Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lvsunz3748 on October 02, 2016, 03:36:29 AM
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I just installed Avast- first time user. I called the toll free & told the woman I had some Configuration ?s. She said she doesn't know anything re Configuring- she only can tell me how to install. With a response like that I was ready to chuck Avast immediately, especially with the Avast documentation indicating that the toll free is for configuration ?s. But I decided to try the Forum.
1. I have two internal & two external drives. I want to set up a separate schedule to scan the internals & a separate schedule to scan the externals, e.g. Internals: daily at 9:30AM; externals: twice a week at 2PM. Confused as to how to do something like this.
Note: Is there a way to schedule my internals at system startup (boot)?
2. I created a Rescue Disk (USB) but the Avast instructions say something about recreating a Rescue Disk frequently- I've never encountered anything like that before with other AV software. Maybe I'm missing something?
3. I don't see an entry in right click Context Menu for Avast- to do a real time scan on a downloaded software app?
4. I've configured to scan for all conditions- when the results say 'outdated software' or 'performance issues' & asks me to resolve, will Avast let me see what is outdated & what the issues are & let me decide what I want it to do?
5. Secureline VPN: Avast says it's installed & running. But on the Avast site it says it needs to be purchased separately?
Also what are the differences between Premier & Internet Security? I may want to upgrade.
I know I'm asking for a lot of answers but right now I'm kinda confused (and frustrated by the response I got via the toll free).
Would appreciate help- thanks very much.
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What you called is a third party that handles only a very limited amount of things for avast for free.
And yes, it is including configuration.
If you know the name of that person, please mention it here.
1]
https://www.avast.com/faq.php?article=AVKB177
2]
Why do you think you are missing something ?
avast has that option for a long time as do several other av's
https://www.avast.com/faq.php?article=AVKB114
3]
It should be there if you right click a file/folder.
If not there is something wrong with your installation.
Perform a repair of avast and see if the problem is solved.
Before doing so, make sure any previous installed av is completely removed.
4]
Yes you can see what is detected and no you can not resolve everything as some things need a paid subscription for other software from avast.
5]
Secureline is not free.
It can be there is a trial installed
Also what are the differences between Premier & Internet Security?
Why not look at the avast website ?
https://www.avast.com/compare-antivirus
https://www.avast.com/faq.php
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avast support and FAQ > search and find > https://support.avast.com/support/home
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Hi Eddy,
Sorry I haven't gotten back to you sooner- been in the hospital.
Her name is Shawnee- really bad experience.
1. I'm OK on backups.
2.OK on Rescue disk.
3. Entry for Avast in right click menu is there- I didn't realize because it doesn't say Avast.
4. I took a look & saw the conditions/results- don't need subscription, I have other software that automatically notifies me re these conditions.
5. Running a Secureline VPN trial now. It doesn't stay connected (to a selected country)- it constantly disconnects after period of time. How do I keep it connected until I disconnect?
Also I have Avast AV scheduled to run at 2PM and it does- but it also pops up to run at 9:30AM- I don't understand why?
Thanks very much for your help Eddy.