Avast WEBforum

Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: REDACTED on January 25, 2017, 01:52:36 AM

Title: How to get refund?
Post by: REDACTED on January 25, 2017, 01:52:36 AM

A little bit teed that easypass has been discontinued for a year and they are still selling renewal licenses. I cant use the antivirus package because it interferes with the audio programs on my computer and I see no avast passwords only program. Other than filing a ticket is there a refund process or link to go through? Thanks.

Title: Re: How to get refund?
Post by: Asyn on January 25, 2017, 06:02:14 AM

-> https://www.avast.com/faq.php?article=AVKB24#artTitle (Orders and Renewals)

Title: Re: How to get refund?
Post by: Eddy on January 25, 2017, 09:19:08 AM

I don't see how/why avast passwords would interfere with audio.
They are two separate things and have nothing to do with eachother.

Title: Re: How to get refund?
Post by: REDACTED on January 25, 2017, 11:27:51 PM

Its not the password program, its the antivirus program that causes issues. Antivirus programs are not recommended for audio workstations. I made the mistake once of installing avast antivirus on my digital audio workstation computer and after loads of troubleshooting had to reinstall the OS. A lot of my hardware and software requires online access for updates and or authorization so I need password storage.  Easypass was a great solution, but now that it's only included in a bundle, it is not feasible to use avast passwords.

Title: Re: How to get refund?
Post by: Eddy on January 26, 2017, 07:29:54 AM

If it is. it has nothing to do with EasyPass, you posted in the wrong forum.