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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Yinepuhotep on October 14, 2016, 12:04:29 PM

Title: Request For Ability To View and/or Adjust Website Blocks in the Popup
Post by: Yinepuhotep on October 14, 2016, 12:04:29 PM
When Avast blocks a website, it puts a popup oveererr the tab the site was supposed to open in, but the popup gives exactly zero useful information as to why the website was blocked. Did it score high on a risk assessment? Does it turn up on a list of phishing sites or botnet download sites? There's no way to know, because the popup gives no information, nor does it give you a link to anywhere that might offer that information. For all the information the popup gives,  the website could have been blockoed because someone had dispepsia when they last viewed the url, and gave it a negative review.

Please add some way to view the criteria that causes Avast to block a website, and also a way for the user to choose whether the criteria given are what the user would use. In other words, the user should have the option to override the Avast block on a website if they choose to do so. As it is right now, the program does not even offer the option of allowing the user to choose for himself whether to accept the block or bypass it. Even if the bypass option requires going through a "yes, I know you think this is stupid" screen, it's still a better option than not allowing the user any choice at all.
Title: Re: Request For Ability To View and/or Adjust Website Blocks in the Popup
Post by: Eddy on October 14, 2016, 12:20:46 PM
The pop-up does show why a site is blocked.
Either the infection that was detected or URL:Mal (=blacklisted)

Giving the user the choice to still visit the website is a really bad idea.
User who don't have a clue about security and will visit the website with all the risks that come with it.
If they get their system infected that way they come whining here
- "Why did avast not protect me?"
- "avast is crap. I have it installed but still my system got infected"
etc
Title: Re: Request For Ability To View and/or Adjust Website Blocks in the Popup
Post by: Asyn on October 14, 2016, 12:26:15 PM
In other words, the user should have the option to override the Avast block on a website if they choose to do so.
In fact, you can already override it if you set the web-shield to "ask".
Title: Re: Request For Ability To View and/or Adjust Website Blocks in the Popup
Post by: DavidR on October 14, 2016, 03:35:42 PM
In other words, the user should have the option to override the Avast block on a website if they choose to do so.
In fact, you can already override it if you set the web-shield to "ask".

The Ask function just gives a brief respite to allow the user to think - unfortunately the options in the Ask dialogue window is only Abort Connection, so it isn't allowing the user to access the site as they asked.

Essentially the only override would be to add the URL to the exclusions list, something I wouldn't advised unless the user is 100% sure and accepts the risk involved in excluding the URL from scanning.
Title: Re: Request For Ability To View and/or Adjust Website Blocks in the Popup
Post by: Pondus on October 14, 2016, 03:51:02 PM
Either the infection that was detected or URL:Mal (=blacklisted)
When blacklisted it does not say why as many other AV vendors do
And the word URL:Mal should be changed as many novice users dont understand what it means ... remeber grandpa and grandma also use computers