Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: badass on January 16, 2017, 07:50:24 PM

Title: YOU ARE UNPROTECTED!
Post by: badass on January 16, 2017, 07:50:24 PM

I am getting this warning after my Thirty day Trial is over, but now can't seem to get back to Free Version?  Whent Through the Interface and chose Subscription>Buy Now>Switch Back To Free Version, but nothing happened, I'm still Unprotected.  I don't want the Paid Version right now.

Thanks, badass

Title: Re: YOU ARE UNPROTECTED!
Post by: Eddy on January 16, 2017, 07:54:08 PM

Remove avast completely and install the latest free version.

Title: Re: YOU ARE UNPROTECTED!
Post by: DavidR on January 16, 2017, 08:10:15 PM

Start by trying to uninstall avast as normal, during that process it may suggest going back to the free version, select that option.

If not then you will have to go through the complete reinstall that Eddy suggests.

Title: Re: YOU ARE UNPROTECTED!
Post by: badass on January 16, 2017, 08:28:29 PM

Okay, thanks for fast reply!

Title: Re: YOU ARE UNPROTECTED!
Post by: DavidR on January 16, 2017, 08:51:09 PM

You're welcome.

Title: Re: YOU ARE UNPROTECTED!
Post by: badass on January 17, 2017, 02:08:36 AM

I Down-Graded as suggested by Uninstalling via Programs and Features, and there was the Option to go back to Free Version, I did and it started very quickly.  Took a while but all went very smoothly, thanks again.

Title: Re: YOU ARE UNPROTECTED!
Post by: DavidR on January 17, 2017, 10:58:39 AM

No problem, glad that you have it resolved.