Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Jared31 on October 26, 2016, 07:19:31 AM

Title: Help Please
Post by: Jared31 on October 26, 2016, 07:19:31 AM
Hello! i am in need of some help. Just recently I got the Premier Avast Software and the next day, my normal Avast Software renwed itself and has left me £30+ out of pocket. Does anyone know where I can go for a refund for the renew and just keep the Premier as I already paid for that?
Title: Re: Help Please
Post by: Asyn on October 26, 2016, 07:25:30 AM
Contact support: https://support.avast.com/support/tickets/new
Title: Re: Help Please
Post by: Jared31 on October 26, 2016, 07:35:04 AM
Thank you! it's a very confusing site and I want to keep my Premier package and don't need the inferior one, I hope to get a refund.
Title: Re: Help Please
Post by: Asyn on October 26, 2016, 07:53:01 AM
You're welcome.