Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: REDACTED on January 03, 2017, 06:15:32 AM

Title: subscription
Post by: REDACTED on January 03, 2017, 06:15:32 AM

I had bought a yearly subscription of secureline vpn with PapPal. Updated pc lost licence on reinstall. The three emails I have arent recognised by avast to request resend. What can I do?

Title: Re: subscription
Post by: Asyn on January 03, 2017, 06:24:39 AM

Contact support: https://support.avast.com/support/tickets/new

Title: Re: subscription
Post by: REDACTED on January 03, 2017, 06:34:16 AM

this needs an order ID which i dont have

Title: Re: subscription
Post by: Asyn on January 03, 2017, 06:47:18 AM

Quote from: t.p. on January 03, 2017, 06:34:16 AM

this needs an order ID which i dont have

Try it here: https://support.avast.com/support/tickets/new?form=3

Title: Re: subscription
Post by: Eddy on January 03, 2017, 09:47:22 AM

Already checked you avast account for the license ?