Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 03, 2016, 03:02:18 AM

Title: Avast it's not working!
Post by: REDACTED on September 03, 2016, 03:02:18 AM

Hello. I have been having some issues with Avast Free Edition since i updated my computer from Windows 10 TH2 to Windows 10 Anniversary Update. Avast it's just not working properly since then. Sometimes it works, sometimes it doesn't. I tried reinstalling it and with a clean installation.

-Operating System: Windows 10 Home Single Language 64-bit
-CPU: Intel Core i5 6500 @ 3.20GHz   
-RAM: 16,0GB Single-Channel Unknown @ 1064MHz (14-14-14-35)
-Motherboard: MSI B150M PRO-VDH (MS-7982) (U3E1)
-Graphics: 2047MB NVIDIA GeForce GTX 750 Ti (MSI)
-Storage: 931GB Western Digital WDC WD10PURX-64E5EY0 (SATA)

(http://i.imgur.com/q9BV7G0.png)

(http://i.imgur.com/MXPnjei.png)

(http://i.imgur.com/1hJQJ1O.png)

This is when i try to restore Avast:
(http://i.imgur.com/qzjqQyw.png)

And this when i try to activate it:
(http://image.prntscr.com/image/dcbd48d149d54c5d8f9c0ea8bf0ebbf6.png)

Title: Re: Avast it's not working!
Post by: Rednose on September 03, 2016, 03:27:22 AM

Hi Matias Smilodon, welcome to the forfum :)

As I am not familiar with the language of the sreenshots you have posted, I can only guess :

Have you tried a repair of Avast ?

1) Start - Control Panel - Add/Remove Programs - Avast - Change.
2) Repair.
3) Follow the instructions.
4) Reboot.

Greetz, Red.

Title: Re: Avast it's not working!
Post by: Eddy on September 03, 2016, 02:34:01 PM

Perform a clean installation of avast (use aswclear)

Title: Re: Avast it's not working!
Post by: bob3160 on September 03, 2016, 05:26:27 PM

Quote from: Eddy on September 03, 2016, 02:34:01 PM

Perform a clean installation of avast (use aswclear)

Clean Install of Avast:
https://goo.gl/4Ptzkf

Title: Re: Avast it's not working!
Post by: REDACTED on September 04, 2016, 07:12:59 AM

the first diologe says Failed to restore default settings. The AAVM subsystem detected an RPC error. the second one says it could not connect to the server. (Google translate)

Title: Re: Avast it's not working!
Post by: REDACTED on September 04, 2016, 10:34:33 AM

My service is also stopped.  Even though I have an active subscription it made me pay a zero balance invoice through paypal.  Still not working.  Activation server is down.  :o

Title: Re: Avast it's not working!
Post by: Eddy on September 04, 2016, 10:55:19 AM

Please start your own thread and provide details.