Avast WEBforum
Business Products => Avast Business => Topic started by: REDACTED on October 20, 2016, 07:12:01 AM
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We have recently switched from a major competitor corporate anti-virus suite product to avast EndPoint Suite.
We are a software development company. As such, we have many unknown or uncommon applications that we frequently use. Accordingly, the automatic sandbox is frequently activating when we launch applications that are commonly used here.
How can I turn the sandbox off for a specific group of client PCs?
I have tried adding global exceptions for the executables. However, the "excluded" applications are frequently sandboxed anyway. Further, every day ten or more new applications are being reported to me by staff as having been "blocked".
Additionally, after having sandboxed and tested an application and then allowing it to be run, if it is almost immediately relaunched, it is again sandboxed.
Isn't there any heuristic applied to this?
"I just checked this application;"
"The user allowed it to run after I permitted it;"
"The application's signature hasn't changed;"
"Maybe I don't need to sandbox it again"
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We are a software development company.
As you're a developer, read here:
-> https://www.avast.com/faq.php?article=AVKB229
-> https://www.avast.com/faq.php?article=AVKB228
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Is there any link you can post for someone that is not a developer, I have the same issue even though I have specifically told avast the program/process is fine it still gets blocked and shows up in the weekly report as "bad" software.
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Is there any link you can post for someone that is not a developer, I have the same issue even though I have specifically told avast the program/process is fine it still gets blocked and shows up in the weekly report as "bad" software.
You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php