Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Lisandro on October 17, 2016, 02:26:13 PM

Title: [Bug] WebShield is not turning on
Post by: Lisandro on October 17, 2016, 02:26:13 PM
Regardless I try, I cannot restart WebShield.
I'm not sure if this is the same issue reported here: https://forum.avast.com/index.php?topic=191973.0
Title: Re: [Bug] WebShield is not turning on
Post by: bob3160 on October 17, 2016, 02:42:58 PM
Quote from: Lisandro on October 17, 2016, 02:26:13 PM
Regardless I try, I cannot restart WebShield.
I'm not sure if this is the same issue reported here: https://forum.avast.com/index.php?topic=191973.0 (https://forum.avast.com/index.php?topic=191973.0)
Are you still running the latest preview build of Windows 10 ???
Title: Re: [Bug] WebShield is not turning on
Post by: Lisandro on October 17, 2016, 11:49:28 PM
Quote
Are you still running the latest preview build of Windows 10 ???
I'm on 14946. What's wrong with it?

Quote
If you have 3rd party antivirus products such as Bitdefender, Kaspersky Antivirus, F-Secure Antivirus and Malwarebytes installed on your PC – your PC might not be able to complete the update to this build and roll-back to the previous build.
My installation always finishes ok. The problem is on Avast side right now.
Title: Re: [Bug] WebShield is not turning on
Post by: bob3160 on October 18, 2016, 12:19:23 AM
Quote from: Lisandro on October 17, 2016, 11:49:28 PM
Quote
Are you still running the latest preview build of Windows 10 ???
I'm on 14946. What's wrong with it?

Quote
If you have 3rd party antivirus products such as Bitdefender, Kaspersky Antivirus, F-Secure Antivirus and Malwarebytes installed on your PC – your PC might not be able to complete the update to this build and roll-back to the previous build.
My installation always finishes ok. The problem is on Avast side right now.
The problem is with Windows and it not allowing 3rd party AV's to work properly with them in the latest build.
One of the reasons I rolled back till they fix the bugs.
Title: Re: [Bug] WebShield is not turning on
Post by: Rednose on October 18, 2016, 01:13:48 AM
Quote from: Lisandro on October 17, 2016, 11:49:28 PM
I'm on 14946. What's wrong with it?

Windows 10 Insider Preview Builds are meant to be for testing purposes only ;)

Greetz, Red.
Title: Re: [Bug] WebShield is not turning on
Post by: Lisandro on October 18, 2016, 01:21:10 AM
Quote from: bob3160 on October 18, 2016, 12:19:23 AM
The problem is with Windows and it not allowing 3rd party AV's to work properly with them in the latest build.
One of the reasons I rolled back till they fix the bugs.
Thanks Bob. I've thought (and read) that only the installation had issues, not the daily work.
Title: Re: [Bug] WebShield is not turning on
Post by: bob3160 on October 18, 2016, 01:31:58 AM
Quote from: Lisandro on October 18, 2016, 01:21:10 AM
Quote from: bob3160 on October 18, 2016, 12:19:23 AM
The problem is with Windows and it not allowing 3rd party AV's to work properly with them in the latest build.
One of the reasons I rolled back till they fix the bugs.
Thanks Bob. I've thought (and read) that only the installation had issues, not the daily work.
I'm back on 14936 without any issues. Hopefully MS figures it out soon. :)