Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: REDACTED on October 20, 2016, 10:01:39 AM

Title: Activation code for SecureLine VPN gets lost
Post by: REDACTED on October 20, 2016, 10:01:39 AM
Hi,

I downloaded Avast SecureLine VPN for Mac as a free product and then after trying it with the free activation code I purchased a "True" activation code.

I entered the purchased activation code (subscription), which was activated.

But.... the purchased activation code keeps being overwritten by the free activation code, and I get the message that my subscription has ended.

After reentering the purchased licecence it works for a while, then I get the message again... and the game starts again: I enter the purchased licence.

That happened already three times today.

What can I do to stop this ?

Thanks,

Andre
Title: Re: Activation code for SecureLine VPN gets lost
Post by: Eddy on October 20, 2016, 10:28:10 AM
It could be related to this > https://forum.avast.com/index.php?topic=192115.msg1344418#msg1344418

Don't know if it has anything to do with it, but avast is currently working on a cross-platform licensing system.
Title: Re: Activation code for SecureLine VPN gets lost
Post by: Asyn on October 20, 2016, 10:46:54 AM
-> https://forum.avast.com/index.php?board=81.0