Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kajbw on February 09, 2006, 05:37:47 PM

Title: Connection Timeout causing multiple E-mail sends
Post by: kajbw on February 09, 2006, 05:37:47 PM

Win XP with Outlook

Is it possible the connection timeout is causing an outbound E-Mail with lare attachment to remain in the "outbox"?

This process seems to repeat until the E-Mail is deleted from outbox or sends within the timeout period

Is there a way to disable timeout

Thanks

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: DavidR on February 09, 2006, 05:44:29 PM

You can extend the timeout in Outlook (or is it OE ?) and in avast rather than disable that warning.

Example for OE, perhaps it is similar in MS Outlook:
(http://img.photobucket.com/albums/v325/for-dwr/timeoutoe.jpg)

I'm not sure how of if you can extend the avast timeout in the Outlook/Exchange plug-in as I don't use Outlook.

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: alanrf on February 09, 2006, 08:39:20 PM

If you use the Outlook plugin of avast! then the Internet Mail scanner will not be involved in your email activity on Outlook. 

The only timer that will be active then will be the timer in Outlook itself.

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: hiredassassin on March 30, 2006, 05:55:34 AM

I'm having this exact same problem.

can anyone point me in the right direction for this Avast! Outlook extension?

If not, is there anyway i can disable Avast! scanning my outbound mail (we have 3rd party mail scanners anyway)?

Thanks in advance for any help.

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: alanrf on March 30, 2006, 06:31:23 AM

Let's do a quick double check.

Are you using Outlook (not Outlook Express)?  If so which version?

Which operating system are you using (WinXP, Win2000, WinMe etc.)?

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: hiredassassin on March 30, 2006, 06:37:28 AM

ooh sorry:

i'm running:

windows xp pro with up to date service packs
ms office outlook 2003 service pack 1
avast! home edition v4.6

thanks.

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: alanrf on March 30, 2006, 07:38:10 AM

You should be able to to find the avast Outlook/Exchange provider by double clicking on the avast (blue ball) icon in the system tray. 

If you enable this provider, and Outlook 2003 is your only mail client then you do not need to have the avast Internet Mail provider active on your system.

The other alternative about which you asked:

avast Internet Mail provider > Customize button > SMTP tab > uncheck "Scan outbound mail" box > OK > OK 

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: hiredassassin on March 30, 2006, 08:05:44 AM

brilliant!

thanks alanrf - that seems to have cleared up the issue for me. (i used your first option and turned off scanning for outlook)

cheers!

 ;D

Title: Re: Connection Timeout causing multiple E-mail sends
Post by: alanrf on March 30, 2006, 10:41:31 AM

I am glad if it helped.

Welcome to the avast forum!