Avast WEBforum
Other => General Topics => Topic started by: Chickadee on January 18, 2006, 06:20:04 AM
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In forwarding a document to several people by BCC and sending the original to me, I've been getting the warning that it contains a potential virus. I ran a scan twice and nothing was there, but each of these people received numerous emails while mine was quarantined.
I've never heard of this happening and I had to disable all scanning of mail. Now what shall I do?
I'm using XP-Home
Avast has been updated
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What are you using as email client?
What are the settings for the mail scanner?
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I think you have confused the message, not difficult it the heat of the moment with avast's alarm going off.
It sounds like (excuse the pun), the Heuristic checks of the email scanner may consider this suspicious, not that it contains a potential virus. You can check the Heuristic settings and adjust them as necessary to avoid this warning if you regularly send emails like this.
You shouldn't have to disable all scanning of mail, only the outbound scan or adjust the Heuristic settings.
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It sounds like (excuse the pun), the Heuristic checks of the email scanner may consider this suspicious, not that it contains a potential virus.
David's right, often mails are recognized as suspicious because of high heuristic scanning, i.e. when too many conecutive spaces are found in the subject of the message. This is anything but infectious.
You shouldn't have to disable all scanning of mail, only the outbound scan or adjust the Heuristic settings.
Only if you are a advanced user leave this setting on, otherwise you will only get confused.
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You shouldn't have to disable all scanning of mail, only the outbound scan or adjust the Heuristic settings.
Only if you are a advanced user leave this setting on, otherwise you will only get confused.
Thanks. Now I feel better and will follow the 'easy' instructions. :)
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I always do the easy....and get confused on them as well..... :)