Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on June 21, 2016, 03:29:07 PM

Title: BRAND NEW VERSION: 12.1.2272
Post by: MartinZ on June 21, 2016, 03:29:07 PM
Hi all,

I am happy to announce new version of AVAST Antivirus (build number 12.1.2272), called NITRO Update.
It's for these products: Free Antivirus, Pro Antivirus, Internet Security and Premier.
This update is focused on improving the performance and detection capabilities. We also stopped using the year in product name, as we will be releasing new versions in monthly cycles from now.
We also removed some features that might have been causing problems or not being used by many users in order to make Avast faster and lighter.

What's new:

+ Lower system impact - faster boot time, less space taken on disk

+ CyberCapture - better detection of unknown and unique files via our cloud technology

+ Regular monthly program updates - automatic and silent, configurable via Settings

+ Improved detection of router vulnerabilities

+ New Bank mode in SafeZone browser

+ Faster SecureLine connection

+ Antispam is now as opt-in component

- Removed hardware virtualization (NG) - replaced with CyberCapture,that has much lower impact on system resources

- Removed Remote assistance - not used enough and not a core functionality

How to install:

1. Update from existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 21, 2016, 04:36:06 PM
Thank you, updating from the UI of avast free 11.2.2262 on this XP system and about to reboot.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Alikhan on June 21, 2016, 04:40:09 PM
Thanks for the update, it will be interesting to see how the CyberCapture does.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on June 21, 2016, 04:40:57 PM
Thanks for the update.But what is mean by NITRO Update? :) Downloading.... ;D
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: NON on June 21, 2016, 04:46:29 PM
Thanks for the update, I just posted on beta topic and then found this official release... ;D
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: nigel mansel on June 21, 2016, 04:47:32 PM
Ran the update but cant find stats anymore in tools !
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Secondmineboy on June 21, 2016, 04:47:57 PM
Thanks for the update.But what is mean by NITRO Update? :) Downloading.... ;D

Whats the next update gonna be called, Killer-Update? For viruses of course.

Also we are still waiting on detailed info about CyberCapture that was promised to us :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Secondmineboy on June 21, 2016, 04:48:19 PM
Ran the update but cant find stats anymore in tools !

It was removed and will return in September :) Totally redesigned as well.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: nigel mansel on June 21, 2016, 04:49:44 PM
Ok thanks for the update  :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: -Malware- on June 21, 2016, 04:51:40 PM
Thanks for the update. :) :D
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: mikaelrask on June 21, 2016, 05:07:27 PM
update throught the gui. went fine good work avast team keep it up :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: -midnight on June 21, 2016, 05:51:57 PM
Is there a way to remove Bank Mode in my task bar?  Not able to minimize it.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Alikhan on June 21, 2016, 06:12:04 PM
Quote
+ Antispam is now as opt-in component

I can think of many other components that should be made opt in rather than Antispam which is important for protection.

Cleanup and Safeprice for sure.

Passwords is debateable.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Soure73 on June 21, 2016, 06:17:57 PM
 Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: top_stuff on June 21, 2016, 07:14:22 PM
I'm not sure about monthly release cycles, bit too much like Win10 and to some extent Ubuntu non LTS, a moving target.
Maybe there should be a LTS release (yearly or 6 monthly) where stability is key and  for those more adventurous, new features/tweaks in the monthly updates. The saving grace currently is that you are not forced into it and can turn the monthly update off (according to the changelog).

I do fully support de-bloating avast, focusing on performance and detection though.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Lisandro on June 21, 2016, 07:48:49 PM
Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
Maybe time to move to TeamViewer :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Lisandro on June 21, 2016, 07:52:29 PM
I'm not sure about monthly release cycles.
Each month we will see new/improved features. There are exciting things being baked.
The goal is very high and internal team are working with a much shorter release time (and maybe also beta cycle will follow this faster ring).
In fact, for the olders, do you remember the time that we need longer cycles at Avast?
Right now, how many of us have "critical" issues with Avast?
I remember my last one on version 6.
Now we are quite mature on version 12.

And you, RejZor, you will be surprised too ;D
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: =Snake= on June 21, 2016, 08:07:45 PM

Maybe time to move to TeamViewer :)
What's on with it?
 ;)
=Snake=
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on June 21, 2016, 09:57:18 PM
I'd use Remote Assistance, but every time I tried it, it never worked. All I got back was mouse pointer and black screen. I've reported it here and got no real response for it so I just stopped using it entirely and fallen back to old over the phone click by click guidance...
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Grimslade on June 21, 2016, 10:06:20 PM
I am also extremely unhappy that in this new version of Avast "Remote Assistance" was removed.

I used this particular feature quite often to provide general computer support for 2 of my elderly aunts both in their 70's who often just need help with very basic computer things.

They both live quite some distance away from me so it wasn't just as case of walking over to their houses to sort things out and I found the Remote Assistance
feature invaluble in enabling me to sort things out for them.

Really sucks that this useful feature has been taken out :(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: yigido on June 21, 2016, 10:27:17 PM
Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
Maybe time to move to TeamViewer :)

Yes it is time to move Windows Defender..
This CyberCapture will be like Evo-gen.. Release it then stopped it...then again start it and now..it is disappeared.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on June 21, 2016, 10:31:39 PM
I hope CyberCapture feature will show results. I also hope it is far more extended file analyzer than NG was. I mean, I hope there is also enhanced static analysis involved, analyzing what file is as a whole, not just its behavior as a program. I hope it actually feeds the apps to their entire file sorting and classification system along with virtualized analysis. That should boost actual protection level.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Andrey,pro on June 21, 2016, 10:41:56 PM
We also stopped using the year in product name, as we will be releasing new versions in monthly cycles from now.
Hi MartinZ,

In avast account the new version is displayed as Avast 2017 (12.1.2272), need to be fixed  ;)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: EmoHobo on June 21, 2016, 11:01:51 PM
So will these silent monthly updates require a restart or not?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MikeBCda on June 21, 2016, 11:31:57 PM
Updated thru the GUI with no problems, other than my usual check in Tools and in the Control Panel's Programs and Features/Change to double-check that no unwanted extras had been added.

One nice change this time around (for which thanks, Martin and all) was that the update finally no longer adds a desktop icon-shortcut which I invariably deleted as unnecessary since avast starts with Win anyway.  :)

Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bruce_b on June 21, 2016, 11:44:22 PM
Not a big fan of monthly updates. Too much of a possibility of bugs in fast releases .. Please stick to a more reasonable
update schedule, say quarterly or bi yearly.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on June 22, 2016, 12:02:55 AM
Not a big fan of monthly updates. Too much of a possibility of bugs in fast releases .. Please stick to a more reasonable
update schedule, say quarterly or bi yearly.

Actually, fast small updates are less prone to mistakes and problems. If you have to make huge updates that involve tons of changes at once before release, a lot can go wrong and it's hard to debug since so many changes have been done. But if you update program regularly and each time focus on one thing only, you're not only less likely to break something else, in case something does break you'll know what to look at and reverse to fix it. Maybe it doesn't make sense at first, but if you think about it, it does make sense. It's why Chrome, Opera and Firefox have gone with such update cycles as well.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Lisandro on June 22, 2016, 12:09:09 AM
Actually, fast small updates are less prone to mistakes and problems. If you have to make huge updates that involve tons of changes at once before release, a lot can go wrong and it's hard to debug since so many changes have been done. But if you update program regularly and each time focus on one thing only, you're not only less likely to break something else, in case something does break you'll know what to look at and reverse to fix it. Maybe it doesn't make sense at first, but if you think about it, it does make sense. It's why Chrome, Opera and Firefox have gone with such update cycles as well.
+1

So will these silent monthly updates require a restart or not?
Program updates, most likely, will always require a reboot, after all, this is Windows world :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on June 22, 2016, 12:30:44 AM
It depends. A lot of program functions have already been moved to VPS updates. Basically everything under the hood that doesn't involve changes to the drivers can be done via VPS. For GUI and more advanced things, the still have to issue a classic program update. Maybe they changed this further to require even less system restarts...
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Adam Kertesz on June 22, 2016, 01:01:21 AM
The update went successfully thru the GUI. (Windows 10 pro, 64 bit), fast, no problem, one restart.
It destroyed  Malwarebytes' anti-ransomware program.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bruce_b on June 22, 2016, 01:14:31 AM
One thing I do not like, is if the update is done by the GUI, the program likes to install all the new features, like Safe Zone, etc.
Some people do not want all the extras, just the basic antivirus protection. There is no reason the program should not just update what is already installed and offer a choice of wether or not to install additional components. The other way is to run the Offline installer and select customize to select what you want or not. But this is more time consuming and confusing for the average user.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: EmoHobo on June 22, 2016, 01:17:28 AM
It depends. A lot of program functions have already been moved to VPS updates. Basically everything under the hood that doesn't involve changes to the drivers can be done via VPS. For GUI and more advanced things, the still have to issue a classic program update. Maybe they changed this further to require even less system restarts...
I'd love that, I hate doing multiple restarts on multiple machines every time avast starts.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on June 22, 2016, 02:01:16 AM
Petrovic the Avast! and MT forum member test CyberCapture  and he also Fail as me/others. :( ::)Here is the link:https://malwaretips.com/threads/avast-12-1-2272-final.60774/ (https://malwaretips.com/threads/avast-12-1-2272-final.60774/) first post of Spoiler. :(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: SimmonsTheMad33 on June 22, 2016, 02:03:19 AM
One thing I do not like, is if the update is done by the GUI, the program likes to install all the new features, like Safe Zone, etc.
Some people do not want all the extras, just the basic antivirus protection. There is no reason the program should not just update what is already installed and offer a choice of wether or not to install additional components. The other way is to run the Offline installer and select customize to select what you want or not. But this is more time consuming and confusing for the average user.

Agreed. All I ever install are the Shields and the Browser Plugin (Which I love BTW)

Was unaware of the offline installer, will start using that. Still seems like an unnecessary hurtle though
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: jefferson sant on June 22, 2016, 05:00:15 AM
I did a test with the new version, the result was not good, very disappointing missed several threats including a rogue software.I have seen that CyberCapture seldom showed active
and blocked only one file.with 260 files in avast execution provide reasonable assurance in blocking some threats.the folder scan found 34 files, left was 217 remaining files.the samples were not as recent a few to almost two years.

http://i.imgur.com/I1RZSjX.png

http://i.imgur.com/oDjb0MD.png

http://i.imgur.com/819R6CK.png

http://i.imgur.com/lWTxSz2.png

http://i.imgur.com/4ji3F2B.png
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: -Malware- on June 22, 2016, 05:03:50 AM
Why the online installer size is different in your main website? Avast free antivirus's installer size is 4.8 MB in your main website (redirects to cnet) and here its 6 MB (link you posted here). ???
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: rush_deleted on June 22, 2016, 06:59:12 AM
update works fine on xp sp3
though task scheduler stopped after the install the update , but works fine after restart it
on msc services .
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: SpeedyPC on June 22, 2016, 07:49:49 AM
Thanks for the update and everything seem to be smooth as a (http://dl9.glitter-graphics.net/pub/215/215079g923g99vxm.gif) (http://www.glitter-graphics.com)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Staticguy on June 22, 2016, 08:07:31 AM
Great update :). When will we see Beta version of Avast 2017?  :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: NON on June 22, 2016, 08:23:38 AM
I did a test with the new version, the result was not good, very disappointing missed several threats including a rogue software.I have seen that CyberCapture seldom showed active
and blocked only one file.with 260 files in avast execution provide reasonable assurance in blocking some threats.the folder scan found 34 files, left was 217 remaining files.the samples were not as recent a few to almost two years.

http://i.imgur.com/I1RZSjX.png

http://i.imgur.com/oDjb0MD.png

http://i.imgur.com/819R6CK.png

http://i.imgur.com/lWTxSz2.png

http://i.imgur.com/4ji3F2B.png

CyberCapture only works with threat from web according to beta topics.
To me your screenshot seems to be traditional DeepScreen.
NG is removed now, but traditional DeepScreen seems to be still on the job.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: avadas.de on June 22, 2016, 08:40:24 AM
My installations updated automatically to 12.1.2272. I didn't even recognize it, just when I got notified about the update through other channels.

If the new versions go through longer beta tests, this seems to be a good way of keeping people up-to-date. Corporate environments (using managed versions) however should be treated differently in the future of course.

Nice release, keep on removing buggy stuff!

Btw..as usual we provide a German translation of the 12.1.2272 release notes (http://forum.avadas.de/threads/7619-Avast-12-1-2272).
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on June 22, 2016, 09:03:49 AM
Is there a way to remove Bank Mode in my task bar?  Not able to minimize it.
Best, you post/ask here: https://forum.avast.com/index.php?board=78.0
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MartinZ on June 22, 2016, 11:52:09 AM
So will these silent monthly updates require a restart or not?

Yes there will be restart required after the monthly update, but we won't bother you with some dialogs. We know that users are restarting by themselves pretty often. So we will notify you only in case you don't restart for a long time to finish the update..
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: abruptum on June 22, 2016, 12:31:44 PM
There will be no silent monthly updates on my PC. I update everything manually because I don't like
unwanted "surprises" like Chrome or SafeZone browser installation. I hope you'll continue to post links for full installers
here on the forum.
BTW, after adding additional language, UI froze so I had to reboot to fix that.
I don't know why I have to add additional language after every program update and why additional language setting is not remembered.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: TrueIndian on June 22, 2016, 01:47:58 PM
I would rather not prefer to test samples that more than 6 months old...they are equivalent as dead ones to the real world.Also alot of those samples looked like adware downloaders and bunch of crap to me.

Is CyberCapture for downloaded files?? Because in that case what happens if the file is already on the pc or is coming a USB stick??  ::) This is becoming like comodo's sandbox which also is only for downloaded files unless settings are changed  :o
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: croftypedro on June 22, 2016, 03:19:39 PM
Did a clean install all went well, on 2 computers have no problems so far :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 22, 2016, 03:21:39 PM
Why the online installer size is different in your main website? Avast free antivirus's installer size is 4.8 MB in your main website (redirects to cnet) and here its 6 MB (links you posted here). ???

I would never recommend using an on-line stub installer.
I believe CNet have their own download tool, which presumably also contains the avast stub installer.

As this is a regular release what is wrong with using the avast program update in the Avast User Interface.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: -Malware- on June 22, 2016, 04:15:24 PM
Quote
As this is a regular release what is wrong with using the avast program update in the Avast User Interface.
Actually i uninstalled avast some days ago. :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Alikhan on June 22, 2016, 04:20:03 PM
@ Avast team

Would it be possible to bring back the VPS notifications and sound for it?

You can leave it disabled by default but at least give the user an option...
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: NSchwender on June 22, 2016, 04:43:05 PM
Hi,

With this latest release (12.1.2272) the boot time when the Windows logo appears loading is extremely large in my Windows 8.1 Pro 64 bits. Previously I did a clean install and the same results. With the previous version there were no problems. Any solution?

Thanks.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Soure73 on June 22, 2016, 05:52:17 PM
Nice to have another update but it's a shame that Remote Assistance is gone because i used it
to help my mother with her computer troubles :'(
Maybe time to move to TeamViewer :)

Thank's for the sugestion :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: jefferson sant on June 22, 2016, 08:45:41 PM
CyberCapture only works with threat from web according to beta topics.
To me your screenshot seems to be traditional DeepScreen.
NG is removed now, but traditional DeepScreen seems to be still on the job.

The interface is identical to deepscreen. only change enable scans for potentially unwanted programs PUPs and Filerep.Hips kept the default setting and it did not see action during the test.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 22, 2016, 08:49:10 PM
<snip quote>
CyberCapture only works with threat from web according to beta topics.
<snip>

Also see Vlk's post here - https://forum.avast.com/index.php?topic=187679.msg1320357#msg1320357 (https://forum.avast.com/index.php?topic=187679.msg1320357#msg1320357).
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: sj.vegetto on June 22, 2016, 10:28:05 PM
I just realized after 8+ months trying to fiqure out why my boot time went from 10 seconds to 45+, I for the longest time thought it was Windows 10 1151 cause before that boot time were fine....

I just after OCD kicked in to  trying fiqure this out again.  I removed Avast, and I saw my 45+ seconds boot time drop to like less then 10.... I gona try this new build the claims faster boot time and see what happens.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: sj.vegetto on June 22, 2016, 10:48:56 PM
well I install this build and  first reboot after install  Boot times went from 10 seconds to 45+.

Avast is causing this not windows 10
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: B-boy/StyLe/ on June 22, 2016, 11:19:43 PM
Hello,

Can you add an option to add the files to the exclusion list from the scan results and not only from the virus chest?

https://static.avast.com/support/kb/images/v2016/avkb177/en/scan_results_select_action.png

Also I experienced a bug in the previous stable version of avast! under Windows 8.1 x64 where the files which I added to the exclusion list manually disappeared from the list and the list became empty. This happened 3 times and I was bored to add the files again and again to the exclusion and then I decided to remove avast and to switch to another program.

Thanks!

Regards,
Georgi
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: sj.vegetto on June 22, 2016, 11:31:32 PM
and were did statistics info go it not under tools anymore
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Alikhan on June 22, 2016, 11:41:24 PM
and were did statistics info go it not under tools anymore

It hasbeen removed since it will be getting re-designed in a future update due to issues with high CPU and RAM usage from it.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: sj.vegetto on June 23, 2016, 12:17:15 AM
it not in the notes that is has been removed  when is it gonna be brought back?

Also i noticed aftare a scan is complete if click scan history  pick scan detail report is ghosted out it was not in last build
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 23, 2016, 01:43:52 AM
This may also be helpful:
https://forum.avast.com/index.php?topic=93544.msg1320404#msg1320404
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: skippystyles on June 23, 2016, 06:45:34 AM
When running smart scan, it keeps failing on the scan for virus's part, i uninstalled and reinstalled after reboot and it still is doing the same thing, only happens on 1 computer? any ideas on how to fix? Only happened after update to 12.1.2272

Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 23, 2016, 07:59:50 AM
I decided to try this new version out on my new RCA Windows tablet. I thought it would be a good test on a machine running Windows 10 with only 2 gigs of RAM and a relatively weak processor. I only installed the 3 shields and the network protection. I also installed the Safe Zone Browser. So far I'm liking this new version. My boot time seems the same and there don't seem to be any slowdowns anywhere. I tested the web/phishing protection by trying to go to sites reported on phishtank.com and every site was blocked. I have to say I'm impressed. Avast seems better than ever and I just might return to the fold on all my machines. I like the idea of the monthly program updates too.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: winactive on June 23, 2016, 08:26:00 AM
-1 for removal of Remote Assistance.

How long can we hold off updating?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Eddy on June 23, 2016, 08:32:58 AM
skippystyles,

if you want help, please start your own thread and provide details.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: skippystyles on June 23, 2016, 09:13:31 AM
done and thank you.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 23, 2016, 03:39:16 PM
-1 for removal of Remote Assistance.

How long can we hold off updating?
Can we get  a separate program to do this task ???
Install it if you like the function, or don't if you don't need it. 
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 23, 2016, 03:51:06 PM
Still can't backup my settings.  :'(
(http://screencast-o-matic.com/screenshots/u/Lh/1466689742737-44826.png)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on June 23, 2016, 04:13:21 PM
Still can't backup my settings.  :'(
Hi Bob, see: https://forum.avast.com/index.php?topic=187676.0
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 23, 2016, 04:21:25 PM
Still can't backup my settings.  :'(
Hi Bob, see: https://forum.avast.com/index.php?topic=187676.0 (https://forum.avast.com/index.php?topic=187676.0)
I'm simply pointing out that it's still not fixed for those of us who are affected.
Time for Avast to fix the problem. :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bruce_b on June 23, 2016, 05:31:55 PM
Just tried the Settings Backup on Windows 10 Home 64 Bit and it did exactly what
it should do. Backed them up. Not sure why some are having issue and others not.
My avast is the very latest stable free version released.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RichardP on June 23, 2016, 07:25:50 PM
Hello. I got this update today, and now Task Manager shows that "RegSvr.exe" is running constantly. I looked it up on Google and people say that this is a virus that's a key/mouselogger and messes with other programs. Scanned it with MalwareBytes, Avast and Security Task Manager (wich calls it "Avast Antivirus installer"), and they all say that it's harmless, though I'm not sure because it doesn't let me close it with Task Manager and that's kinda suspicious.
Could someone tell me if it's safe or not? I'm pretty sure this program wasn't on my computer prior to this update. Also, I'm using Windows XP SP3 by the way.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on June 23, 2016, 07:27:57 PM
Start a new topic, we'll try to help you there.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 23, 2016, 07:41:33 PM
Still can't backup my settings.  :'(
(http://Doesn'tscreencast-o-matic.com/screenshots/u/Lh/1466689742737-44826.png)
Doesn't work here either. It gives an error and says access is denied. Windows 10 Home 32 bit.
Title: Re: BRAND NEW VERSION: 12.1.2272 Remote Assistance
Post by: avast423 on June 23, 2016, 11:46:27 PM
- Removed Remote assistance - not used enough and not a core functionality

DOWNGRADES SUCK!  Please bring it back...

This was a great feature that set AVAST apart from every other AV free or paid.

It may have been Just because no one knew it was there, much more useful
than yet another secure browser.

I have recommended and installed the free avast on over 500 computers for
customers and many of them have upgraded to the paid version.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 24, 2016, 12:36:50 AM
I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Jorro on June 24, 2016, 01:06:55 AM
Is CyberCapture integrated with Avast just like Virtualization function ? I am asking that because I got my AmiDuos (Android emulator) stopped working after updating avast.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 24, 2016, 01:22:00 AM
I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 24, 2016, 01:47:47 AM
Is CyberCapture integrated with Avast just like Virtualization function ? I am asking that because I got my AmiDuos (Android emulator) stopped working after updating avast.

It is integrated Avast settings > General.
But it isn't like the virtualisation of old (NG, a.k.a. Avast Virtual Machine) as the virtualisation, running of the scan happens in the avast cloud.

See https://blog.avast.com/cybercapture-protection-against-zero-second-attacks (https://blog.avast.com/cybercapture-protection-against-zero-second-attacks).
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 24, 2016, 04:31:53 AM
I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 24, 2016, 05:21:20 AM
I'm having a strange issue. When I'm in tablet mode and use a desktop app like CCleaner or anything that uses desktop mode, when I close the app and the tablet goes back into tablet mode, all the tiles for the native Win 10 apps have lost their graphics. Only the text remains on some and the apps I got from the store, like eBay, Amazon, and Netflix have completely blank white tiles.  Going into desktop mode and then back to tablet brings the tiles back. This did not happen before Avast was installed.  Everything was fine with just Defender running.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 24, 2016, 02:29:10 PM
I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.
It's not left open. You obviously haven't used it.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 24, 2016, 03:10:08 PM
I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.

It isn't left open, there is no dangerous point of entry left open. The recipient of the remote assistance must send permission (key, etc.) to the person giving the remote assistance. Without that the remote assistance can't be made.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 24, 2016, 07:07:34 PM
I would never use the remote assistance and the capability is always one of the first things I disable in a Windows installation.
You obviously don't use it to help others. Some of us do and it's worked well.
I don't care if it works or not. It's a dangerous point of entry to leave open.
It's not left open. You obviously haven't used it.
You're right, I haven't and I never will. Remote access always gets totally disabled in Windows or anything else. It is a potential back door even if you don't want to admit it.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 24, 2016, 11:21:43 PM
You happen to be totslly wrong but you are entitled to your opinion. It's still a function that was removed and for
many of us who help others, it was an excellent tool.
It was also one of the things many found helpful when I mentioned that tool in my presentations.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: =Snake= on June 24, 2016, 11:42:21 PM
You happen to be totslly wrong but you are entitled to your opinion. It's still a function that was removed and for many of us who help others, it was an excellent tool.
I confirm this.

=Snake=
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 25, 2016, 03:32:33 AM
You happen to be totslly wrong but you are entitled to your opinion. It's still a function that was removed and for
many of us who help others, it was an excellent tool.
It was also one of the things many found helpful when I mentioned that tool in my presentations.
It doesn't take much searching to find the horror stories about remote assistance. People being tricked into allowing access and also the many instances where a "technician" has destroyed a system while poking around. It is an unnecessary path to disaster.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: jefferson sant on June 25, 2016, 04:21:25 AM
redid the test, the result remains virtually the same, this time used the Avast pro.Sample is FakeAV, most unfortunately failed.Other problem known is Reduced of VPS.

https://www.virustotal.com/en/file/40a0d4ade8d23782f11f519e58ab4fbb6e8712b3dfa953f27650c6d237248faf/analysis/1466819850/

The file is detected only in the execution FileRepMetagen [Malware], but temporary file remains in the folder trz00.tmp the threat is not completely removed bypass the protection, to continue the cleaning process recommended the scan boot time, avast not restart the machine asks to download the components to perform the scan to restart and error installation, this is horrible not part of the installer.Detections based files  malware,adware,trojan etc. It is required  restart the computer to remove I do not agree  : (
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: AlphaZab on June 25, 2016, 12:25:05 PM
i agree avast focus improving detection capabilities and stopped using the year in product name & removed some features that,i use avast features only avast Browser Cleanup another, NO!

i hope better killer remove virus & whitout add-ons chrome, firefox block website harmful, i hate add-ons antivirus features make lag my browser.





Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on June 25, 2016, 01:40:49 PM
You guys just moved a huge database of definations to clouds for faster and better Avast!? :o This is not good for offline users at all.Pls any Avast! Dev. can answar this?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on June 25, 2016, 05:57:46 PM
Right after installing this on my tablet, I noticed a pretty sharp decrease in battery life. I turned off the streaming updates and that helped but battery usage is still higher than before. I'm also getting random browser crashes and slow page loads in both IE and Edge that also were not happening before.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: mchain on June 26, 2016, 03:33:51 AM
Performed a routine update (not a clean install) over the top of version 2016.11.2.2262 and this is what happened:  (See attached below)
Settings within avast were changed without user interaction and changed from their default settings:
I caught the Silent Mode change only by opening the avast gui and then proceeded to check to see what else had changed.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on June 26, 2016, 03:50:43 AM
Performed a routine update (not a clean install) over the top of version 2016.11.2.2262 and this is what happened:  (See attached below)
Settings within avast were changed without user interaction and changed from their default settings:
I caught the Silent Mode change only by opening the avast gui and then proceeded to check to see what else had changed.
  • Silent Mode has never been enabled
  • Digital Checking and Load Avast Services has never been enabled
I can conformed this with Silent Mode(https://forum.avast.com/index.php?topic=187525.msg1319250#msg1319250)
FYI:-It was happend only in  2016.12.1.2271 BETA with me.
but it was fixed in  12.1.2272 BETA(+ Fixed issue with user settings reset to default after program update)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: mchain on June 26, 2016, 04:06:38 AM
Thanx.

Forgot to add that to create a rescue disk still requires avast self-defense be disabled in this newest version.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 26, 2016, 03:02:41 PM
@ mchain
The 'Load avast services only after loading other system services, doesn't mean you are unprotected startup.

The key words I have highlighted as it only effects Windows system services not every service. This is remained unchanged (at its default setting), unchecked and I did an update from the avastUI of 11.2.2262. This was the same for both my XP Pro and win7 installations.

I can't recall if the 'Skip checking of digital signatures was off by default previously (but I suspect so), if a file is detected as infected, I can't see the value of checking its digital signature.

Silent mode remained off on my program update.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on June 26, 2016, 04:05:18 PM
Thanx.

Forgot to add that to create a rescue disk still requires avast self-defense be disabled in this newest version.
Why can't this be fixed permanently ???
Seems to get fixed with one update and broken with the next. Not good.  :(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Andrey,pro on June 26, 2016, 09:46:17 PM
Why did the toast window was removed when the virus scan is running? It was very useful to see the scan progress...
As I can see we don't need to activate free version every year anymore and it's awesome!
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on June 26, 2016, 10:04:02 PM
It's still counting down the days... Also, the scan toaster is still there. I just don't understand the design behind it. Minimize the main scan GUI and you'll get it. Close it and it'll be gone. !?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Andrey,pro on June 26, 2016, 10:15:12 PM
Hi RejZoR, can you please be more specific? Where I can't find the information about remaining time, the registration window doesn't provide this info now.

Yes, now I see the toaster is visible when the main winodw is minimized but I'd like to see the old behavior when it was visible even after closing the main window.

Thanks,
Andrey
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 26, 2016, 10:40:50 PM
Hi RejZoR, can you please be more specific? Where I can't find the information about remaining time, the registration window doesn't provide this info now.

Thanks,
Andrey

Checking the Registration tab in my avast free has a bit that is missing from your screenshot, Current Status, Current registration will expire on and Date of registration.

Try a repair of avast.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Andrey,pro on June 26, 2016, 10:49:30 PM
Thanks David, I tried to repair my avast installation with no luck. I'm not alone, because another user asked about it in Russian sub-forum too.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 26, 2016, 11:56:44 PM
Thanks David, I tried to repair my avast installation with no luck. I'm not alone, because another user asked about it in Russian sub-forum too.

You're welcome, I had hoped that the repair would resolve it as some have found it did for some other screens either blank or incomplete.

Do you have any other screens that aren't displaying correctly ?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Alikhan on June 27, 2016, 04:28:40 PM
I updated on another PC a few days ago and actually the time it takes for Avast to start after logon has increased this version.

I gave it a few days to settle, ran a full scan etc, repair and no luck.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: mchain on June 27, 2016, 08:39:22 PM
@ mchain
The 'Load avast services only after loading other system services, doesn't mean you are unprotected startup.

The key words I have highlighted as it only effects Windows system services not every service. This is remained unchanged (at its default setting), unchecked and I did an update from the avastUI of 11.2.2262. This was the same for both my XP Pro and win7 installations.

I can't recall if the 'Skip checking of digital signatures was off by default previously (but I suspect so), if a file is detected as infected, I can't see the value of checking its digital signature.

Silent mode remained off on my program update.
@ DavidR,
Sorry, did not mean to say I was without protection for a while with the 'Load other system services before avast' but was pointing out the change from default 'unticked box' to a ticked box where this behavior would be in effect without my express consent or action.  I wanted see if anyone else noted this...esp. since I used the update method rather than the normal clean install I use.  Long-winded way of saying this should not have happened if it wasn't set that way to begin with. 

That's avast stating checking the box could result in less or no protection during startup.

Also seeing a SFC scan failure rate of avast files:  https://forum.avast.com/index.php?topic=186903.0 (https://forum.avast.com/index.php?topic=186903.0)  Also several issues with Task Scheduler not running any scheduled tasks whatsoever.  (Seems to be running now, but notably fewer tasks are running successfully.)  Win 10 Home 64-bit
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 27, 2016, 09:01:55 PM
<snip quote>
@ DavidR,
Sorry, did not mean to say I was without protection for a while with the 'Load other system services before avast' but was pointing out the change from default 'unticked box' to a ticked box where this behavior would be in effect without my express consent or action.  I wanted see if anyone else noted this...esp. since I used the update method rather than the normal clean install I use.  Long-winded way of saying this should not have happened if it wasn't set that way to begin with. 

That's avast stating checking the box could result in less or no protection during startup.

<snip>

Hi,
I have just revisited this issue based on another topic I have been involved in. It was related to Agnitum's Outpost Firewall, where someone was having startup issues and they had tried the 'Load avast services only after loading other system services' option and that seemed to resolve it.

I was somewhat surprised at that, but on looking deeper there is an Agnitum file that is loaded and it is as a SYSTEM user. So it may just allow those to creep in under the radar. That said the actual time spent waiting for system services shouldn't be great, more likely fractions of a second compared to many seconds or longer.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: mchain on June 27, 2016, 09:17:33 PM
Well, thanks for checking this out anyways.  Appreciated.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 27, 2016, 10:16:02 PM
Well, thanks for checking this out anyways.  Appreciated.

No problem.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: herveg07 on June 28, 2016, 05:23:36 PM
Hi,

I was using version 10.4.2233 and I am apparently now obliged to update, since from 2 weeks, no database update is possible (see other thread https://forum.avast.com/index.php?topic=187680.0)
From this thread, I understood that there is no free version compatible with a non-SSE2 processor (under XP) :'( (only for business version through cloud)
Is this correct or is there a way to install this new version (or a previous one allowing database update ?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on June 28, 2016, 05:33:09 PM
Hi,

I was using version 10.4.2233 and I am apparently now obliged to update, since from 2 weeks, no database update is possible (see other thread https://forum.avast.com/index.php?topic=187680.0)
From this thread, I understood that there is no free version compatible with a non-SSE2 processor (under XP) :'( (only for business version through cloud)
Is this correct or is there a way to install this new version (or a previous one allowing database update ?
@Asyn the forum member might help you.He is XP Beta Tester of Avast!. :) Pls ask him.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 28, 2016, 05:39:16 PM
Hi,

I was using version 10.4.2233 and I am apparently now obliged to update, since from 2 weeks, no database update is possible (see other thread https://forum.avast.com/index.php?topic=187680.0)
From this thread, I understood that there is no free version compatible with a non-SSE2 processor (under XP) :'( (only for business version through cloud)
Is this correct or is there a way to install this new version (or a previous one allowing database update ?

Please stick with the topic that you contributed to https://forum.avast.com/index.php?topic=187680.0 (https://forum.avast.com/index.php?topic=187680.0) as I believe your question has been answered.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Hopper15 on June 29, 2016, 11:13:13 AM
What happened to statistics under tools? I no longer see it.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: SimmonsTheMad33 on June 29, 2016, 12:05:30 PM
Updated through the GUI from 2262 and no problems.

Not a big fan of Automatic silent updates, but I have it locked to manual like always.

Nice job
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 29, 2016, 01:58:29 PM
What happened to statistics under tools? I no longer see it.

Its been removed for a redesign and is meant to return in September - personally in its old state there were no detailed stats, so its use was very limited.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 29, 2016, 02:01:49 PM
<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>

Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: efrain10 on June 30, 2016, 03:36:35 AM
Disabling CyberCapture will not allow the use of an android emulator ( http://www.amiduos.com) to run. In the past it was an option  to disable in trouble shooting now its missing.  :'(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on June 30, 2016, 03:04:53 PM
Disabling CyberCapture will not allow the use of an android emulator ( http://www.amiduos.com) to run. In the past it was an option  to disable in trouble shooting now its missing.  :'(

CyberCapture has only been introduced, so it has never been in the Troubleshooting section as an option, so I don't know how you disabled it. Perhaps you are thinking of the DeepScreen or hardened mode options in earlier versions.

Why won't it let it run, e.g. what alert/message window are you getting ?
This would probably be best in its own 'new topic' as it is likely to get buried in this large topic.
Title: 12.1.2272 DataShredder
Post by: aarons.coding on July 01, 2016, 06:50:01 AM
DS still does not complete. it sits at 99 percent for like 10hrs+ at the stage where it is "Cleaning Cluster Tips" eventually it moves on to whatevers next but hangs again at 90% completion of "Cleaning MFT"
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MokonaNL on July 01, 2016, 03:10:37 PM
Nice update. Too bad it also reset my settings back to default. My exclusions, my scan schedule, gone. I suppose I should thank you for reminding me  I needed to backup those settings but still, annoying.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RolandRackham on July 01, 2016, 04:12:26 PM
I received the silent update today (2016Jul01).  My fault.  I recently switched to this computer and forgot to turn that "feature" off.  The update quite happily changed all my settings which is mostly a minor nuisance except...

...YOU WIPED MY BLOCKED SITES!

Site blocking is the only reason I've stayed w/ AVast during the past couple of years.  Is there anyway to get back my list?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 01, 2016, 04:25:27 PM
Is there anyway to get back my list?
Contact support: https://support.avast.com/support/tickets/new
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 01, 2016, 05:00:22 PM
I received the silent update today (2016Jul01).  My fault.  I recently switched to this computer and forgot to turn that "feature" off.  The update quite happily changed all my settings which is mostly a minor nuisance except...

...YOU WIPED MY BLOCKED SITES!

Site blocking is the only reason I've stayed w/ AVast during the past couple of years.  Is there anyway to get back my list?
Image backup-restore for an image created prior to the update ??? Restore point prior to update ???
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: SimmonsTheMad33 on July 01, 2016, 10:00:45 PM
<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>

Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.

Because I usually always know when an update is released since I check this forum daily, and because 1 less popup, the better
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on July 01, 2016, 10:19:29 PM
<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>

Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.

Because I usually always know when an update is released since I check this forum daily, and because 1 less popup, the better

Had I known that, I wouldn't have suggested it ;)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: summiworld on July 02, 2016, 05:25:57 AM
i using this software whenever i open http://happybirthdaybday.com http://thefoodyfreak.com it showing malware how to fix it?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 02, 2016, 05:43:24 AM
Start a new topic in V&W: https://forum.avast.com/index.php?action=post;board=4
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: jatzek4 on July 03, 2016, 01:16:00 AM
hello, recently updated to new version 12.1.2272 all working fine except rescue disk, which i cant creat file on cd or pendrive
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Pondus on July 03, 2016, 01:19:10 AM
hello, recently updated to new version 12.1.2272 all working fine except rescue disk, which i cant creat file on cd or pendrive
Did you turn off avast selfprotection first?

Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: winactive on July 03, 2016, 08:52:46 AM
<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>

Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.

Neither of these have worked since downgrading to 11.2.2262 - it prompts me to reboot to install 12.1.2272 even when I set it as the first thing changed.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on July 03, 2016, 10:01:22 AM
Why the hell is avast! constantly failing to be registered with the damn Security Center? Either it fails to do that from start or it just randomly decides to lose it. On tablet, it just decided to lose connection and it's showing in Security center like it's turned OFF where in reality it isn't...  ::)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Secondmineboy on July 03, 2016, 10:35:10 AM
Why the hell is avast! constantly failing to be registered with the damn Security Center? Either it fails to do that from start or it just randomly decides to lose it. On tablet, it just decided to lose connection and it's showing in Security center like it's turned OFF where in reality it isn't...  ::)

Its bugged for me too when i turn it off........
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on July 03, 2016, 12:19:24 PM
I haven't even turned it off. I just powered up my Windows tablet and there was a white notification for events. I opened it up and it said AV/anti-spyware was disabled. It wasn't.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 03, 2016, 02:44:38 PM
I haven't even turned it off. I just powered up my Windows tablet and there was a white notification for events. I opened it up and it said AV/anti-spyware was disabled. It wasn't.
I've had the same problem on my laptop after the last update to the latest preview build.
Usually requires a repair to fix. Sometimes just a reboot takes care of this annoyance.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on July 03, 2016, 03:18:47 PM
<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>

Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.

Neither of these have worked since downgrading to 11.2.2262 - it prompts me to reboot to install 12.1.2272 even when I set it as the first thing changed.

That's because the answer (workaround) was for those using 12.1.2272, were future updates would be automatically downloaded and applied. In 12.1.2272 (and later) these settings are meant to be retained on future program updates.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: SimmonsTheMad33 on July 04, 2016, 06:14:37 AM
<snip>
Not a big fan of Automatic silent updates, but I have it locked to manual like always.
<snip>

Why not set it to 'Ask when an update is available,' that isn't automatic and you get a notification when an update is available.

Because I usually always know when an update is released since I check this forum daily, and because 1 less popup, the better

Had I known that, I wouldn't have suggested it ;)

S'all good =P
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Darkwolf on July 04, 2016, 09:23:51 PM
Why is Avast moving its stuff to the cloud? I do not use the cloud nor do I trust it, why can Avast not just stay on the computer where it is used. If there is an outage, then from what I have understood the new build to be, if you wanted to use the time to do a full scan it will not be able to.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Eddy on July 04, 2016, 09:30:15 PM
CyberCapture is just a addition to what already was in avast.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Szilu on July 04, 2016, 09:49:56 PM
Hello,

I need some help since this "Nitro" aka slowdown update Avast is eating constantly at least 25% of the CPU basically hogging down my whole laptop can't play can't do anything at acceptable framerates. In addition Avast kills streaming services that use p2p video distribution (www.telekomtv.ro) for instance.
Did anyone see this behavior what can i do?
I have an "Avast Internet Security" license: The avast version is 12.1.2272.

(http://i231.photobucket.com/albums/ee111/szilu2002/Capture2.png) (http://s231.photobucket.com/user/szilu2002/media/Capture2.png.html)
(http://i231.photobucket.com/albums/ee111/szilu2002/Capture1.png) (http://s231.photobucket.com/user/szilu2002/media/Capture1.png.html)

Thanks,

Jozsef!
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on July 05, 2016, 12:28:23 AM
Quote
In addition Avast kills streaming services that use p2p video distribution (www.telekomtv.ro) for instance.
Did anyone see this behavior what can i do?
No.Avast! did not do this i check this with disabled all shields.Site is down.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Szilu on July 05, 2016, 12:34:00 AM
https://telekomtv.ro/ it's up the provider disconnects me if i don't redistribute via p2p.

I don't mind this issue since i just disable avast since disabling it's pretty firewall component does not work.

How to get rid of the ridiculous CPU usage? I mean it's crippling... it's worse then at work when McAfee does it's thing but at least after 2 hours it leaves me be. This 25% usage has been going on for days and can't get rid of it? Which Avast "component" is doing this? It's unacceptable, in case ppl were wondering what antique computer i have:
15 480M @ 2.66
8 Gb of RAM
500 Disk
and HD5650 still the CPU load is unjustifiable!
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on July 05, 2016, 12:45:57 AM
I also have 8 Gb of RAM and play heavy games on it with Avast! turn on,no problem so far. :)

Quote
it's worse then at work when McAfee does it's thing but at least after 2 hours it leaves me be.

You also have McAfee? ???
Remove it:
http://mcafee-removal-tool.com/ (http://mcafee-removal-tool.com/) and restart the system.


Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: jowolf359 on July 05, 2016, 05:21:14 AM
He has McAfee at work, what he wants to know is how to turn off Nitro which is eating up his laptops resources. I would think it is something that could be turned off in the program itself, since I do not have that build version I have no idea on where it is to turn it off.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Szilu on July 05, 2016, 07:33:31 AM
I just want to know what is causing this and what to turn off until it's fixed:
Passwords
Sandbox
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Rescue Disk
Home Network Security
Firewall?

It just feels like Avast is doing bitcoin mining ... I want a confirmation if it's a bug or not? Also it won't show up in task manager unless you click on:Show processes from all users.
Thanks jowolf359 for clarifying!

Well yeah if this does not work which is the latest stable version? Since i did not check when it updated and from what, Thanks...
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 05, 2016, 07:42:17 AM
I just want to know what is causing this and what to turn off until it's fixed:
In another thread CleanUp was the culprit.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Be Secure on July 05, 2016, 07:42:53 AM
I just want to know what is causing this and what to turn off until it's fixed:
Passwords
Sandbox
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Rescue Disk
Home Network Security
Firewall?

It just feels like Avast is doing bitcoin mining ... I want a confirmation if it's a bug or not? Also it won't show up in task manager unless you click on:Show processes from all users.
Thanks jowolf359 for clarifying!
Cleanup,if you not needed.Do u used Normal install or custom? and do you update it from previous version via GUI?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: stxNTrm06 on July 05, 2016, 09:16:21 AM
Every new version 100 MB more. Stop this MB madness ! :(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on July 05, 2016, 09:19:31 AM
Every new version 100 MB more. Stop this MB madness ! :(

That's actually not true. The latest version is significantly smaller, especially when installed because it has no NG tech anymore. What contributes to size the most are virus detection signatures. Trust me, you want those. There is no way bypassing that or optimizing it beyond possible.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: jowolf359 on July 05, 2016, 01:26:59 PM


Passwords
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Home Network Security


These can cause Avast to become a resource hog, I have turned off Browser Cleanup, Software Updater, Secureline VPN, and CleanUp. I hope this helps.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 05, 2016, 02:11:22 PM


Passwords
Software Updater
Browser Cleanup
Cleanup
Secure Line VPN
Home Network Security


These can cause Avast to become a resource hog, I have turned off Browser Cleanup, Software Updater, Secureline VPN, and CleanUp. I hope this helps.
Home Network Security is a scan. It will only use resources if you run it. Secure Line VPN is a paid product, only uses resources it used. If you didn't purchase a licenses you only have a very limited trial. Passwords is a good PW manager. If you're already using LastPass or something else, you don't need it.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Szilu on July 05, 2016, 07:55:11 PM
Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup

Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 05, 2016, 09:11:35 PM
Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup

Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater useful. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
I would suggest that you just delete Cleanup and see if your performance is still exceptable.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on July 06, 2016, 10:27:38 PM
Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup

Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
All these things being added to Avast over the years is what made me move away. If you just choose the 3 shields in a custom install, you won't have any resource problems and you will have full protection. Actually, it's debatable whether the mail shield is really necessary. You can choose the browser protection too if you want but in my opinion, it's not worth much. The File shield and Web shield are the only fully essential components.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 06, 2016, 10:30:20 PM
Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup

Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
All these things being added to Avast over the years is what made me move away. If you just choose the 3 shields in a custom install, you won't have any resource problems and you will have full protection. Actually, it's debatable whether the mail shield is really necessary. You can choose the browser protection too if you want but in my opinion, it's not worth much. The File shield and Web shield are the only fully essential components.
Amazing how someone who's not using the product is giving advice on how to use it.  ::)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: smoothtimo on July 06, 2016, 10:48:17 PM
- Removed Remote assistance - not used enough and not a core functionality

..bad idea! I used it several times :-(
Can't it be kept included anyways?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 06, 2016, 11:31:26 PM
- Removed Remote assistance - not used enough and not a core functionality

..bad idea! I used it several times :-(
Can't it be kept included anyways?
See here for an answer from Avast:
https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Rompin Raider on July 07, 2016, 09:47:11 PM
- Removed Remote assistance - not used enough and not a core functionality

..bad idea! I used it several times :-(
Can't it be kept included anyways?
See here for an answer from Avast:
https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811
Nice new pic Bob....guess I have been away too long. Keep up the good work!
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 07, 2016, 10:06:24 PM
- Removed Remote assistance - not used enough and not a core functionality

..bad idea! I used it several times :-(
Can't it be kept included anyways?
See here for an answer from Avast:
https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811 (https://forum.avast.com/index.php?topic=187712.msg1321811#msg1321811)
Nice new pic Bob....guess I have been away too long. Keep up the good work!
Thanks, yes you have been. :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 08, 2016, 03:50:27 AM
(http://screencast-o-matic.com/screenshots/u/Lh/1467942332541-57601.png)
Another Window 10 update and agin the notice from MS that Avast isn't running even though it is ???
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on July 08, 2016, 06:35:30 AM
Thanks Everyone for the help. I disabled the following services:
- Passwords
- Software Updater
- Browser Cleanup
- Cleanup

Now it stays under 3% average CPU usage in the performance monitor.
If a developer needs help or information they can notify me. To be honest i considered the Software Updater usefull. As a clean up manager i have Tune Up! Utilities from the Vaio Software Suite.
All these things being added to Avast over the years is what made me move away. If you just choose the 3 shields in a custom install, you won't have any resource problems and you will have full protection. Actually, it's debatable whether the mail shield is really necessary. You can choose the browser protection too if you want but in my opinion, it's not worth much. The File shield and Web shield are the only fully essential components.
Amazing how someone who's not using the product is giving advice on how to use it.  ::)
I guess you didn't see where I installed the Nitro update on my tablet. I know how it works and it's not bad without all the needless (in my opinion of course) additional stuff.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MartinZ on July 08, 2016, 03:14:10 PM
We are working on the registration to Windows Security Center, and the issues will be fixed in next version.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 08, 2016, 03:21:38 PM
We are working on the registration to Windows Security Center, and the issues will be fixed in next version.
Thanks Martin,
Right now it requires an extra reboot and sometimes a repair of Avast to fix the problem.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: JJ13 on July 08, 2016, 05:56:06 PM
I received pop up today on sign in saying this can cause Google to change/delete stuff on my system - is this msg from Avast or a scam????
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 08, 2016, 06:44:40 PM
A screenshot of the po-up would certainly help. :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: cyberrufus on July 08, 2016, 09:56:31 PM
Avast firewall driver causes BSOD on boot in latest Windows Insider Preview (Build 14383).
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 08, 2016, 10:29:48 PM
Avast firewall driver causes BSOD on boot in latest Windows Insider Preview (Build 14383).
I suggest you try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: cyberrufus on July 09, 2016, 10:05:01 AM
I suggest you try the following...

Driver prevented me from booting into the OS so I couldn't have done either. I clean installed the OS and am just using the Windows firewall.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: rknutsen on July 09, 2016, 05:03:14 PM
Ran the update but cant find stats anymore in tools !

It was removed and will return in September :) Totally redesigned as well.

Is there any way in this release to obtain a list of items blocked?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: cruiser25 on July 09, 2016, 08:07:56 PM
Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: RejZoR on July 10, 2016, 12:12:16 AM
Well, that's the benefit of the cloud. Bad guys don't know what kind of analysis are done either. And if they want to test them, they have to submit the sample to avast! cloud. And once they do that, avast! team is aware of it. Things used to be the other way around in the past, but now the security companies are getting the edge.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MartinZ on July 11, 2016, 01:19:24 PM
Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?

Yes you can run the full system scan offline, of course. And the results will be the same as on previous versions. The advantage of the cloud is really in the real time protection not in on demand scans.
To say it easy: Being offline doesn't mean less protection, rather being online means more protection ;-)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Dch48 on July 11, 2016, 09:46:32 PM
Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?

Yes you can run the full system scan offline, of course. And the results will be the same as on previous versions. The advantage of the cloud is really in the real time protection not in on demand scans.
To say it easy: Being offline doesn't mean less protection, rather being online means more protection ;-)
I don't think that's the complete picture. Scanning off line will only find things already on the system but since you're offline, nothing new will be getting in anyway. When on line, you are protected from both existing and new malware attempting to get in. You're protected as much as you need to be both ways as long as your definitions are up to date.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lionelrit on July 12, 2016, 03:54:38 AM
Is there a way to see the list of files the file shield and web shield are currently scanning like in older versions of avast? I cant seen to find this option anymore, was it removed?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 12, 2016, 05:48:01 AM
Is there a way to see the list of files the file shield and web shield are currently scanning like in older versions of avast? I cant seen to find this option anymore, was it removed?
Yes, the stats get reworked and should be back in September.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Ve1kko on July 12, 2016, 07:35:48 AM
Hello,

When I started the PC this morning, Avast Free 2015 had upgraded to the newest version without my permission (there was also Avast SafeZone Browser on my desktop). I wonder how is this possible as I had turned the automatic program updates off?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MartinZ on July 12, 2016, 10:14:19 AM
Hello,

When I started the PC this morning, Avast Free 2015 had upgraded to the newest version without my permission (there was also Avast SafeZone Browser on my desktop). I wonder how is this possible as I had turned the automatic program updates off?

Hi,

sometimes we migrate older versions to latest version automatically. If you don't want this automatic updates,please set Program update settings to "Manual"
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Ve1kko on July 12, 2016, 10:43:04 AM
Hello,

When I started the PC this morning, Avast Free 2015 had upgraded to the newest version without my permission (there was also Avast SafeZone Browser on my desktop). I wonder how is this possible as I had turned the automatic program updates off?

Hi,

sometimes we migrate older versions to latest version automatically. If you don't want this automatic updates,please set Program update settings to "Manual"

Thanks for your reply, I had the automatic program updates set to "manual".

My system is Win 8.1 with the latest updates. The Avast I used was 2015.10.4.2233.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: cruiser25 on July 12, 2016, 08:22:48 PM
Now when things are moved to the "cloud" and i´m not sure what kind of analys is taking place there apart for unrecogniced files.
Can I do a for example a full system scan when i´m not connected to the internet with same results as if I was connected, if avast says im protected and the program is updated ?

Yes you can run the full system scan offline, of course. And the results will be the same as on previous versions. The advantage of the cloud is really in the real time protection not in on demand scans.
To say it easy: Being offline doesn't mean less protection, rather being online means more protection ;-)
OK thanks for the clarification I suspected it worked so. But better to ask if I feel insecure.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: calmurilo on July 13, 2016, 06:01:48 PM
Hi all,
...
- Removed Remote assistance - not used enough and not a core functionality
...


What a pity!

I'm a computer technician, recommend AVAST to my clients and I used Remote assistance for assist them. Now I have to use a third party tool again. More one software, more one third party account and explanation that I will have to use a unknow tool! AVAST Remote assistance was trustable for avoid that kind of explanation.

I think the problem is not that people didn't use it, the problem is they didn't know about the tool and used other tools. If the AVAST window message showed tricks about AVAST tools, I think the tool would be more used. I used to use Remote assistance at home to command my media server PC and teach some clients to do the same.

I have a sugestion to not remove the tool, that is change the way how it is used. As I understood, the problem is the need of a server side service, if it was peer to peer, doesn't would cost nothing to the AVAST Software Group, just a few modification would be needed.

Well, if we can't do nothing... let's go to other tools.

Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DocCovington on July 17, 2016, 09:48:03 AM
Has the broken back-up function been fixed yet?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 17, 2016, 01:27:46 PM
Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it.  :(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DocCovington on July 17, 2016, 01:49:59 PM
Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it.  :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lyn13 on July 17, 2016, 03:11:51 PM
Help please. i have downloaded and install this version but it is eating my cpu.  It is sitting around 49%. I'm having problems opening most programmes and web pages.  Any help would be grateful as i need to use my pc in 2 hours for something really important.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on July 17, 2016, 04:58:28 PM
Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it.  :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.

I would have tried this before going back to an old version, disable the avast self-defence module before running the 'Back up settings' function (enable on completion). I believe that worked for some of those experiencing this issue.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 17, 2016, 05:04:11 PM
Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it.  :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.

I would have tried this before going back to an old version, disable the avast self-defence module before running the 'Back up settings' function (enable on completion). I believe that worked for some of those experiencing this issue.
It doesn't help for me. The previous version worked with self-defense active. This version does not regardless of the self-defense setting.  :'(
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DavidR on July 17, 2016, 05:10:07 PM
Has the broken back-up function been fixed yet?
It works for some but not for others. The only way to tell is to try it.  :(
No, thanks. ;) I tried several times after release, then went back to the previous non-Nitro version and will stick to that until they fix the issue.

I would have tried this before going back to an old version, disable the avast self-defence module before running the 'Back up settings' function (enable on completion). I believe that worked for some of those experiencing this issue.
It doesn't help for me. The previous version worked with self-defense active. This version does not regardless of the self-defense setting.  :'(

Thanks Bob, this is without doubt a right pain in the rear. Whilst it doesn't effect either of my two systems XP Pro SP3 and win7 SP1 32bit (just checked this one again) OSes.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lyn13 on July 17, 2016, 08:03:36 PM
I think i'm going to have to go back to the older version.  I have spent most of the last 2 hours crashing out of a game that i had an event in.  Never had this before also all the webpages i try and use come up firewall and proxy problems and then they go to the page.  If anyone has any ideas i would be grateful to hear them thanks
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: =Snake= on July 17, 2016, 09:07:00 PM
Hi!

Without any further information of your machine, it would be rather difficult finding the right way to help you. ;)

=Snake=
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lyn13 on July 17, 2016, 10:04:09 PM
Sorry i am running windows 7 home edition 64bit
i use chrome
not too sure what else you need sorry
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 17, 2016, 10:12:00 PM
Sorry i am running windows 7 home edition 64bit
i use chrome
not too sure what else you need sorry
Which version of Avast are you using ??? Free- Paid ???
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: =Snake= on July 17, 2016, 10:37:44 PM
not too sure what else you need sorry
                      Other Antivirus software installed?
 ;)
=Snake=
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lyn13 on July 17, 2016, 11:05:01 PM
I'm using avast pro paid for version and i have no other anti-virus software installed.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 17, 2016, 11:32:03 PM
I'm using avast pro paid for version and i have no other anti-virus software installed.
What firewall are you using ???
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lyn13 on July 18, 2016, 12:44:41 AM
windows
 
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 18, 2016, 01:33:58 AM
windows
If you turn off the Windows firewall, do the errors stop? If so, check what the firewall is blocking and fix it.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lyn13 on July 18, 2016, 02:52:29 AM
No the errors still continue. 
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 18, 2016, 05:48:20 AM
Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Nigel7 on July 18, 2016, 04:50:37 PM
Hi,  just found out remote assistance no longer available.  This is really annoying as I use it on a regular basis whenever  my extended family run into pc issues.   >:(.  it was a major reason for recommending that they all use avast
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: DocCovington on July 20, 2016, 04:15:20 AM
Thanks Bob, this is without doubt a right pain in the rear. Whilst it doesn't effect either of my two systems XP Pro SP3 and win7 SP1 32bit (just checked this one again) OSes.
I'm on Windows 7 Professional 64-bit and I use the Free version.

I really don't care what the issue is, I just want it fixed. I don't see why I should waste time trying different temporary solutions when the old non-Nitro version runs just fine. I certainly will not install Nitro for as long as it hasn't been freed of such bugs. But I am sure it will, as the Avast team has never disappointed me in the past.  ;)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: efrain10 on July 21, 2016, 03:46:50 AM
Is CyberCapture integrated with Avast just like Virtualization function ? I am asking that because I got my AmiDuos (Android emulator) stopped working after updating avast.

Same thing with NOX android emulator there was an option to disable virtualization in the older version of Avast to allow these to run  but now its missing.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Csicso on July 21, 2016, 10:47:50 PM
Thanks! stabile, and fast, i couldnt find bug!
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MoonStar on July 22, 2016, 09:55:22 PM

 Hi why does my Avast Internet Security eats 50% of my possessor? Yes it is using the latest update as shown below in the images.

(http://image.prntscr.com/image/6395d757f9a148c8a1c3cf468247bc98.png)

(http://image.prntscr.com/image/619cef4bae4a463db2ceaad651fe7782.png)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Csicso on July 23, 2016, 12:18:08 PM
Tip, used avast own removal tool (safe mode) clean the registry  (for example cclenaer - not too agressive) and then reinstall IS.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MoonStar on July 23, 2016, 12:24:41 PM
Tip, used avast own removal tool (safe mode) clean the registry  (for example cclenaer - not too agressive) and then reinstall IS.

I actually thought about reinstalling it but kept that just as a last resort. I was hopping there will be a better solution.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Csicso on July 23, 2016, 12:50:59 PM
In my opinion the last resort -  windows reinstall.  ;D
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MoonStar on July 23, 2016, 12:58:26 PM
In my opinion the last resort -  windows reinstall.  ;D

Lol i hope i dont have to go there would mean a shit load of dev soft to reinstall

Anyway back on topic I'll still wait until tonight and hope a mod at least or a dev will answer why is this happening.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: petr_matrix on July 23, 2016, 02:09:24 PM
Can you create dump of this process and send it to me?

Thanks,
pm
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MoonStar on July 23, 2016, 02:22:39 PM
Can you create dump of this process and send it to me?

Thanks,
pm

Thanks im uploading it now on my goggle drive account and will send it to you in about 5min

Edit: Sent.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: gonzalo49 on July 24, 2016, 07:43:25 PM
Hi everybody,
I have got some problems due to the upgrade to Nitro version  (12.1.2272 (build 12.1.3076.0)) with virus database version 160724-0. These are the facts:

On 3/7/16 Nitro was installed via Avast user interface, and I got my PC blocked (BSOD, driver error?). Later on, I ve cleaned it up with aswclear....but I couldnot be able to installl it..BSOD appeared again...
On 22/7/16  I did exactly the same thing and deleted the program with aswclear....but I could not be able to installl it again, because BSOD appeared again. So, finally I gave up and I installed free antivirus..and that worked..after having paid for the full version (Premier)..and still I have got +7 months license!

Pls I need some tips on how to deal with it! Tks!

My system is: MS Windows XP home SP3 running with Athlon II X2 250 processor (3.76GHz), 2GB Ram, 420GB HDD
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 24, 2016, 07:47:52 PM
"BSOD, driver error" Which driver ???
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: petr_matrix on July 25, 2016, 08:38:54 AM
Hi everybody,
I have got some problems due to the upgrade to Nitro version  (12.1.2272 (build 12.1.3076.0)) with virus database version 160724-0. These are the facts:

On 3/7/16 Nitro was installed via Avast user interface, and I got my PC blocked (BSOD, driver error?). Later on, I ve cleaned it up with aswclear....but I couldnot be able to installl it..BSOD appeared again...
On 22/7/16  I did exactly the same thing and deleted the program with aswclear....but I could not be able to installl it again, because BSOD appeared again. So, finally I gave up and I installed free antivirus..and that worked..after having paid for the full version (Premier)..and still I have got +7 months license!

Pls I need some tips on how to deal with it! Tks!

My system is: MS Windows XP home SP3 running with Athlon II X2 250 processor (3.76GHz), 2GB Ram, 420GB HDD

Hi,
can you send me full dump (c:\windows\memory.dmp) or at least minidump (c:\windows\minidumps) which is created after BSOD?

Thanks,
pm
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: petr_matrix on July 25, 2016, 08:40:08 AM
Can you create dump of this process and send it to me?

Thanks,
pm

Thanks im uploading it now on my goggle drive account and will send it to you in about 5min

Edit: Sent.

Hi,
can you try to uninstall Cleanup component? It should probably hellp.

Thanks,
pm
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MoonStar on July 25, 2016, 12:25:04 PM
Can you create dump of this process and send it to me?

Thanks,
pm

Thanks im uploading it now on my goggle drive account and will send it to you in about 5min

Edit: Sent.

Hi,
can you try to uninstall Cleanup component? It should probably hellp.

Thanks,
pm

Cleanup component?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 25, 2016, 12:30:15 PM
Cleanup component?
Yes.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MoonStar on July 25, 2016, 12:35:28 PM
Cleanup component?
Yes.

what or which one is that?
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 25, 2016, 12:37:50 PM
See: https://www.avast.com/faq.php?article=AVKB96
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: MoonStar on July 25, 2016, 12:48:17 PM
See: https://www.avast.com/faq.php?article=AVKB96

Ok thanks.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Asyn on July 25, 2016, 12:49:56 PM
You're welcome.
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Vladimir106 on July 25, 2016, 07:17:59 PM
Is it OK to have this kind of release date? :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: Secondmineboy on July 25, 2016, 07:37:41 PM
Is it OK to have this kind of release date? :)

Yes thats a bug i guess :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: rixsta on July 30, 2016, 02:08:15 PM
Has totally screwed up my system
 I am totally UNPROTECTED I spoke to avast after an hour wait on phone
  told its a conflict with new windows and their new nitro
     YOU HAVE NO PROTECTION - you can still get on the net BUT only visited sites you know

                 I Love avast but this is most foolish act i have seen any anti virus DO it is their job to make sure their will be no conflicts I can't even imagine how many people will end up with viruses let alone I already know 50 or more people in my tech group uninstall it and move to Avira
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: bob3160 on July 30, 2016, 04:55:17 PM
Has totally screwed up my system
 I am totally UNPROTECTED I spoke to avast after an hour wait on phone
  told its a conflict with new windows and their new nitro
     YOU HAVE NO PROTECTION - you can still get on the net BUT only visited sites you know

                 I Love avast but this is most foolish act i have seen any anti virus DO it is their job to make sure their will be no conflicts I can't even imagine how many people will end up with viruses let alone I already know 50 or more people in my tech group uninstall it and move to Avira
Some facts:
1. You spoke to a third party support group not Avast.
2. You were never unprotected.
3. The message you received that said "You are Not Protected" was a result of no communication between the actual part of Avast that protected you and,
the part of Avast that relayed messages to you about your protection.
The protection Always Worked - The communication informing you of your protection was broken.
The newly release fix, fixed the messenger. :)
Title: Re: BRAND NEW VERSION: 12.1.2272
Post by: lyn13 on August 11, 2016, 01:27:08 PM
Just updated as a message popped up been holding off after the problem last time.  same problem this time but have run all the support tool and emailed details off so fingers crossed it should get sorted this time.  After running the support tool the cpu useage dropped down to it's normal usage.  Maybe i should just run the tool when it happens ;)

Thank you all for your advice and help on here.