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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on August 14, 2016, 07:41:36 PM

Title: SecureLine won't connect when using an unsecured hotel WLAN (browser login)
Post by: REDACTED on August 14, 2016, 07:41:36 PM

I bought SecureLine a few weeks ago und find it to work pretty well. It connected every single time I used LANs or secured WLANs.
But, now I had to move to another hotel where they have this kind of internet access: You connect to an unsecured WLAN and then, when opening the browser, you have to enter the ID and password provided by the hotel. After that, I'm online - but SecureLine can't connect to any server. I experienced the same problem in another hotel using the same "getting online" method.
So why isn't this working? And how can I solve the problem?
Thanks in advance for answering!

Title: Re: SecureLine won't connect when using an unsecured hotel WLAN (browser login)
Post by: Eddy on August 14, 2016, 07:55:42 PM

The hotel might be blocking vpn's.
Ask them.