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Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: REDACTED on July 12, 2016, 05:36:39 PM

Title: locked phone and its not lost or stolen
Post by: REDACTED on July 12, 2016, 05:36:39 PM

I live in Ohio but right now im on vk in Oklahoma.  The phone number i gave the security website is not available anymore and i forgot my pin. I tried to delete the app to stop it and it deleted the app but its still going off. I logged into the avast website to change either thing and it said error.  I clicked mark phone as found and it said trying to connect to phone but it wasnt able to connect. This might be because i have deleted the app or just because the site sucks.  I tried reinstalling the app from my google play account onto my phone but it didnt work.  Even if it did work though id have to go onto the app and finish the process of setting it up.  I dont think id be able to do that before the alarm going off.  On the last try i deleted the account of the phone on the avast account because i thought that would work.  It didnt.  The same problem is happening for this now, i have to go on the app on my phone and complete the set up process.  I cant change the sim card.

Title: Re: locked phone and its not lost or stolen
Post by: Eddy on July 14, 2016, 12:40:24 PM

https://www.avast.com/faq.php?article=AVKB127