Avast WEBforum

Other => Odpad => Issues => Topic started by: REDACTED on January 11, 2017, 05:25:39 PM

Title: Refund Avast Cleanup
Post by: REDACTED on January 11, 2017, 05:25:39 PM

Hi, I wish to receive a refund for the product Avast Cleanup purchased on th 12/12/16 since I am not satisfied with its performance. My order number is #20558801762. Please let me know the procedure and the estimated time to receive the funds in my Paypal account. Thanks in advance for you response.

Title: Re: Refund Avast Cleanup
Post by: Eddy on January 11, 2017, 05:26:50 PM

https://www.avast.com/faq.php?article=AVKB24

Title: Re: Refund Avast Cleanup
Post by: karagiannis234 on December 11, 2019, 06:17:40 PM

A few days agoI was notified by Paypal that I was charged with the amount of 69.99 euros(TRANSACTION NUMBER 02P328824C765691P, INVOICE NUMBER 70095193100)  for a transaction that I have never authorized and never received any product or licence for your products.I have been using your free antivirus product for sometime now and I repeat that I have never consented to buying any of your products.
Please look into this matter and come back to me with your response

Title: Re: Refund Avast Cleanup
Post by: r@vast on December 12, 2019, 11:06:06 AM

Quote from: karagiannis234 on December 11, 2019, 06:17:40 PM

A few days agoI was notified by Paypal that I was charged with the amount of 69.99 euros(TRANSACTION NUMBER 02P328824C765691P, INVOICE NUMBER 70095193100)  for a transaction that I have never authorized and never received any product or licence for your products.I have been using your free antivirus product for sometime now and I repeat that I have never consented to buying any of your products.
Please look into this matter and come back to me with your response

Hi,

I will look into this and send you a PM.