Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 14, 2016, 04:33:50 PM

Title: Avast Confirmation of Upgrade
Post by: REDACTED on September 14, 2016, 04:33:50 PM

Back in July 2016 I downloaded Avast Free and then the next month I opted for the Upgrade.  My credit card statement showed that my payment went through, but I have never received any confirmation notice from Avast saying that they received my payment or that I would be receiving the upgrade.  What gives???

Title: Re: Avast Confirmation of Upgrade
Post by: Eddy on September 14, 2016, 04:47:36 PM

You should have gotten the confirmation by email.
It can be that you made a typo in your email address.

You don't receive a upgrade, you receive a activation code and/or license file that you need to use.
You can get the license file through your avast account or through https://www.avast.com/resend-license-paid.php