Avast WEBforum

Consumer Products => Avast Cleanup => Avast Cleanup for Android => Topic started by: REDACTED on October 21, 2016, 02:01:54 AM

Title: Bricked my HTC one, AVAST clean trash
Post by: REDACTED on October 21, 2016, 02:01:54 AM

I dont know if the clean up or avast saver bricked my cell. In the last update, the new choose button is if i want clean the trash. O ckicked in button and erased almost 2.5Gb without ask me about files.
After erased the screen turn black and i dont know if turn it off.
I want my cell...!  :'( :'( :'(
I tried the reset buton power and volume but it didnt returned.
 

Title: Re: Bricked my HTC one, AVAST clean trash
Post by: Štěpán Vaněk on October 24, 2016, 06:22:34 PM

Hi,

we have already answered you in the Battery Saver discussion.
So far we consider your problem as a result of some hardware or Android system malfunction. However if you see some proof Cleanup has caused your problems, share it with us, we will verify that.
Thanks.

Title: Re: Bricked my HTC one, AVAST clean trash
Post by: Eddy on October 24, 2016, 06:28:03 PM

https://forum.avast.com/index.php?topic=192173.msg1344601#msg1344601