Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 29, 2016, 05:07:52 PM

Title: TO STOP AUTOMATIC PAYMENT for Internet Security
Post by: REDACTED on September 29, 2016, 05:07:52 PM
Hi,
how can I stop automatic payment for license of Internet Security?  I don't find where I can do this in my avast account
Thanks in advance
Title: Re: TO STOP AUTOMATIC PAYMENT for Internet Security
Post by: Eddy on September 29, 2016, 05:14:34 PM
Please (re)search before posting.
This has been explained many time already.

https://www.avast.com/faq.php?article=AVKB126
Title: Re: TO STOP AUTOMATIC PAYMENT for Internet Security
Post by: Pondus on September 29, 2016, 05:16:07 PM
Sales: Orders and Renewals - FAQs > https://www.avast.com/faq.php?article=AVKB24#artTitle


avast support and FAQ > search and find > https://support.avast.com/support/home

contact avast  >  https://support.avast.com/support/tickets/new

Title: Re: TO STOP AUTOMATIC PAYMENT for Internet Security
Post by: REDACTED on September 29, 2016, 05:18:57 PM
Thanks
I have seen in past your link and I have tried the alternative mode but in my interface I don't see (in point two) the text "your license".... and so I don't know how can i do
Title: Re: TO STOP AUTOMATIC PAYMENT for Internet Security
Post by: bob3160 on October 03, 2016, 04:27:57 PM
Thanks
I have seen in past your link and I have tried the alternative mode but in my interface I don't see (in point two) the text "your license".... and so I don't know how can i do
Use the third option listed:
contact avast  >  https://support.avast.com/support/tickets/new (https://support.avast.com/support/tickets/new)
Title: Re: TO STOP AUTOMATIC PAYMENT for Internet Security
Post by: Eddy on October 03, 2016, 04:46:44 PM
It is not in the UI of your avast account, but on the website of the payment processor where you enabled/disable the auto-renewal.