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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Jimmy9190 on January 01, 2017, 06:35:19 AM

Title: Sounds not working
Post by: Jimmy9190 on January 01, 2017, 06:35:19 AM

Hello everyone,

I have just downloaded Avast Free and the sounds do not work, the ones you hear when the database updates or when a scan is completed. I ran the EICAR virus test and got a virus warning window but there was no "threat has been detected" audio.

I do have sounds and voiceovers turned on in Settings. Other audio such as MP3 songs and embedded video work fine so I know my laptop and speakers are OK. I am only running the File Shield, Mail Shield and Web Shields, also enabled the Avast Online Security plugin for my Firefox browser. All other components are turned off. I am using Windows 10. 

Thanks for any help on this.

Jimmy

Title: Re: Sounds not working
Post by: Eddy on January 01, 2017, 11:20:45 AM

Sounds have been removed several years ago.

Title: Re: Sounds not working
Post by: DavidR on January 01, 2017, 03:09:58 PM

Quote from: Eddy on January 01, 2017, 11:20:45 AM

Sounds have been removed several years ago.

Then someone needs to tell avast as all of the options are there as are the sound .wav files.

Not to mention, a test in the eicar.com file give an alert and an audible alert.

Title: Re: Sounds not working
Post by: Jimmy9190 on January 04, 2017, 04:07:23 AM

I removed and reinstalled Avast, the sounds and their respective warning popups are working fine now.

Jimmy

Title: Re: Sounds not working
Post by: DavidR on January 04, 2017, 03:07:16 PM

Happy that it is working for you now. Thanks for taking the time to successfully conclude your topic.