+ CyberCapture - better detection of unknown and unique files via our cloud technology
+ Regular monthly program updates - automatic and silent, configurable via Settings
+ Improved detection of router vulnerabilities
+ New Bank mode in SafeZone browser
+ Faster SecureLine connection
+ Antispam is now as opt-in component
- Removed hardware virtualization (NG) - replaced with CyberCapture,that has much lower impact on system resources
- Removed Remote assistance - not used enough and not a core functionality
How to install:
1. Update from existing Avast version via Settings -> Update -> Update program
2. Or you can download and install from here:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
Offline installers:
http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
We hope you enjoy the new version!
AVAST Team
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Thank you, updating from the UI of avast free 11.2.2262 on this XP system and about to reboot.
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Thanks for the update, it will be interesting to see how the CyberCapture does.
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Thanks for the update.But what is mean by NITRO Update? :) Downloading.... ;D
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Thanks for the update, I just posted on beta topic and then found this official release... ;D
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Ran the update but cant find stats anymore in tools !
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Thanks for the update.But what is mean by NITRO Update? :) Downloading.... ;D
Whats the next update gonna be called, Killer-Update? For viruses of course.
Also we are still waiting on detailed info about CyberCapture that was promised to us :)
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Ran the update but cant find stats anymore in tools !
It was removed and will return in September :) Totally redesigned as well.
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Ok thanks for the update :)
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Thanks for the update. :) :D
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update throught the gui. went fine good work avast team keep it up :)
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Is there a way to remove Bank Mode in my task bar? Not able to minimize it.
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+ Antispam is now as opt-in component
I can think of many other components that should be made opt in rather than Antispam which is important for protection.
Cleanup and Safeprice for sure.
Passwords is debateable.
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Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
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I'm not sure about monthly release cycles, bit too much like Win10 and to some extent Ubuntu non LTS, a moving target.
Maybe there should be a LTS release (yearly or 6 monthly) where stability is key and for those more adventurous, new features/tweaks in the monthly updates. The saving grace currently is that you are not forced into it and can turn the monthly update off (according to the changelog).
I do fully support de-bloating avast, focusing on performance and detection though.
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Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
Maybe time to move to TeamViewer :)
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I'm not sure about monthly release cycles.
Each month we will see new/improved features. There are exciting things being baked.
The goal is very high and internal team are working with a much shorter release time (and maybe also beta cycle will follow this faster ring).
In fact, for the olders, do you remember the time that we need longer cycles at Avast?
Right now, how many of us have "critical" issues with Avast?
I remember my last one on version 6.
Now we are quite mature on version 12.
And you, RejZor, you will be surprised too ;D
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Maybe time to move to TeamViewer :)
What's on with it?
;)
=Snake=
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I'd use Remote Assistance, but every time I tried it, it never worked. All I got back was mouse pointer and black screen. I've reported it here and got no real response for it so I just stopped using it entirely and fallen back to old over the phone click by click guidance...
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I am also extremely unhappy that in this new version of Avast "Remote Assistance" was removed.
I used this particular feature quite often to provide general computer support for 2 of my elderly aunts both in their 70's who often just need help with very basic computer things.
They both live quite some distance away from me so it wasn't just as case of walking over to their houses to sort things out and I found the Remote Assistance
feature invaluble in enabling me to sort things out for them.
Really sucks that this useful feature has been taken out :(
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Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
Maybe time to move to TeamViewer :)
Yes it is time to move Windows Defender..
This CyberCapture will be like Evo-gen.. Release it then stopped it...then again start it and now..it is disappeared.
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I hope CyberCapture feature will show results. I also hope it is far more extended file analyzer than NG was. I mean, I hope there is also enhanced static analysis involved, analyzing what file is as a whole, not just its behavior as a program. I hope it actually feeds the apps to their entire file sorting and classification system along with virtualized analysis. That should boost actual protection level.
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We also stopped using the year in product name, as we will be releasing new versions in monthly cycles from now.
Hi MartinZ,
In avast account the new version is displayed as Avast 2017 (12.1.2272), need to be fixed ;)
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So will these silent monthly updates require a restart or not?
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Updated thru the GUI with no problems, other than my usual check in Tools and in the Control Panel's Programs and Features/Change to double-check that no unwanted extras had been added.
One nice change this time around (for which thanks, Martin and all) was that the update finally no longer adds a desktop icon-shortcut which I invariably deleted as unnecessary since avast starts with Win anyway. :)
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Not a big fan of monthly updates. Too much of a possibility of bugs in fast releases .. Please stick to a more reasonable
update schedule, say quarterly or bi yearly.
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Not a big fan of monthly updates. Too much of a possibility of bugs in fast releases .. Please stick to a more reasonable
update schedule, say quarterly or bi yearly.
Actually, fast small updates are less prone to mistakes and problems. If you have to make huge updates that involve tons of changes at once before release, a lot can go wrong and it's hard to debug since so many changes have been done. But if you update program regularly and each time focus on one thing only, you're not only less likely to break something else, in case something does break you'll know what to look at and reverse to fix it. Maybe it doesn't make sense at first, but if you think about it, it does make sense. It's why Chrome, Opera and Firefox have gone with such update cycles as well.
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Actually, fast small updates are less prone to mistakes and problems. If you have to make huge updates that involve tons of changes at once before release, a lot can go wrong and it's hard to debug since so many changes have been done. But if you update program regularly and each time focus on one thing only, you're not only less likely to break something else, in case something does break you'll know what to look at and reverse to fix it. Maybe it doesn't make sense at first, but if you think about it, it does make sense. It's why Chrome, Opera and Firefox have gone with such update cycles as well.
+1
So will these silent monthly updates require a restart or not?
Program updates, most likely, will always require a reboot, after all, this is Windows world :)
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It depends. A lot of program functions have already been moved to VPS updates. Basically everything under the hood that doesn't involve changes to the drivers can be done via VPS. For GUI and more advanced things, the still have to issue a classic program update. Maybe they changed this further to require even less system restarts...
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The update went successfully thru the GUI. (Windows 10 pro, 64 bit), fast, no problem, one restart.
It destroyed Malwarebytes' anti-ransomware program.
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One thing I do not like, is if the update is done by the GUI, the program likes to install all the new features, like Safe Zone, etc.
Some people do not want all the extras, just the basic antivirus protection. There is no reason the program should not just update what is already installed and offer a choice of wether or not to install additional components. The other way is to run the Offline installer and select customize to select what you want or not. But this is more time consuming and confusing for the average user.
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It depends. A lot of program functions have already been moved to VPS updates. Basically everything under the hood that doesn't involve changes to the drivers can be done via VPS. For GUI and more advanced things, the still have to issue a classic program update. Maybe they changed this further to require even less system restarts...
I'd love that, I hate doing multiple restarts on multiple machines every time avast starts.
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Petrovic the Avast! and MT forum member test CyberCapture and he also Fail as me/others. :( ::)Here is the link:https://malwaretips.com/threads/avast-12-1-2272-final.60774/ (https://malwaretips.com/threads/avast-12-1-2272-final.60774/) first post of Spoiler. :(
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One thing I do not like, is if the update is done by the GUI, the program likes to install all the new features, like Safe Zone, etc.
Some people do not want all the extras, just the basic antivirus protection. There is no reason the program should not just update what is already installed and offer a choice of wether or not to install additional components. The other way is to run the Offline installer and select customize to select what you want or not. But this is more time consuming and confusing for the average user.
Agreed. All I ever install are the Shields and the Browser Plugin (Which I love BTW)
Was unaware of the offline installer, will start using that. Still seems like an unnecessary hurtle though
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I did a test with the new version, the result was not good, very disappointing missed several threats including a rogue software.I have seen that CyberCapture seldom showed active
and blocked only one file.with 260 files in avast execution provide reasonable assurance in blocking some threats.the folder scan found 34 files, left was 217 remaining files.the samples were not as recent a few to almost two years.
http://i.imgur.com/I1RZSjX.png
http://i.imgur.com/oDjb0MD.png
http://i.imgur.com/819R6CK.png
http://i.imgur.com/lWTxSz2.png
http://i.imgur.com/4ji3F2B.png
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Why the online installer size is different in your main website? Avast free antivirus's installer size is 4.8 MB in your main website (redirects to cnet) and here its 6 MB (link you posted here). ???
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update works fine on xp sp3
though task scheduler stopped after the install the update , but works fine after restart it
on msc services .
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Thanks for the update and everything seem to be smooth as a (http://dl9.glitter-graphics.net/pub/215/215079g923g99vxm.gif) (http://www.glitter-graphics.com)
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Great update :). When will we see Beta version of Avast 2017? :)
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I did a test with the new version, the result was not good, very disappointing missed several threats including a rogue software.I have seen that CyberCapture seldom showed active
and blocked only one file.with 260 files in avast execution provide reasonable assurance in blocking some threats.the folder scan found 34 files, left was 217 remaining files.the samples were not as recent a few to almost two years.
http://i.imgur.com/I1RZSjX.png
http://i.imgur.com/oDjb0MD.png
http://i.imgur.com/819R6CK.png
http://i.imgur.com/lWTxSz2.png
http://i.imgur.com/4ji3F2B.png
CyberCapture only works with threat from web according to beta topics.
To me your screenshot seems to be traditional DeepScreen.
NG is removed now, but traditional DeepScreen seems to be still on the job.
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My installations updated automatically to 12.1.2272. I didn't even recognize it, just when I got notified about the update through other channels.
If the new versions go through longer beta tests, this seems to be a good way of keeping people up-to-date. Corporate environments (using managed versions) however should be treated differently in the future of course.
Nice release, keep on removing buggy stuff!
Btw..as usual we provide a German translation of the 12.1.2272 release notes (http://forum.avadas.de/threads/7619-Avast-12-1-2272).
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Is there a way to remove Bank Mode in my task bar? Not able to minimize it.
Best, you post/ask here: https://forum.avast.com/index.php?board=78.0
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So will these silent monthly updates require a restart or not?
Yes there will be restart required after the monthly update, but we won't bother you with some dialogs. We know that users are restarting by themselves pretty often. So we will notify you only in case you don't restart for a long time to finish the update..
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There will be no silent monthly updates on my PC. I update everything manually because I don't like
unwanted "surprises" like Chrome or SafeZone browser installation. I hope you'll continue to post links for full installers
here on the forum.
BTW, after adding additional language, UI froze so I had to reboot to fix that.
I don't know why I have to add additional language after every program update and why additional language setting is not remembered.
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I would rather not prefer to test samples that more than 6 months old...they are equivalent as dead ones to the real world.Also alot of those samples looked like adware downloaders and bunch of crap to me.
Is CyberCapture for downloaded files?? Because in that case what happens if the file is already on the pc or is coming a USB stick?? ::) This is becoming like comodo's sandbox which also is only for downloaded files unless settings are changed :o
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Did a clean install all went well, on 2 computers have no problems so far :)
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Why the online installer size is different in your main website? Avast free antivirus's installer size is 4.8 MB in your main website (redirects to cnet) and here its 6 MB (links you posted here). ???
I would never recommend using an on-line stub installer.
I believe CNet have their own download tool, which presumably also contains the avast stub installer.
As this is a regular release what is wrong with using the avast program update in the Avast User Interface.
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As this is a regular release what is wrong with using the avast program update in the Avast User Interface.
Actually i uninstalled avast some days ago. :)
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@ Avast team
Would it be possible to bring back the VPS notifications and sound for it?
You can leave it disabled by default but at least give the user an option...
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Hi,
With this latest release (12.1.2272) the boot time when the Windows logo appears loading is extremely large in my Windows 8.1 Pro 64 bits. Previously I did a clean install and the same results. With the previous version there were no problems. Any solution?
Thanks.
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Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
Maybe time to move to TeamViewer :)
Thank's for the sugestion :)
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CyberCapture only works with threat from web according to beta topics.
To me your screenshot seems to be traditional DeepScreen.
NG is removed now, but traditional DeepScreen seems to be still on the job.
The interface is identical to deepscreen. only change enable scans for potentially unwanted programs PUPs and Filerep.Hips kept the default setting and it did not see action during the test.
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<snip quote>
CyberCapture only works with threat from web according to beta topics.
<snip>
Also see Vlk's post here - https://forum.avast.com/index.php?topic=187679.msg1320357#msg1320357 (https://forum.avast.com/index.php?topic=187679.msg1320357#msg1320357).
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I just realized after 8+ months trying to fiqure out why my boot time went from 10 seconds to 45+, I for the longest time thought it was Windows 10 1151 cause before that boot time were fine....
I just after OCD kicked in to trying fiqure this out again. I removed Avast, and I saw my 45+ seconds boot time drop to like less then 10.... I gona try this new build the claims faster boot time and see what happens.
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well I install this build and first reboot after install Boot times went from 10 seconds to 45+.
Avast is causing this not windows 10
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Hello,
Can you add an option to add the files to the exclusion list from the scan results and not only from the virus chest?
https://static.avast.com/support/kb/images/v2016/avkb177/en/scan_results_select_action.png
Also I experienced a bug in the previous stable version of avast! under Windows 8.1 x64 where the files which I added to the exclusion list manually disappeared from the list and the list became empty. This happened 3 times and I was bored to add the files again and again to the exclusion and then I decided to remove avast and to switch to another program.
Thanks!
Regards,
Georgi
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and were did statistics info go it not under tools anymore
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and were did statistics info go it not under tools anymore
It hasbeen removed since it will be getting re-designed in a future update due to issues with high CPU and RAM usage from it.
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it not in the notes that is has been removed when is it gonna be brought back?
Also i noticed aftare a scan is complete if click scan history pick scan detail report is ghosted out it was not in last build
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This may also be helpful:
https://forum.avast.com/index.php?topic=93544.msg1320404#msg1320404
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When running smart scan, it keeps failing on the scan for virus's part, i uninstalled and reinstalled after reboot and it still is doing the same thing, only happens on 1 computer? any ideas on how to fix? Only happened after update to 12.1.2272
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I decided to try this new version out on my new RCA Windows tablet. I thought it would be a good test on a machine running Windows 10 with only 2 gigs of RAM and a relatively weak processor. I only installed the 3 shields and the network protection. I also installed the Safe Zone Browser. So far I'm liking this new version. My boot time seems the same and there don't seem to be any slowdowns anywhere. I tested the web/phishing protection by trying to go to sites reported on phishtank.com and every site was blocked. I have to say I'm impressed. Avast seems better than ever and I just might return to the fold on all my machines. I like the idea of the monthly program updates too.
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-1 for removal of Remote Assistance.
How long can we hold off updating?
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skippystyles,
if you want help, please start your own thread and provide details.
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done and thank you.
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-1 for removal of Remote Assistance.
How long can we hold off updating?
Can we get a separate program to do this task ???
Install it if you like the function, or don't if you don't need it.
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Still can't backup my settings. :'(
(http://screencast-o-matic.com/screenshots/u/Lh/1466689742737-44826.png)
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Still can't backup my settings. :'(
Hi Bob, see: https://forum.avast.com/index.php?topic=187676.0
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Still can't backup my settings. :'(
Hi Bob, see: https://forum.avast.com/index.php?topic=187676.0 (https://forum.avast.com/index.php?topic=187676.0)
I'm simply pointing out that it's still not fixed for those of us who are affected.
Time for Avast to fix the problem. :)
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Just tried the Settings Backup on Windows 10 Home 64 Bit and it did exactly what
it should do. Backed them up. Not sure why some are having issue and others not.
My avast is the very latest stable free version released.
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Hello. I got this update today, and now Task Manager shows that "RegSvr.exe" is running constantly. I looked it up on Google and people say that this is a virus that's a key/mouselogger and messes with other programs. Scanned it with MalwareBytes, Avast and Security Task Manager (wich calls it "Avast Antivirus installer"), and they all say that it's harmless, though I'm not sure because it doesn't let me close it with Task Manager and that's kinda suspicious.
Could someone tell me if it's safe or not? I'm pretty sure this program wasn't on my computer prior to this update. Also, I'm using Windows XP SP3 by the way.
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Start a new topic, we'll try to help you there.
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Still can't backup my settings. :'(
(http://Doesn'tscreencast-o-matic.com/screenshots/u/Lh/1466689742737-44826.png)
Doesn't work here either. It gives an error and says access is denied. Windows 10 Home 32 bit.
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- Removed Remote assistance - not used enough and not a core functionality
DOWNGRADES SUCK! Please bring it back...
This was a great feature that set AVAST apart from every other AV free or paid.
It may have been Just because no one knew it was there, much more useful
than yet another secure browser.
I have recommended and installed the free avast on over 500 computers for
customers and many of them have upgraded to the paid version.
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I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
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Is CyberCapture integrated with Avast just like Virtualization function ? I am asking that because I got my AmiDuos (Android emulator) stopped working after updating avast.
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I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
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Is CyberCapture integrated with Avast just like Virtualization function ? I am asking that because I got my AmiDuos (Android emulator) stopped working after updating avast.
It is integrated Avast settings > General.
But it isn't like the virtualisation of old (NG, a.k.a. Avast Virtual Machine) as the virtualisation, running of the scan happens in the avast cloud.
See https://blog.avast.com/cybercapture-protection-against-zero-second-attacks (https://blog.avast.com/cybercapture-protection-against-zero-second-attacks).
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I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.
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I'm having a strange issue. When I'm in tablet mode and use a desktop app like CCleaner or anything that uses desktop mode, when I close the app and the tablet goes back into tablet mode, all the tiles for the native Win 10 apps have lost their graphics. Only the text remains on some and the apps I got from the store, like eBay, Amazon, and Netflix have completely blank white tiles. Going into desktop mode and then back to tablet brings the tiles back. This did not happen before Avast was installed. Everything was fine with just Defender running.
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I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.
It's not left open. You obviously haven't used it.
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I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.
It isn't left open, there is no dangerous point of entry left open. The recipient of the remote assistance must send permission (key, etc.) to the person giving the remote assistance. Without that the remote assistance can't be made.
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I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.
It's not left open. You obviously haven't used it.
You're right, I haven't and I never will. Remote access always gets totally disabled in Windows or anything else. It is a potential back door even if you don't want to admit it.
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You happen to be totslly wrong but you are entitled to your opinion. It's still a function that was removed and for
many of us who help others, it was an excellent tool.
It was also one of the things many found helpful when I mentioned that tool in my presentations.
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You happen to be totslly wrong but you are entitled to your opinion. It's still a function that was removed and for many of us who help others, it was an excellent tool.
I confirm this.
=Snake=
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You happen to be totslly wrong but you are entitled to your opinion. It's still a function that was removed and for
many of us who help others, it was an excellent tool.
It was also one of the things many found helpful when I mentioned that tool in my presentations.
It doesn't take much searching to find the horror stories about remote assistance. People being tricked into allowing access and also the many instances where a "technician" has destroyed a system while poking around. It is an unnecessary path to disaster.
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redid the test, the result remains virtually the same, this time used the Avast pro.Sample is FakeAV, most unfortunately failed.Other problem known is Reduced of VPS.
https://www.virustotal.com/en/file/40a0d4ade8d23782f11f519e58ab4fbb6e8712b3dfa953f27650c6d237248faf/analysis/1466819850/
The file is detected only in the execution FileRepMetagen [Malware], but temporary file remains in the folder trz00.tmp the threat is not completely removed bypass the protection, to continue the cleaning process recommended the scan boot time, avast not restart the machine asks to download the components to perform the scan to restart and error installation, this is horrible not part of the installer.Detections based files malware,adware,trojan etc. It is required restart the computer to remove I do not agree : (
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i agree avast focus improving detection capabilities and stopped using the year in product name & removed some features that,i use avast features only avast Browser Cleanup another, NO!
i hope better killer remove virus & whitout add-ons chrome, firefox block website harmful, i hate add-ons antivirus features make lag my browser.
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You guys just moved a huge database of definations to clouds for faster and better Avast!? :o This is not good for offline users at all.Pls any Avast! Dev. can answar this?
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Right after installing this on my tablet, I noticed a pretty sharp decrease in battery life. I turned off the streaming updates and that helped but battery usage is still higher than before. I'm also getting random browser crashes and slow page loads in both IE and Edge that also were not happening before.
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Performed a routine update (not a clean install) over the top of version 2016.11.2.2262 and this is what happened: (See attached below)
Settings within avast were changed without user interaction and changed from their default settings:
I caught the Silent Mode change only by opening the avast gui and then proceeded to check to see what else had changed.
- Silent Mode has never been enabled
- Digital Checking and Load Avast Services has never been enabled
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Performed a routine update (not a clean install) over the top of version 2016.11.2.2262 and this is what happened: (See attached below)
Settings within avast were changed without user interaction and changed from their default settings:
I caught the Silent Mode change only by opening the avast gui and then proceeded to check to see what else had changed.
- Silent Mode has never been enabled
- Digital Checking and Load Avast Services has never been enabled
I can conformed this with Silent Mode(https://forum.avast.com/index.php?topic=187525.msg1319250#msg1319250)
FYI:-It was happend only in 2016.12.1.2271 BETA with me.
but it was fixed in 12.1.2272 BETA(+ Fixed issue with user settings reset to default after program update)
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Thanx.
Forgot to add that to create a rescue disk still requires avast self-defense be disabled in this newest version.
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@ mchain
The 'Load avast services only after loading other system services, doesn't mean you are unprotected startup.
The key words I have highlighted as it only effects Windows system services not every service. This is remained unchanged (at its default setting), unchecked and I did an update from the avastUI of 11.2.2262. This was the same for both my XP Pro and win7 installations.
I can't recall if the 'Skip checking of digital signatures was off by default previously (but I suspect so), if a file is detected as infected, I can't see the value of checking its digital signature.
Silent mode remained off on my program update.
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Thanx.
Forgot to add that to create a rescue disk still requires avast self-defense be disabled in this newest version.
Why can't this be fixed permanently ???
Seems to get fixed with one update and broken with the next. Not good. :(
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Why did the toast window was removed when the virus scan is running? It was very useful to see the scan progress...
As I can see we don't need to activate free version every year anymore and it's awesome!
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It's still counting down the days... Also, the scan toaster is still there. I just don't understand the design behind it. Minimize the main scan GUI and you'll get it. Close it and it'll be gone. !?
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Hi RejZoR, can you please be more specific? Where I can't find the information about remaining time, the registration window doesn't provide this info now.
Yes, now I see the toaster is visible when the main winodw is minimized but I'd like to see the old behavior when it was visible even after closing the main window.
Thanks,
Andrey
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Hi RejZoR, can you please be more specific? Where I can't find the information about remaining time, the registration window doesn't provide this info now.
Thanks,
Andrey
Checking the Registration tab in my avast free has a bit that is missing from your screenshot, Current Status, Current registration will expire on and Date of registration.
Try a repair of avast.
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Thanks David, I tried to repair my avast installation with no luck. I'm not alone, because another user asked about it in Russian sub-forum too.
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Thanks David, I tried to repair my avast installation with no luck. I'm not alone, because another user asked about it in Russian sub-forum too.
You're welcome, I had hoped that the repair would resolve it as some have found it did for some other screens either blank or incomplete.
Do you have any other screens that aren't displaying correctly ?
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I updated on another PC a few days ago and actually the time it takes for Avast to start after logon has increased this version.
I gave it a few days to settle, ran a full scan etc, repair and no luck.
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@ mchain
The 'Load avast services only after loading other system services, doesn't mean you are unprotected startup.
The key words I have highlighted as it only effects Windows system services not every service. This is remained unchanged (at its default setting), unchecked and I did an update from the avastUI of 11.2.2262. This was the same for both my XP Pro and win7 installations.
I can't recall if the 'Skip checking of digital signatures was off by default previously (but I suspect so), if a file is detected as infected, I can't see the value of checking its digital signature.
Silent mode remained off on my program update.
@ DavidR,
Sorry, did not mean to say I was without protection for a while with the 'Load other system services before avast' but was pointing out the change from default 'unticked box' to a ticked box where this behavior would be in effect without my express consent or action. I wanted see if anyone else noted this...esp. since I used the update method rather than the normal clean install I use. Long-winded way of saying this should not have happened if it wasn't set that way to begin with.
That's avast stating checking the box could result in less or no protection during startup.
Also seeing a SFC scan failure rate of avast files: https://forum.avast.com/index.php?topic=186903.0 (https://forum.avast.com/index.php?topic=186903.0) Also several issues with Task Scheduler not running any scheduled tasks whatsoever. (Seems to be running now, but notably fewer tasks are running successfully.) Win 10 Home 64-bit
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<snip quote>
@ DavidR,
Sorry, did not mean to say I was without protection for a while with the 'Load other system services before avast' but was pointing out the change from default 'unticked box' to a ticked box where this behavior would be in effect without my express consent or action. I wanted see if anyone else noted this...esp. since I used the update method rather than the normal clean install I use. Long-winded way of saying this should not have happened if it wasn't set that way to begin with.
That's avast stating checking the box could result in less or no protection during startup.
<snip>
Hi,
I have just revisited this issue based on another topic I have been involved in. It was related to Agnitum's Outpost Firewall, where someone was having startup issues and they had tried the 'Load avast services only after loading other system services' option and that seemed to resolve it.
I was somewhat surprised at that, but on looking deeper there is an Agnitum file that is loaded and it is as a SYSTEM user. So it may just allow those to creep in under the radar. That said the actual time spent waiting for system services shouldn't be great, more likely fractions of a second compared to many seconds or longer.
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Well, thanks for checking this out anyways. Appreciated.
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Well, thanks for checking this out anyways. Appreciated.
No problem.
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Hi,
I was using version 10.4.2233 and I am apparently now obliged to update, since from 2 weeks, no database update is possible (see other thread https://forum.avast.com/index.php?topic=187680.0)
From this thread, I understood that there is no free version compatible with a non-SSE2 processor (under XP) :'( (only for business version through cloud)
Is this correct or is there a way to install this new version (or a previous one allowing database update ?
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Hi,
I was using version 10.4.2233 and I am apparently now obliged to update, since from 2 weeks, no database update is possible (see other thread https://forum.avast.com/index.php?topic=187680.0)
From this thread, I understood that there is no free version compatible with a non-SSE2 processor (under XP) :'( (only for business version through cloud)
Is this correct or is there a way to install this new version (or a previous one allowing database update ?
@Asyn the forum member might help you.He is XP Beta Tester of Avast!. :) Pls ask him.
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Hi,
I was using version 10.4.2233 and I am apparently now obliged to update, since from 2 weeks, no database update is possible (see other thread https://forum.avast.com/index.php?topic=187680.0)
From this thread, I understood that there is no free version compatible with a non-SSE2 processor (under XP) :'( (only for business version through cloud)
Is this correct or is there a way to install this new version (or a previous one allowing database update ?
Please stick with the topic that you contributed to https://forum.avast.com/index.php?topic=187680.0 (https://forum.avast.com/index.php?topic=187680.0) as I believe your question has been answered.
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What happened to statistics under tools? I no longer see it.
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Updated through the GUI from 2262 and no problems.
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
Nice job
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What happened to statistics under tools? I no longer see it.
Its been removed for a redesign and is meant to return in September - personally in its old state there were no detailed stats, so its use was very limited.
-
<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>
Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.
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Disabling CyberCapture will not allow the use of an android emulator ( http://www.amiduos.com) to run. In the past it was an option to disable in trouble shooting now its missing. :'(
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Disabling CyberCapture will not allow the use of an android emulator ( http://www.amiduos.com) to run. In the past it was an option to disable in trouble shooting now its missing. :'(
CyberCapture has only been introduced, so it has never been in the Troubleshooting section as an option, so I don't know how you disabled it. Perhaps you are thinking of the DeepScreen or hardened mode options in earlier versions.
Why won't it let it run, e.g. what alert/message window are you getting ?
This would probably be best in its own 'new topic' as it is likely to get buried in this large topic.
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DS still does not complete. it sits at 99 percent for like 10hrs+ at the stage where it is "Cleaning Cluster Tips" eventually it moves on to whatevers next but hangs again at 90% completion of "Cleaning MFT"
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Nice update. Too bad it also reset my settings back to default. My exclusions, my scan schedule, gone. I suppose I should thank you for reminding me I needed to backup those settings but still, annoying.
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I received the silent update today (2016Jul01). My fault. I recently switched to this computer and forgot to turn that "feature" off. The update quite happily changed all my settings which is mostly a minor nuisance except...
...YOU WIPED MY BLOCKED SITES!
Site blocking is the only reason I've stayed w/ AVast during the past couple of years. Is there anyway to get back my list?
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Is there anyway to get back my list?
Contact support: https://support.avast.com/support/tickets/new
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I received the silent update today (2016Jul01). My fault. I recently switched to this computer and forgot to turn that "feature" off. The update quite happily changed all my settings which is mostly a minor nuisance except...
...YOU WIPED MY BLOCKED SITES!
Site blocking is the only reason I've stayed w/ AVast during the past couple of years. Is there anyway to get back my list?
Image backup-restore for an image created prior to the update ??? Restore point prior to update ???
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<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>
Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.
Because I usually always know when an update is released since I check this forum daily, and because 1 less popup, the better
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<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>
Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.
Because I usually always know when an update is released since I check this forum daily, and because 1 less popup, the better
Had I known that, I wouldn't have suggested it ;)
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i using this software whenever i open http://happybirthdaybday.com http://thefoodyfreak.com it showing malware how to fix it?
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Start a new topic in V&W: https://forum.avast.com/index.php?action=post;board=4
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hello, recently updated to new version 12.1.2272 all working fine except rescue disk, which i cant creat file on cd or pendrive
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hello, recently updated to new version 12.1.2272 all working fine except rescue disk, which i cant creat file on cd or pendrive
Did you turn off avast selfprotection first?
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<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>
Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.
Neither of these have worked since downgrading to 11.2.2262 - it prompts me to reboot to install 12.1.2272 even when I set it as the first thing changed.
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Why the hell is avast! constantly failing to be registered with the damn Security Center? Either it fails to do that from start or it just randomly decides to lose it. On tablet, it just decided to lose connection and it's showing in Security center like it's turned OFF where in reality it isn't... ::)
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Why the hell is avast! constantly failing to be registered with the damn Security Center? Either it fails to do that from start or it just randomly decides to lose it. On tablet, it just decided to lose connection and it's showing in Security center like it's turned OFF where in reality it isn't... ::)
Its bugged for me too when i turn it off........
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I haven't even turned it off. I just powered up my Windows tablet and there was a white notification for events. I opened it up and it said AV/anti-spyware was disabled. It wasn't.
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I haven't even turned it off. I just powered up my Windows tablet and there was a white notification for events. I opened it up and it said AV/anti-spyware was disabled. It wasn't.
I've had the same problem on my laptop after the last update to the latest preview build.
Usually requires a repair to fix. Sometimes just a reboot takes care of this annoyance.
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<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>
Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.
Neither of these have worked since downgrading to 11.2.2262 - it prompts me to reboot to install 12.1.2272 even when I set it as the first thing changed.
That's because the answer (workaround) was for those using 12.1.2272, were future updates would be automatically downloaded and applied. In 12.1.2272 (and later) these settings are meant to be retained on future program updates.
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<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>
Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.
Because I usually always know when an update is released since I check this forum daily, and because 1 less popup, the better
Had I known that, I wouldn't have suggested it ;)
S'all good =P
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Why is Avast moving its stuff to the cloud? I do not use the cloud nor do I trust it, why can Avast not just stay on the computer where it is used. If there is an outage, then from what I have understood the new build to be, if you wanted to use the time to do a full scan it will not be able to.
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CyberCapture is just a addition to what already was in avast.
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Hello,
I need some help since this "Nitro" aka slowdown update Avast is eating constantly at least 25% of the CPU basically hogging down my whole laptop can't play can't do anything at acceptable framerates. In addition Avast kills streaming services that use p2p video distribution (www.telekomtv.ro) for instance.
Did anyone see this behavior what can i do?
I have an "Avast Internet Security" license: The avast version is 12.1.2272.
(http://i231.photobucket.com/albums/ee111/szilu2002/Capture2.png) (http://s231.photobucket.com/user/szilu2002/media/Capture2.png.html)
(http://i231.photobucket.com/albums/ee111/szilu2002/Capture1.png) (http://s231.photobucket.com/user/szilu2002/media/Capture1.png.html)
Thanks,
Jozsef!
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In addition Avast kills streaming services that use p2p video distribution (www.telekomtv.ro) for instance.
Did anyone see this behavior what can i do?
No.Avast! did not do this i check this with disabled all shields.Site is down.
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https://telekomtv.ro/ it's up the provider disconnects me if i don't redistribute via p2p.
I don't mind this issue since i just disable avast since disabling it's pretty firewall component does not work.
How to get rid of the ridiculous CPU usage? I mean it's crippling... it's worse then at work when McAfee does it's thing but at least after 2 hours it leaves me be. This 25% usage has been going on for days and can't get rid of it? Which Avast "component" is doing this? It's unacceptable, in case ppl were wondering what antique computer i have:
15 480M @ 2.66
8 Gb of RAM
500 Disk
and HD5650 still the CPU load is unjustifiable!
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I also have 8 Gb of RAM and play heavy games on it with Avast! turn on,no problem so far. :)
it's worse then at work when McAfee does it's thing but at least after 2 hours it leaves me be.
You also have McAfee? ???
Remove it:
http://mcafee-removal-tool.com/ (http://mcafee-removal-tool.com/) and restart the system.
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He has McAfee at work, what he wants to know is how to turn off Nitro which is eating up his laptops resources. I would think it is something that could be turned off in the program itself, since I do not have that build version I have no idea on where it is to turn it off.
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I just want to know what is causing this and what to turn off until it's fixed:
Passwords
Sandbox
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Rescue Disk
Home Network Security
Firewall?
It just feels like Avast is doing bitcoin mining ... I want a confirmation if it's a bug or not? Also it won't show up in task manager unless you click on:Show processes from all users.
Thanks jowolf359 for clarifying!
Well yeah if this does not work which is the latest stable version? Since i did not check when it updated and from what, Thanks...
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I just want to know what is causing this and what to turn off until it's fixed:
In another thread CleanUp was the culprit.
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I just want to know what is causing this and what to turn off until it's fixed:
Passwords
Sandbox
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Rescue Disk
Home Network Security
Firewall?
It just feels like Avast is doing bitcoin mining ... I want a confirmation if it's a bug or not? Also it won't show up in task manager unless you click on:Show processes from all users.
Thanks jowolf359 for clarifying!
Cleanup,if you not needed.Do u used Normal install or custom? and do you update it from previous version via GUI?
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Every new version 100 MB more. Stop this MB madness ! :(
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Every new version 100 MB more. Stop this MB madness ! :(
That's actually not true. The latest version is significantly smaller, especially when installed because it has no NG tech anymore. What contributes to size the most are virus detection signatures. Trust me, you want those. There is no way bypassing that or optimizing it beyond possible.
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Passwords
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Home Network Security
These can cause Avast to become a resource hog, I have turned off Browser Cleanup, Software Updater, Secureline VPN, and CleanUp. I hope this helps.
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Passwords
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Home Network Security
These can cause Avast to become a resource hog, I have turned off Browser Cleanup, Software Updater, Secureline VPN, and CleanUp. I hope this helps.
Home Network Security is a scan. It will only use resources if you run it. Secure Line VPN is a paid product, only uses resources it used. If you didn't purchase a licenses you only have a very limited trial. Passwords is a good PW manager. If you're already using LastPass or something else, you don't need it.
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Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup
Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
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Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup
Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater useful. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
I would suggest that you just delete Cleanup and see if your performance is still exceptable.
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Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup
Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
All these things being added to Avast over the years is what made me move away. If you just choose the 3 shields in a custom install, you won't have any resource problems and you will have full protection. Actually, it's debatable whether the mail shield is really necessary. You can choose the browser protection too if you want but in my opinion, it's not worth much. The File shield and Web shield are the only fully essential components.
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Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup
Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
All these things being added to Avast over the years is what made me move away. If you just choose the 3 shields in a custom install, you won't have any resource problems and you will have full protection. Actually, it's debatable whether the mail shield is really necessary. You can choose the browser protection too if you want but in my opinion, it's not worth much. The File shield and Web shield are the only fully essential components.
Amazing how someone who's not using the product is giving advice on how to use it. ::)
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- Removed Remote assistance - not used enough and not a core functionality
..bad idea! I used it several times :-(
Can't it be kept included anyways?
-
- Removed Remote assistance - not used enough and not a core functionality
..bad idea! I used it several times :-(
Can't it be kept included anyways?
See here for an answer from Avast:
https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811
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- Removed Remote assistance - not used enough and not a core functionality
..bad idea! I used it several times :-(
Can't it be kept included anyways?
See here for an answer from Avast:
https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811
Nice new pic Bob....guess I have been away too long. Keep up the good work!
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- Removed Remote assistance - not used enough and not a core functionality
..bad idea! I used it several times :-(
Can't it be kept included anyways?
See here for an answer from Avast:
https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811 (https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811)
Nice new pic Bob....guess I have been away too long. Keep up the good work!
Thanks, yes you have been. :)
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(http://screencast-o-matic.com/screenshots/u/Lh/1467942332541-57601.png)
Another Window 10 update and agin the notice from MS that Avast isn't running even though it is ???
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Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup
Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
All these things being added to Avast over the years is what made me move away. If you just choose the 3 shields in a custom install, you won't have any resource problems and you will have full protection. Actually, it's debatable whether the mail shield is really necessary. You can choose the browser protection too if you want but in my opinion, it's not worth much. The File shield and Web shield are the only fully essential components.
Amazing how someone who's not using the product is giving advice on how to use it. ::)
I guess you didn't see where I installed the Nitro update on my tablet. I know how it works and it's not bad without all the needless (in my opinion of course) additional stuff.
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We are working on the registration to Windows Security Center, and the issues will be fixed in next version.
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We are working on the registration to Windows Security Center, and the issues will be fixed in next version.
Thanks Martin,
Right now it requires an extra reboot and sometimes a repair of Avast to fix the problem.
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I received pop up today on sign in saying this can cause Google to change/delete stuff on my system - is this msg from Avast or a scam????
-
A screenshot of the po-up would certainly help. :)
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Avast firewall driver causes BSOD on boot in latest Windows Insider Preview (Build 14383).
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Avast firewall driver causes BSOD on boot in latest Windows Insider Preview (Build 14383).
I suggest you try the following:
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
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I suggest you try the following...
Driver prevented me from booting into the OS so I couldn't have done either. I clean installed the OS and am just using the Windows firewall.
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Ran the update but cant find stats anymore in tools !
It was removed and will return in September :) Totally redesigned as well.
Is there any way in this release to obtain a list of items blocked?
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Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?
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Well, that's the benefit of the cloud. Bad guys don't know what kind of analysis are done either. And if they want to test them, they have to submit the sample to avast! cloud. And once they do that, avast! team is aware of it. Things used to be the other way around in the past, but now the security companies are getting the edge.
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Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?
Yes you can run the full system scan offline, of course. And the results will be the same as on previous versions. The advantage of the cloud is really in the real time protection not in on demand scans.
To say it easy: Being offline doesn't mean less protection, rather being online means more protection ;-)
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Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?
Yes you can run the full system scan offline, of course. And the results will be the same as on previous versions. The advantage of the cloud is really in the real time protection not in on demand scans.
To say it easy: Being offline doesn't mean less protection, rather being online means more protection ;-)
I don't think that's the complete picture. Scanning off line will only find things already on the system but since you're offline, nothing new will be getting in anyway. When on line, you are protected from both existing and new malware attempting to get in. You're protected as much as you need to be both ways as long as your definitions are up to date.
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Is there a way to see the list of files the file shield and web shield are currently scanning like in older versions of avast? I cant seen to find this option anymore, was it removed?
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Is there a way to see the list of files the file shield and web shield are currently scanning like in older versions of avast? I cant seen to find this option anymore, was it removed?
Yes, the stats get reworked and should be back in September.
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Hello,
When I started the PC this morning, Avast Free 2015 had upgraded to the newest version without my permission (there was also Avast SafeZone Browser on my desktop). I wonder how is this possible as I had turned the automatic program updates off?
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Hello,
When I started the PC this morning, Avast Free 2015 had upgraded to the newest version without my permission (there was also Avast SafeZone Browser on my desktop). I wonder how is this possible as I had turned the automatic program updates off?
Hi,
sometimes we migrate older versions to latest version automatically. If you don't want this automatic updates,please set Program update settings to "Manual"
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Hello,
When I started the PC this morning, Avast Free 2015 had upgraded to the newest version without my permission (there was also Avast SafeZone Browser on my desktop). I wonder how is this possible as I had turned the automatic program updates off?
Hi,
sometimes we migrate older versions to latest version automatically. If you don't want this automatic updates,please set Program update settings to "Manual"
Thanks for your reply, I had the automatic program updates set to "manual".
My system is Win 8.1 with the latest updates. The Avast I used was 2015.10.4.2233.
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Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?
Yes you can run the full system scan offline, of course. And the results will be the same as on previous versions. The advantage of the cloud is really in the real time protection not in on demand scans.
To say it easy: Being offline doesn't mean less protection, rather being online means more protection ;-)
OK thanks for the clarification I suspected it worked so. But better to ask if I feel insecure.
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Hi all,
...
- Removed Remote assistance - not used enough and not a core functionality
...
What a pity!
I'm a computer technician, recommend AVAST to my clients and I used Remote assistance for assist them. Now I have to use a third party tool again. More one software, more one third party account and explanation that I will have to use a unknow tool! AVAST Remote assistance was trustable for avoid that kind of explanation.
I think the problem is not that people didn't use it, the problem is they didn't know about the tool and used other tools. If the AVAST window message showed tricks about AVAST tools, I think the tool would be more used. I used to use Remote assistance at home to command my media server PC and teach some clients to do the same.
I have a sugestion to not remove the tool, that is change the way how it is used. As I understood, the problem is the need of a server side service, if it was peer to peer, doesn't would cost nothing to the AVAST Software Group, just a few modification would be needed.
Well, if we can't do nothing... let's go to other tools.
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Has the broken back-up function been fixed yet?
-
Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it. :(
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Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it. :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.
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Help please. i have downloaded and install this version but it is eating my cpu. It is sitting around 49%. I'm having problems opening most programmes and web pages. Any help would be grateful as i need to use my pc in 2 hours for something really important.
-
Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it. :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.
I would have tried this before going back to an old version, disable the avast self-defence module before running the 'Back up settings' function (enable on completion). I believe that worked for some of those experiencing this issue.
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Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it. :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.
I would have tried this before going back to an old version, disable the avast self-defence module before running the 'Back up settings' function (enable on completion). I believe that worked for some of those experiencing this issue.
It doesn't help for me. The previous version worked with self-defense active. This version does not regardless of the self-defense setting. :'(
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Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it. :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.
I would have tried this before going back to an old version, disable the avast self-defence module before running the 'Back up settings' function (enable on completion). I believe that worked for some of those experiencing this issue.
It doesn't help for me. The previous version worked with self-defense active. This version does not regardless of the self-defense setting. :'(
Thanks Bob, this is without doubt a right pain in the rear. Whilst it doesn't effect either of my two systems XP Pro SP3 and win7 SP1 32bit (just checked this one again) OSes.
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I think i'm going to have to go back to the older version. I have spent most of the last 2 hours crashing out of a game that i had an event in. Never had this before also all the webpages i try and use come up firewall and proxy problems and then they go to the page. If anyone has any ideas i would be grateful to hear them thanks
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Hi!
Without any further information of your machine, it would be rather difficult finding the right way to help you. ;)
=Snake=
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Sorry i am running windows 7 home edition 64bit
i use chrome
not too sure what else you need sorry
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Sorry i am running windows 7 home edition 64bit
i use chrome
not too sure what else you need sorry
Which version of Avast are you using ??? Free- Paid ???
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not too sure what else you need sorry
Other Antivirus software installed?
;)
=Snake=
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I'm using avast pro paid for version and i have no other anti-virus software installed.
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I'm using avast pro paid for version and i have no other anti-virus software installed.
What firewall are you using ???
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windows
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windows
If you turn off the Windows firewall, do the errors stop? If so, check what the firewall is blocking and fix it.
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No the errors still continue.
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Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
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Hi, just found out remote assistance no longer available. This is really annoying as I use it on a regular basis whenever my extended family run into pc issues. >:(. it was a major reason for recommending that they all use avast
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Thanks Bob, this is without doubt a right pain in the rear. Whilst it doesn't effect either of my two systems XP Pro SP3 and win7 SP1 32bit (just checked this one again) OSes.
I'm on Windows 7 Professional 64-bit and I use the Free version.
I really don't care what the issue is, I just want it fixed. I don't see why I should waste time trying different temporary solutions when the old non-Nitro version runs just fine. I certainly will not install Nitro for as long as it hasn't been freed of such bugs. But I am sure it will, as the Avast team has never disappointed me in the past. ;)
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Is CyberCapture integrated with Avast just like Virtualization function ? I am asking that because I got my AmiDuos (Android emulator) stopped working after updating avast.
Same thing with NOX android emulator there was an option to disable virtualization in the older version of Avast to allow these to run but now its missing.
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Thanks! stabile, and fast, i couldnt find bug!
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Hi why does my Avast Internet Security eats 50% of my possessor? Yes it is using the latest update as shown below in the images.
(http://image.prntscr.com/image/6395d757f9a148c8a1c3cf468247bc98.png)
(http://image.prntscr.com/image/619cef4bae4a463db2ceaad651fe7782.png)
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Tip, used avast own removal tool (safe mode) clean the registry (for example cclenaer - not too agressive) and then reinstall IS.
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Tip, used avast own removal tool (safe mode) clean the registry (for example cclenaer - not too agressive) and then reinstall IS.
I actually thought about reinstalling it but kept that just as a last resort. I was hopping there will be a better solution.
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In my opinion the last resort - windows reinstall. ;D
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In my opinion the last resort - windows reinstall. ;D
Lol i hope i dont have to go there would mean a shit load of dev soft to reinstall
Anyway back on topic I'll still wait until tonight and hope a mod at least or a dev will answer why is this happening.
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Can you create dump of this process and send it to me?
Thanks,
pm
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Can you create dump of this process and send it to me?
Thanks,
pm
Thanks im uploading it now on my goggle drive account and will send it to you in about 5min
Edit: Sent.
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Hi everybody,
I have got some problems due to the upgrade to Nitro version (12.1.2272 (build 12.1.3076.0)) with virus database version 160724-0. These are the facts:
On 3/7/16 Nitro was installed via Avast user interface, and I got my PC blocked (BSOD, driver error?). Later on, I ve cleaned it up with aswclear....but I couldnot be able to installl it..BSOD appeared again...
On 22/7/16 I did exactly the same thing and deleted the program with aswclear....but I could not be able to installl it again, because BSOD appeared again. So, finally I gave up and I installed free antivirus..and that worked..after having paid for the full version (Premier)..and still I have got +7 months license!
Pls I need some tips on how to deal with it! Tks!
My system is: MS Windows XP home SP3 running with Athlon II X2 250 processor (3.76GHz), 2GB Ram, 420GB HDD
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"BSOD, driver error" Which driver ???
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Hi everybody,
I have got some problems due to the upgrade to Nitro version (12.1.2272 (build 12.1.3076.0)) with virus database version 160724-0. These are the facts:
On 3/7/16 Nitro was installed via Avast user interface, and I got my PC blocked (BSOD, driver error?). Later on, I ve cleaned it up with aswclear....but I couldnot be able to installl it..BSOD appeared again...
On 22/7/16 I did exactly the same thing and deleted the program with aswclear....but I could not be able to installl it again, because BSOD appeared again. So, finally I gave up and I installed free antivirus..and that worked..after having paid for the full version (Premier)..and still I have got +7 months license!
Pls I need some tips on how to deal with it! Tks!
My system is: MS Windows XP home SP3 running with Athlon II X2 250 processor (3.76GHz), 2GB Ram, 420GB HDD
Hi,
can you send me full dump (c:\windows\memory.dmp) or at least minidump (c:\windows\minidumps) which is created after BSOD?
Thanks,
pm
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Can you create dump of this process and send it to me?
Thanks,
pm
Thanks im uploading it now on my goggle drive account and will send it to you in about 5min
Edit: Sent.
Hi,
can you try to uninstall Cleanup component? It should probably hellp.
Thanks,
pm
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Can you create dump of this process and send it to me?
Thanks,
pm
Thanks im uploading it now on my goggle drive account and will send it to you in about 5min
Edit: Sent.
Hi,
can you try to uninstall Cleanup component? It should probably hellp.
Thanks,
pm
Cleanup component?
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Cleanup component?
Yes.
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Cleanup component?
Yes.
what or which one is that?
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See: https://www.avast.com/faq.php?article=AVKB96
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See: https://www.avast.com/faq.php?article=AVKB96
Ok thanks.
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You're welcome.
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Is it OK to have this kind of release date? :)
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Is it OK to have this kind of release date? :)
Yes thats a bug i guess :)
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Has totally screwed up my system
I am totally UNPROTECTED I spoke to avast after an hour wait on phone
told its a conflict with new windows and their new nitro
YOU HAVE NO PROTECTION - you can still get on the net BUT only visited sites you know
I Love avast but this is most foolish act i have seen any anti virus DO it is their job to make sure their will be no conflicts I can't even imagine how many people will end up with viruses let alone I already know 50 or more people in my tech group uninstall it and move to Avira
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Has totally screwed up my system
I am totally UNPROTECTED I spoke to avast after an hour wait on phone
told its a conflict with new windows and their new nitro
YOU HAVE NO PROTECTION - you can still get on the net BUT only visited sites you know
I Love avast but this is most foolish act i have seen any anti virus DO it is their job to make sure their will be no conflicts I can't even imagine how many people will end up with viruses let alone I already know 50 or more people in my tech group uninstall it and move to Avira
Some facts:
1. You spoke to a third party support group not Avast.
2. You were never unprotected.
3. The message you received that said "You are Not Protected" was a result of no communication between the actual part of Avast that protected you and,
the part of Avast that relayed messages to you about your protection.
The protection Always Worked - The communication informing you of your protection was broken.
The newly release fix, fixed the messenger. :)
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Just updated as a message popped up been holding off after the problem last time. same problem this time but have run all the support tool and emailed details off so fingers crossed it should get sorted this time. After running the support tool the cpu useage dropped down to it's normal usage. Maybe i should just run the tool when it happens ;)
Thank you all for your advice and help on here.