Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 18, 2017, 08:07:19 PM

Title: AVAST FREE -NO DROPDOWN OPTION FOR FULL SYSTEM SCAN
Post by: REDACTED on January 18, 2017, 08:07:19 PM

There is something seriously wrong with my latest version of Avast Free-
I had premium previously however was triple charged so did not renew.
Now I cannot do ANY Full System Scan at all! There is no option do do this
and no option other than Smart Scan.

In fact there is not even any 'Drop Down Menu' either. What the heck is going on
here?  Smart Scan takes 10 seconds to do a virus check- seriously !!  Where is the
option now to do a Full System Scan?

Can anyone on here enlighten me please?  I am thinking I have a phoney product ,
or a virus has disabled Avast and installed a SPOOF in it's place.

Any help would be appreciated.

Thank you in anticipation.

Title: Re: AVAST FREE -NO DROPDOWN OPTION FOR FULL SYSTEM SCAN
Post by: Eddy on January 18, 2017, 08:20:50 PM

https://www.avast.com/faq.php?article=AVKB177

Title: Re: AVAST FREE -NO DROPDOWN OPTION FOR FULL SYSTEM SCAN
Post by: REDACTED on January 18, 2017, 08:24:50 PM

UGGHHH!

Thank you....I feel like a dolt :(

Title: Re: AVAST FREE -NO DROPDOWN OPTION FOR FULL SYSTEM SCAN
Post by: DavidR on January 18, 2017, 08:30:57 PM

Don't feel too bad, it isn't exactly obvious that the Scan icon is going to offer other options.

Title: Re: AVAST FREE -NO DROPDOWN OPTION FOR FULL SYSTEM SCAN
Post by: REDACTED on January 19, 2017, 09:45:34 AM

Thank you David,

Yes I was rather stumped.
It is rather hidden away there.