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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 19, 2016, 04:49:45 PM

Title: You are at risk and Resolve all does nothing
Post by: REDACTED on October 19, 2016, 04:49:45 PM
It say that there is a new version available but when I try to update,it says that I have the latest version and it continues saying that I'm at risk.

Definitions
161018-1
Program Version
12.3.2280
Title: Re: You are at risk and Resolve all does nothing
Post by: Pondus on October 19, 2016, 04:52:17 PM
https://forum.avast.com/index.php?topic=189836.msg1344208#msg1344208

Title: Re: You are at risk and Resolve all does nothing
Post by: Rednose on October 19, 2016, 04:56:16 PM
Don't worry :)

Basicly you are not at risk, as you are running the latest Avast version.
It is just the message that is wrong !

My guess is that this is a server-side problem Avast has to solve.

Greetz, Red.
Title: Re: You are at risk and Resolve all does nothing
Post by: Rednose on October 19, 2016, 05:58:19 PM
Hi all,

We are currently working in fixing the problem with the update to .2279. The fix should be released soon (most probably via VPS).
Sorry about it  :-\

Greetz, Red.
Title: Re: You are at risk and Resolve all does nothing
Post by: Rednose on October 19, 2016, 06:21:20 PM
The problem was indeed on Avast servers, and is fixed now :)

Greetz, Red.
Title: Re: You are at risk and Resolve all does nothing
Post by: stibi on October 19, 2016, 07:05:05 PM
Don't worry :)
Be happy !
Title: Re: You are at risk and Resolve all does nothing
Post by: REDACTED on October 19, 2016, 07:07:48 PM
Yes it's fixed but I had to restart the pc to make that message go away(I didn't tried just log off=>log in and checking for updates also did not fix it)
Title: Re: You are at risk and Resolve all does nothing
Post by: REDACTED on October 19, 2016, 08:11:08 PM
I have the same problem....."restart" does not eliminate it, and the lower taskbar icon continues to show the exclamation mark and hovering over it continues to show "ATTENTION".  Otherwise, I'm sort of relieved that I am supposedly still protected (?)
Title: Re: You are at risk and Resolve all does nothing
Post by: Rednose on October 19, 2016, 10:26:35 PM
Hi tlrn38, welcome to the forum :)

Are you sure you have the same problem ?
Or just the same message, caused by a different problem.

Try a repair of Avast https://www.avast.com/en-eu/faq.php?article=AVKB204#artTitle

Greetz, Red.
Title: Re: You are at risk and Resolve all does nothing
Post by: Eddy on October 20, 2016, 09:11:50 AM
tlrn38,
it will only be solved if you have the latest update(s) installed.
Just a restart will not work.