Avast WEBforum

Other => General Topics => Topic started by: REDACTED on November 05, 2016, 06:55:17 PM

Title: Avast Premier
Post by: REDACTED on November 05, 2016, 06:55:17 PM
After installing Avast (http://www.bramjsh.com/2016/01/avast-2016.html) Premier on my laptop all software become very slow and the mozilla firefox become very slow and can't open it, i used avast free antivirus from one year ago and i didn't face this problems. any suggesstions to solve this problem , i want to secure my computer and in the same time my laptop work well ! any one can help me?
Title: Re: Avast Premier
Post by: Asyn on November 05, 2016, 06:58:03 PM
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: Avast Premier
Post by: REDACTED on November 05, 2016, 07:04:25 PM
My operation system is windows 10
previous version is 2015
i am using malwarebytes
Title: Re: Avast Premier
Post by: Asyn on November 05, 2016, 07:06:49 PM
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: Avast Premier
Post by: REDACTED on November 05, 2016, 07:34:53 PM
I Have paid (Amount Debited)   Using avast anitvirus software for Premier+PAssword 1748/- @1yr but not received licence key
lalityshinde@yahoo.com
Title: Re: Avast Premier
Post by: Eddy on November 05, 2016, 07:41:14 PM
1]
Please do not hijack threads

2]
It is not smart to post your email address on a public webboard.
It will be harvested and used to send you spam.

3]
- As has been explained many times, you will receive your license as soon as avast has received your payment which can take a few days if you have paid by bank transfer.
- You can always find your license file in your avast account > https://my.avast.com
- You can download the license file through your account or > https://www.avast.com/resend-license-paid.php
- If you can't retrieve the license file, you likely have made a typo in your email address. In that case you have to contact avast > https://support.avast.com