Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 02, 2016, 10:24:38 PM

Title: Pro License
Post by: REDACTED on December 02, 2016, 10:24:38 PM

I purchased Avast Pro for 3 PC's last week through Avast website and never received e-mail with license # it got bill to my bank card, what can I do?

Title: Re: Pro License
Post by: Eddy on December 02, 2016, 10:48:03 PM

Contact avast > https://support.avast.com/support/tickets/new

Title: Re: Pro License
Post by: DavidR on December 02, 2016, 11:22:16 PM

Quote from: certifieddieseltx on December 02, 2016, 10:24:38 PM

I purchased Avast Pro for 3 PC's last week through Avast website and never received e-mail with license # it got bill to my bank card, what can I do?

Whilst it may have been billed to your bank card, funds may yet to be cleared, this can cause a short delay.

You check the Resend avast License first https://www.avast.com/resend-license-paid.php (https://www.avast.com/resend-license-paid.php), you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link should have sent.

Or if the license is available to assign in your my.avast.com account.