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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: RejZoR on January 28, 2017, 12:13:25 AM

Title: [2283] Cleanup Premium and Boot time scan stuck
Post by: RejZoR on January 28, 2017, 12:13:25 AM

Anyone else having problems with Cleanup Premium and Boot time scan getting stuck during the operational process? Cleanup Premium kinda gets stuck at 50% and Boot time scan is stuck at "Installing..." at around 5% and I can't even cancel it now. Want to be sure if it's my issue only or a global one experienced by other users as well.

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: YLAP on January 28, 2017, 10:37:46 AM

Can confirm it. My Cleanup never finishes the last Registry optimization step.

Not tested Boot time scan yet, chasing my own ghost at this moment :D

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: REDACTED on February 15, 2017, 09:46:31 PM

Same here , cleanup does not finish. Stalls at about 50%

Win 10
V, 17.1.2286
Build 17.1.3394.0

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: Asyn on February 16, 2017, 05:50:33 AM

Quote from: computech1 on February 15, 2017, 09:46:31 PM

Same here , cleanup does not finish. Stalls at about 50%

Win 10
V, 17.1.2286
Build 17.1.3394.0

Post/Ask here: https://forum.avast.com/index.php?board=63.0

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: REDACTED on February 17, 2017, 03:37:23 AM

boot-time scan stuck

https://forum.avast.com/index.php?topic=197198.0

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: GEORGEB21 on February 26, 2017, 02:53:22 PM

Same problem Cleanup Premium, cleanup stick at step 2 of 3, had a problem with smart scan stopping at RESOLVING ISSUES but that appears to be OK now. tried repairing AVAST didn't work. Avast know there is problem with the  SCAN engine and will issue a fix. A/W update

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: REDACTED on March 21, 2017, 02:15:38 AM

Same problem Cleanup Premium, cleanup stick at step 2 of 3!!!!!!!!!!!!! >:(

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: REDACTED on April 11, 2017, 10:16:49 PM

Me too - just paid for Clean-Up Premium, inserted the code,d gave it a go and am now stuck. 
After dozens of closing/reopening/retrying I once got it to Stage 3 (search engines) but it just stuck there and I can't even get that far again.

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: Asyn on April 12, 2017, 04:34:25 AM

Update to the latest version (17.3.2291): https://forum.avast.com/index.php?topic=199715.0

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: REDACTED on April 12, 2017, 04:43:40 AM

Thankyou Asyn .... that is the version I have installed.

Off to read the thread you linked to right now :)

Title: Re: [2283] Cleanup Premium and Boot time scan stuck
Post by: REDACTED on May 04, 2017, 11:51:51 PM

Premium Clean Up is stuck in Step 1.  I am running ver 17.4.2294.    Suggestions?