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Non-English Zone => Italiano => Topic started by: Zio on December 24, 2016, 09:19:53 AM

Title: Aiutooo! Infezioni Mal
Post by: Zio on December 24, 2016, 09:19:53 AM
Ciao a tutti,

da alcuni giorni Avast, ogni 5 minuti, mi notifica con un messaggio pop-up che ha bloccato una minaccia. :-\
Infezione    URL:Mal
Processo   .....rundll32.exe

Ho fatto diverse scansioni con avast, anche all'avvio, ma non trova virus.
Ho scaricato superantispyware e dalla scansione mi trova ed elimina solo i coockies. :-[

Cosa posso fare per risolvere questo problema?
Vorrei evitare di formattare tutto se possibile.... :'(
Title: Re: Aiutooo! Infezioni Mal
Post by: Eddy on December 24, 2016, 09:54:51 AM
https://forum.avast.com/index.php?topic=53253.0
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 24, 2016, 11:32:29 AM
Ciao Eddy,
ti ringrazio per la veloce risposta. :)

Sono andato al tuo link...non conosco benissimo l'inglese...mi sembra di aver capito che devo scaricare 3 software, fargli scansionare il mio computer,  poi generare dei logs.txt delle scansioni ed allegarli ad un nuovo topic nella sezione 'virus e worms' del forum...
lì posso avere un aiuto da parte di alcuni 'Cacciatori di Malware'...

E' corretto?
Title: Re: Aiutooo! Infezioni Mal
Post by: giogio on December 24, 2016, 04:00:57 PM
Ciao
Avast è aggiornato? Che versione hai? La 12.4.2281?
Che versione hai di Windows? È aggiornato?
Hai già eseguito anche il browser Cleanup di avast?
Succede mentre hai aperto il browser?  Con altri succede?
Prova anche ad eseguire una scansione con MBAM free.
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 24, 2016, 04:46:27 PM
Ciao Giorgio,

Di Avast ho la versione Internet Security 12.3.2280 aggiornata.

Ho win 7 ultimate SP1 aggiornato.

Il browser Cleanup di avast non l'ho ancora provato....ora lo scarico...

Sì, succede mentre ho aperto il browser Chrome, devo provare se lo fa anche con Explorer...

Con MBAM free ho già provato.....

Intanto grazie!
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 24, 2016, 05:02:14 PM
Ciao,

il browser Cleanup di avast non ha trovato niente di dannoso,

possiedo il browser chrome aggiornato (Versione 55.0.2883.87 m)

Con Explorer al momento non sembrano comparire i pop-up di avast, ma devo testarlo un pò di più...
Title: Re: Aiutooo! Infezioni Mal
Post by: giogio on December 24, 2016, 07:25:10 PM
Se succede solo con chrome, prova a vedere se ci sono delle estensioni strane in chrome e nel caso rimuovile.  Se non hai nulla di strano, disinstalla chrome (prima sincronizza i tuoi preferiti nel tuo account gmail), riavvia il pc e reinstalla chrome
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 25, 2016, 11:53:41 AM
Purtroppo ora mi sono accorto che lo fa anche senza browser aperti...

...intanto Buon Natale :)
Title: Re: Aiutooo! Infezioni Mal
Post by: giogio on December 25, 2016, 12:07:23 PM
ciao
scarica farbar ed allega i log
https://forum.avast.com/index.php?topic=166413.msg1185101#msg1185101
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 25, 2016, 06:13:45 PM
Ciao,

ok ho scaricato e fatto la scansione...
allego i 2 files...
Title: Re: Aiutooo! Infezioni Mal
Post by: giogio on December 25, 2016, 06:49:40 PM
Ho allertato un malware removal specialist. Resta in attesa di una sua risposta
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 25, 2016, 06:58:17 PM
Grazieee! ;)
Title: Re: Aiutooo! Infezioni Mal
Post by: dbrisendine on December 25, 2016, 09:31:04 PM


FIRST >>>>

Please go to START (Windows Orb) >> Control Panel >> Uninstall a Program or Programs and Features and remove the following (if listed):

Yahoo! Toolbar

To do so, left clicking on the name once and then click Uninstall/Change at the bar above the list window. 

Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.


SECOND >>>>

(https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif) Fix with Farbar Recovery Scan Tool
(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif) This fix was created for this user for use on that particular machine. (https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif)
(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif) Running it on another one may cause damage and render the system unstable. (https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif)
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

Please attach it to your reply.

Tell me how you system is running now.  Thanks.
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 25, 2016, 10:26:03 PM
Hello dbrisendine,

I followed your instructions ...
I uninstalled yahoo toolbar
and then I made the fix with FRST.

For now it seems that everything is fine,  :D
I am attaching the fixlog.

I keep checking and let you know ...
Thank you!!!
Title: Re: Aiutooo! Infezioni Mal
Post by: dbrisendine on December 26, 2016, 04:44:43 AM
Actually, that Fixlist should have fixed the problem.  I will be monitoring this thread to see how it goes for you and your system.  Happy Holidays!!
Title: Re: Aiutooo! Infezioni Mal
Post by: Zio on December 26, 2016, 02:19:12 PM
Thanks very much, everything looks good! No warning from Avast! :D

Happy Holidays!!
Title: Re: Aiutooo! Infezioni Mal
Post by: dbrisendine on December 27, 2016, 02:21:40 AM


If everything else if fine for you (Avast is running / scanning with no warnings, etc.) then I will remove our tools and get you on your way ...


Clean up of Malware Removal Tools
Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.

(http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFix%20Standard%20Selection_zpswethifs1.png)
You can delete any log files left on your desktop as these are no longer needed.

==Some Tools to consider to help keep your system safe ==

Unchecky (http://unchecky.com/files/unchecky_setup.exe) is a small service that runs in the background to help keep those "extra toolbars" and tag along search engines from automatically installing.  By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.

CryptoPrevent (http://www.foolishit.com/download/cryptoprevent-installer/) is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system.  You can read the details about this program here (http://www.foolishit.com/vb6-projects/cryptoprevent/).

Also, consider keeping MalwareBytes Antimalware (http://www.malwarebytes.org/affiliates/g2g/mbam-setup.exe) in your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won't have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.

Lastly, if you use Firefox as your main web browser, consider adding the NoScript (http://noscript.net/) and uBlock Origin (https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/") add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.

You may also find some information and tips at this thread:
 How did I get infected in the first place? (http://www.geekstogo.com/how-did-i-get-infected-in-the-first-place/)
and
COMPUTER SECURITY - a short quide to staying safer online (http://"http://www.malwareremoval.com/forum/viewtopic.php?p=557960#p557960")


I'll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!