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Avast Products => Avast Mobile Apps => Topic started by: Qian3 on October 20, 2016, 05:05:43 AM

Title: Why Report Android:Hiddad-AF [Trj] in app
Post by: Qian3 on October 20, 2016, 05:05:43 AM
Hi:

I'm the developer of YI Action.

Avast report Android:Hiddad-AF [Trj] in YI Action app since 19 Oct.

Here's google play link  "https://play.google.com/store/apps/details?id=com.xiaomi.xy.sportscamera".

How can I resolve this issue?

thanks
Title: Re: Why Report Android:Hiddad-AF [Trj] in app
Post by: Asyn on October 20, 2016, 05:56:52 AM
You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php
Title: Re: Why Report Android:Hiddad-AF [Trj] in app
Post by: Qian3 on October 20, 2016, 06:26:47 AM
Already reported.

Waiting for your analysis result.
Title: Re: Why Report Android:Hiddad-AF [Trj] in app
Post by: Asyn on October 20, 2016, 06:46:06 AM
OK, be patient.
Title: Re: Why Report Android:Hiddad-AF [Trj] in app
Post by: denics on October 20, 2016, 12:10:50 PM
Hi,

the false positive have been fixed. We're sorry for the inconvenience.

Have a good day
Title: Re: Why Report Android:Hiddad-AF [Trj] in app
Post by: xianxiang on October 20, 2016, 12:54:55 PM
Hi,

the false positive have been fixed. We're sorry for the inconvenience.

Have a good day

Hi,
Would you please let me know when will the end users of avast be informed that it's a false alert? Thanks.
Title: Re: Why Report Android:Hiddad-AF [Trj] in app
Post by: Qian3 on October 20, 2016, 12:58:01 PM
Hi,

the false positive have been fixed. We're sorry for the inconvenience.

Have a good day

Thanks

When will you update the virus signature library?

There're so many customers claiming about that.
Title: Re: Why Report Android:Hiddad-AF [Trj] in app
Post by: Eddy on October 20, 2016, 02:16:53 PM
Quote
When will you update the virus signature library?
Database is already updated.
People only need to check for updates to get the latest one.
Quote
Would you please let me know when will the end users of avast be informed that it's a false alert?
Users will not be informed other than through this webboard.
The users will not get the alert anymore if they have the latest update(s) installed.