Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 05, 2016, 10:13:05 PM

Title: Can't Remote Desktop Outbound
Post by: REDACTED on October 05, 2016, 10:13:05 PM

Since installing Avast Premier I can't access my office with Remote Desktop. Any suggestions?

Title: Re: Can't Remote Desktop Outbound
Post by: Eddy on October 05, 2016, 10:32:46 PM

Make the correct settings in the firewall.
https://www.avast.com/faq.php?article=AVKB25

Title: Re: Can't Remote Desktop Outbound
Post by: REDACTED on September 15, 2017, 10:37:29 PM

I'm having the same problem; the linked article doesn't seem helpful.  Does anyone else have any suggestions?

Title: Re: Can't Remote Desktop Outbound
Post by: Eddy on September 16, 2017, 12:25:39 AM

It does work if you set the rules correctly.

Title: Re: Can't Remote Desktop Outbound
Post by: REDACTED on September 18, 2017, 05:02:36 PM

I couldn't figure out how to get the "New application rule" mentioned in the FAQ to work, but FWIW I found doing this did fix the problem for me:

Go to Settings -> Components -> Firewall customize -> Policies -> Packet rules... -> Add a new row and enter the following:

Enabled: checked
Name: Remote desktop out
Action: Allow
Protocol: TCP (6)
Direction: Out
Address: <leave blank>
Local Port: <leave blank>
Remote Port: 3389
ICMP Type: <leave blank>
Profile: All