Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 07, 2016, 07:13:13 AM

Title: [Network Issue] After 29-32 hours of continuous online up-time, internet blocked
Post by: REDACTED on December 07, 2016, 07:13:13 AM
Like what is said in the subject title, after 29-32 hours of continuous online up-time, internet blocked, spamming the refresh button or the F5 key result in partial web page load but is still useless unless its a full web page load else it would not even load the web page at all and will just appear blank, attempting to connect to Battle.Net or any other related internet stuff or youtube will not load or result in unusable partial web page load, I had to restart my computer to resolve the network issue and it has been happening ever since I updated from version 11 of Avast Free Edition to the current latest version.


Windows XP Pro SP 3
Avast Free Edition
Virus Definitions 161206-0
Program 12.3.2280 build 12.3.3154.23
Title: Re: [Network Issue] After 29-32 hours of continuous online up-time, internet blocked
Post by: Eddy on December 07, 2016, 11:03:04 AM
And what is showing that avast is causing this ?
There are tons of other possible causes.
Title: Re: [Network Issue] After 29-32 hours of continuous online up-time, internet blocked
Post by: REDACTED on December 08, 2016, 11:36:56 AM
When I check Event View in Control Panel,

Event Type:   Error
Event Source:   Service Control Manager
Event Category:   None
Event ID:   7011
Date:      2016/12/08
Time:      10:06:19
User:      N/A
Computer:   USER
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the avast! Antivirus service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Its the latest entry in the event log then after that web pages and stuff can only get partial loads, mostly is only text, sometimes text and pictures, sometimes blank page but have to refresh page or F5 a lot of times.
Title: Re: [Network Issue] After 29-32 hours of continuous online up-time, internet blocked
Post by: Eddy on December 08, 2016, 11:47:24 AM
I suggest to submit a support file to avast > https://www.avast.com/faq.php?article=AVKB33