Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: REDACTED on August 29, 2016, 02:56:13 PM

Title: Accidental Account
Post by: REDACTED on August 29, 2016, 02:56:13 PM

I seem to have somehow acquired 2 accounts. One with my Facebook login and one with my google login. They are two different email addresses. Last month, i paid 1 month of VPN secure line on one account and 6 months on the other. the one with 1 month has now expired and want to relog to the other account on my secure line, but there seems to be no option for it. How do i get my money back so I can put it on the correct account? Or how do i activate secure line to use the one with the time i have already purchased?

Title: Re: Accidental Account
Post by: Eddy on August 29, 2016, 02:57:44 PM

Contact avast > https://support.avast.com

Title: Re: Accidental Account
Post by: REDACTED on August 29, 2016, 03:07:20 PM

thx for the attempt, but I'll need this explained as if I were a small child. I'm not technologically proficient.

Title: Re: Accidental Account
Post by: REDACTED on August 29, 2016, 03:34:11 PM

I've submitted a support ticket. Topic closed for now :P