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Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: REDACTED on December 23, 2016, 01:53:13 PM

Title: Activating Avast passwords
Post by: REDACTED on December 23, 2016, 01:53:13 PM

I just bought Avast password and succesfully installed on a windows 10 PC.
I am also trying to install on a windows 7 PC but I have the following problems:
- I use the avast procedure based on 4 steps
- When I try to activate avast passwords, the chrome and firefox extensions are not activated.
- If I continue the actviation of avast passwordby skipping step 3 (installation in chrome and firefox) I arrive at step 4 that says the activation is complete, but then the process starts again.

Title: Re: Activating Avast passwords
Post by: Tomáš Hellebrand on January 03, 2017, 11:23:26 AM

Hi pasquale.savino,

Aren't you using Remote Desktop?

Title: Re: Activating Avast passwords
Post by: REDACTED on January 03, 2017, 06:10:41 PM

Hi Tomas,
Thak you for your reply.
Yes, I am using remote desktop. Please, let me know if this could create the problem.
Pasquale

Title: Re: Activating Avast passwords
Post by: Tomáš Hellebrand on January 04, 2017, 09:43:01 AM

Hi pasquale.savino,

unfortunatelly we don't support Remote Desktop yet. If you need to use remote desktop, try TeamViewer instead.