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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on July 11, 2016, 01:58:22 PM

Title: Virus damage comprehensive PC wreckage
Post by: REDACTED on July 11, 2016, 01:58:22 PM

Avast failed to pick up virus/trojan?

no drives are accessible including DVD
system restore points are missing
task manager doesn't run
no safe mode
search app. doen't run
BIOS inaccessible

I have an 84 minute movie to complete in next two weeks!

Suggestions/help would be welcome

techno: PC Intel W7 64-bit i5 16Gb 150gb SSD

Title: Re: Virus damage comprehensive PC wreckage
Post by: Asyn on July 11, 2016, 02:02:29 PM

Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4

Title: Re: Virus damage comprehensive PC wreckage
Post by: Pondus on July 11, 2016, 02:21:36 PM

Quote

Avast failed to pick up virus/trojan?

How do you know you are infected ?

Quote

no drives are accessible including DVD
system restore points are missing
task manager doesn't run
no safe mode
search app. doen't run
BIOS inaccessible

Did you try to remove it, if so what did you do?