Avast WEBforum
Other => General Topics => Topic started by: Barr_y on February 27, 2006, 01:16:03 PM
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A friend of mine has written to me this morning with a problem she is having with Avast not checking all her email accounts and this is what she says.
"Remember how I told you about avast email scanner only scanning one of the accounts, I looked on the forums and it tells you to change the settings, however when I try it mucks up the lot. There must be a simple reason why, but I seem to be missing it. so, now it only protects 1 email account. It is driving me up the wall as it used to work on my XP computer"
Any ideas as to what is going wrong please.
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avast! works with multiple smtp/pop servers and can protect as many pop3/smtp server accounts as you want:
With 98\Me:
1. Configure your email accounts to work without the antivirus and test them.
2. If everything is fine, close all your email clients (programs).
3. Start Menu > All programs > avast antivirus > Mail Protection Wizard
4. Follow the non Outlook/Exchange option (i.e., the second one).
You can choose the supported email programs and select all the accounts
(even the ones created in the future).
5. Configure your email accounts to use avast! as antivirus.
With XP:
With Windows 2k\XP, avast 4.5 has a new mail detection that will work automatically. Please, set up your email account just as avast does not exist. It will detect the pop3/smpt/imap ports and scan your messages. Can you make a try and see if it's ok? Thanks.
New email detection is automatic and do not require user interaction. Anyway, spam killer applications need manually change email account settings ;)
Note: the pop/smtp default servers are just the 'default' ones. They would be used to send files to Alwil Software (for virus analysis, for instance) and in special email accounts configurated to use 'default' servers.
Hope this helps.
More information here: http://forum.avast.com/index.php?board=9;action=display;threadid=4818;start=msg34754#msg34754
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Hi Tech thank you for that information, I will forward on to my friend to see if she can rectify the problem with these instructions.
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Hi Barr_y,
Is it possible that only one of her e-mail accounts is pop3 and the rest are
online e-mail accounts like hotmail or yahoo or gmail?
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Hi Bob Thank you for your reply. Avast used to protect all her accounts once, so I think she must have had Pop3 before. The trouble at the moment her M/B has blown up twice so it could be a bit more than an Avast problem. I have sent her all what Tech said so I will wait for her to reply to see how she gets on.
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The trouble at the moment her M/B has blown up twice ......
Huh? Does M/B mean motherboard and how could it blow up twice? ???
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Duh!! what do you think M/B means, or perhaps you would like another word like Mobo, or possibly Motherboard. I had the help she needed from people that can help, I don't need crackpot remarks. Read her words for you to understand, maybe.
My computer had the faulty motherboard and I contacted the manufacturer and they replaced the board for me. While I was away, my husband fitted the motherboard and the computer ran beautifully, everything was great, ...until it died again, after about 15 minutes. He had tested the PSU and CPU was OK. Maybe it is a dodgy PSU...who knows ..any thoughts?? I am now in the process of sending off the 2nd board,
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Duh!! what do you think M/B means, or perhaps you would like another word like Mobo, or possibly Motherboard. I had the help she needed from people that can help, I don't need crackpot remarks. Read her words for you to understand, maybe.
When you come seeking help it is easier to bite your tongue or count to ten and just say 'motherboard,' much quicker, rather than lash out with the crackpot comment.
It doesn't achieve anything, and it may possibly stop at least one person from offering help in the future, which would be your loss.
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Thank you for that remark David. I did ask for help and received good advice from people that like to help. Sorry if there is always some wisecrack person that likes to put their useless two penneth into a perfectly understandable posting. I promote Avast Antivirus on my own web site and would never input useless remarks to anybody that asks my advice and help. Perhaps you should be writing to these people that have no input at all instead of people like me that always says please and thank you for help that is given.
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Barr_y, sorry, but your reaction is rather stupid and inadequate. Nobody knows all those acronyms used on the net, and people often write with typos and incorrectly here, so there's nothing wrong about asking to make sure - especially when they're trying to help.
Don't know why you feel like spending so much time with useless reactions to one simple question, that may have been answered with one word.
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Hi I can't believe what I am reading here. Surely you can read my posting and see that I actually got all the great help I needed for my friend. Do you believe that people won't answer a plea for help? I think it would be the other way round and people won't ask for help here in case of being ridiculed or belittled with no positive input, like so many other forums I have been into and read the rude and insulting posts people like to input. Please don't refer to me as stupid either, that I am not. Also I use spell check even if a web site forum doesn't have one by copying and pasting into my own Outlook Express, very simple. I am sure a lot of people might agree with me on this subject, if they would only support what I am writing.
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Thank you for that remark David. I did ask for help and received good advice from people that like to help. Sorry if there is always some wisecrack person that likes to put their useless two penneth into a perfectly understandable posting. I promote Avast Antivirus on my own web site and would never input useless remarks to anybody that asks my advice and help. Perhaps you should be writing to these people that have no input at all instead of people like me that always says please and thank you for help that is given.
CharleyO is everything but "wisecrack person". He is a respectable forum member as well as long time forum regular. I personally do not see anything wrong inside his reply to your posts. He simply asked you a question, just because IT IS unbelievable that motherboard can be burned twice. You burn it once, and you're done... all you have to do is to get yourself a new one... as simple as that. CharleyO simple didn't know that you weren't talking about the different motherboard, second, new one. He thought you were talking about the same motherboard being burned twice.
Again, CharleyO didn't mean anything wrong with his reply, I am 100% sure. He is just not that kind of guy you are referring to. I know him very well and many people in this forum knows him very well... if you were hanging here long enough, you would know that too. ;)
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Barr_y, I didn't refer to you as stupid, but to your reactions.
Yes, I can read your postings - and that's exactly why I don't understand the need for the offending comments you appended; they were absolutely unnecessary.
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Thank you for all comments. But my advice when reading a perfectly normal request for help and practically seeing the conclusion with my comment to bob 3160, and for someone like respectful CharleyO who has posted 1036 post and doesn't recognise an abbreviation of motherboard. I personally would not have posted into the posting, just read it with interest.
I do like Avast and will help people where I can, but I will surely not bother to ask in a forum where anybody can butt in and not make any positive input. I won't be inputting to this post again so save your writing skills for somebody else that asks for help.
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Abbreviation or not, you should have posted a full word... it's not like it's an unbelievable long one anyway. Or you are just being too lazy to do that and still expecting from people to bother with your problems ? One thing do not forget though... we are helping here for free. We are spending our precious free time to help people like you, so you should respect that. And when someone asks as simple question as CharleyO asked you, you shouldn't react like you did. That attitude will not bring you any good. ;) You could've realized it by now.
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Barr_y,
But my advice when reading a perfectly normal request for help and practically seeing the conclusion with my comment to bob 3160
My question to you was going to be:
Was her MB (Mother Board) repaired or reconditioned and then it broke again?
But, since CharleyO already asked, I didn't bother.
The attack on CharleyO for asking a valid question was totally uncalled for.
The quote from your friend regarding the second MB wasn't revealed till after the attack.
Help here is freely given. All the facts take some of the guessing game out of answering a problem.
Insulting someone who is trying to solicit more information in order to further assist you, only turns our desires to continue helping you
(or any one else with the same type of attitude) off.
Next time you need help, please put yourself in the other persons shoes before jumping to conclusions.
Thanks, and again, welcome to the forum.
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Hello Barr_y,
I am sorry for the mis-understanding you have of me. I asked the question because many who come here seeking help do not always use abbreviations in the correct way or use standard abbreviations for a non-standard meaning. One reason for this is that many who come here do not have English as their native language like you & I and so, some standard abbreviations do not mean the same to them. Many who come here use on-line translators to read the posts here and sometimes those on-line translators do not translate abbreviations correctly or not at all. :P
Before now, I did not know how computer proficient and expressive you are. Now, I know and wish I did not know. You also do not know me nor how much I understand. Yes, I know the standard abbreviation for a motherboard is m/b and probably knew this long before you did. I could have been (but am not) a newbie who was trying to understand an abbreviation a newbie might not be sure of. Remember this, we try to help everyone on this forum and not just those who know (or think they know) a lot but are still stuck with a problem they can not solve. You were once a newbie and had to learn. Perhaps you are still learning. I hope you are. I know I have learned much from this topic. :)
Your statement indicated a single m/b had blown up twice. A m/b might be repaired after some non-essential component has failed. But, for most of us, "blown up" would indicate complete and non-repairable failure. Hence, my question was meant to be positive in order to clarify the statement you incorrectly made. Had you written something like ... "The trouble at the moment her M/B's have blown up twice" ... OR ... "The trouble is at the moment she has had 2 m/b's blow-up" ... then the statement would have been clear to a "wisecrack person" like me and to newbies who often search these posts looking for information. By itself, M/B is singular but M/B's (or M/Bs ... though this could confuse some) would be plural. :-\
Please accept my apology for interferring in your problem. You can rest assured that, if in the future you decide to post on this forum again, I will remember your name and I will never interfer with your problems again ... even if I know the answer you need. Though you have been very rude to me, I sincerely hope you learn something positive here and elsewhere on this forum. :)
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To the other forum members,
Thank you for your input and my apologies to each of you, and the forum as a whole, that this happened because of my post. I only wanted clarification so that all who visit this forum might understand and learn. :D
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I am sorry for the mis-understanding you have of me. I asked the question because many who come here seeking help do not always use abbreviations in the correct way or use standard abbreviations for a non-standard meaning. One reason for this is that many who come here do not have English as their native language like you & I and so, some standard abbreviations do not mean the same to them. Many who come here use on-line translators to read the posts here and sometimes those on-line translators do not translate abbreviations correctly or not at all. :P
I'm included on these guys... I did not understand M/B at the first time. I do not consider myself as stupid.
To the other forum members,
Thank you for your input and my apologies to each of you, and the forum as a whole, that this happened because of my post. I only wanted clarification so that all who visit this forum might understand and learn. :D
For sure, no need to apologise as you did what I'll do if I were here few moments before you.
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Hi
Charley0 thank you for writing your posting I appreciate it very much. The one good thing that might come out of this is it might make people think twice before entering into a posting with negative comment which happens in nearly every forum I have visited. I like helping people and my own web site will show this. The question I posted here was for somebody that has become a friend and downloaded Avast from my site like a few others have. I expect you can see from my posting I was very pleased with the replies I had and posted them on to her. She read the postings here and this is what she thought of the response I had.
"Hi Barry,
Thanks for your email, I did read the thread on the forum... I am amazed by their response, honestly..how can they be so rude. I can fully understand your response. Just forget about it, don't waste your energy
I do have a good knowledge of computers and am 10 years older than you. I have just read Techs remarks added to this posting and can't understand his comments either. I was pleased with his original reply and thanked him, something a lot of people do not do nowadays.
I just wish you had added a bit more to your original input so I could have had a better understanding as to what you were getting at. I apologise to you and hope this will help other people in thinking what they want to say before posting.
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What should be learned from this is:
Never jump to conclusions,
Don't use abreviations,
Never assume anything.
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Hi bob3160
Thank you for last input, but before I leave I would just like to say how many of you have never abbreviated anything in your postings
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Here are a few of the very minor ones. I have put the full name just in case someone doesn't know what they stand for or has never ever used them in a posting. (I think not}
DVD Digital Video Disc
CD-ROM Compact Disk - Read Only Memory
Kb Kilobit
MB Megabyte
MIDI Musical Instrument Digital Interface
MOBO Mother Board
MP3 MPEG Audio Layer 3
RAM Random Access Memory
I do not think there would be one of you. that haven't used these abbreviations and if you have shame on you.
I feel sorry for somebody who I respected for his helpful answer for my friend and using a computer username of Tech, who found M/B (motherboard) so hard to fathom out especially with15,266 postings to his name.
I thank CharleyO for his posting and would say you seem a really nice chap. I am also sorry you all reacted to something that was concluded in my mind by the 5th posting. I feel really sorry for all of you.
I hope you treat other people that visit this forum with a little more respect that are courteous with there thanks and not all gang up on them and put them off from ever coming back.
I am not one of those type of people though, because I can always hold my own.
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This is just a quick one for S.Z.Craftec I also give all my free time in helping people and visit their houses to help them out, all for free and never want anything in return. I am just pleased that at my age I am able to do it. I even upgrade their computers for them. I just don't sit down and give advice which is easy if you have the right answers. I am a hands on free guy in my local area and I love doing it.
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You still don't get it Barry, yes we all use abbreviations, but when asked what they mean we don't fly off the handle calling the person a crackpot by implication of your comment "I don't need crackpot remarks".
I'm sorry that you think we are all ganging up on you, no one has been discourteous or disrespectful of you, we simply didn't agree with your interpretation of CharleyO's post and your negative (IMHO) attack on him.
Now, if that were you that was attacked in the same way not CharleyO, we would do exactly the same and speak up for you.
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This is just a quick one for S.Z.Craftec I also give all my free time in helping people and visit their houses to help them out, all for free and never want anything in return. I am just pleased that at my age I am able to do it. I even upgrade their computers for them. I just don't sit down and give advice which is easy if you have the right answers. I am a hands on free guy in my local area and I love doing it.
Yes and that's a really nice thing to do Barr_y... besides I work for a huge corporation and working on three unbelievable large projects in the same time, also working of complete redesign of one of the best freeware mail checking utilities out there, trying to help as much as I can in avast! forum, and in the past doing all those skins and avatar work for my forum friends as well as for some others I've actually never met in my life... I also help all my neighbours with their PC problems (being a computer technician for last 15 years, I guess that's in my blood). And that's not the only thing... I don't charge it, and never did. I also take care of two other computers over the sea (Atlantic), remotely, so as you can see, there is always some time aside for everything, and if you organize things nicely you can manage to do anything you imagine. But you need to have patience, and not jumping to conclusions about some people just like that... forums and personal messaging thingies are always like that. You can't see the other side, so you have no clue what face expressions people use... therefore, very easy to misunderstand someone's post or message. People who use these things for a long time, they already know that.
Oh, almost forgot, among all those things... family is on the first place, and I manage to find some time for them too... actually, they are at first place, most important, my task number one... everything else falls to a second place and it is how it should be.
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I have just read Techs remarks added to this posting and can't understand his comments either. I was pleased with his original reply and thanked him, something a lot of people do not do nowadays.
I'm not ungrateful and I thank the ones who recognize my trying to help.
If you do not understand my post I'll rephrase: I did not know the abbreviation M/B or MOBO as being related to motherboard. I do use abbreviations in my posts by I can't be nervous, angry or rude if any other user does not understand my writtings. Sometimes my posts are too 'technical' and I need to rephrase. Can you understand my point of view?
I'm sorry that you think we are all ganging up on you, no one has been discourteous or disrespectful of you, we simply didn't agree with your interpretation of CharleyO's post and your negative (IMHO) attack on him.
But you need to have patience, and not jumping to conclusions about some people just like that... forums and personal messaging thingies are always like that. You can't see the other side, so you have no clue what face expressions people use... therefore, very easy to misunderstand someone's post or message. People who use these things for a long time, they already know that.
I think I don't have to write more. I agree with them.
Oh, this is not personal. If you can, and want, I'll be glad that you keep around avast forums to help ;)
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Hi Barr_y,
Thank you for your post about me. I appreciate it. No one wants you to leave and knowing the people here as I do, I can not believe they met it as ganging up on you. It is just that they know I am not a wisecrack. They know that if I ask a question, no matter how simple it might appear to be, it is for a reason as I mentioned in my last post.
As Tech mentioned above, his post are sometimes too technical for beginners. I try to do just the opposite ... state things simple for those beginners. As a matter of fact, it was within the past week that I re-wrote something Tech and DavidR was telling a non-English speaking person (French or German, I think, and maybe a beginner) who did not understand from their technical short-hand. I gave a simplified, detailed step-by-step set of instructions on how to accomplish the solution. This person understood then and the problem was solved.
Also, what Tech meant was that when he first came to this forum a few years ago, he did not know M/B means motherboard because he is one of those here whose native language is not English. He certainly knows what it means now. :)
So, everyone, let us let past be just that ... past & gone ... and start again. :)
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OK thank you everyone for all your inputs to this posting. I have your message now and would please say if you are going to ask a question, please explain exactly what you would like to know in whatever language you can and as clearly as possible. I will do my best to interpret it with my knowledge of using the Internet. I am glad CharlyO had such a good response; I know I would like him immensely. So lets hope this will close this posting. If my friend finds out what is happening to her motherboard I will surely let you all know, plus she can get Avast to check all her accounts again as I first came here to try and help her with.
Vielen Dank für Ihre Eingaben
Es tut ich Leid für den Schwierigkeit diesen Aufstellen hat verursacht
Ringraziarla per le sue entrate
Sono spiacente per la difficoltà che quest'affiggere ha causato
Gracias para sus entradas
Sono spiacente per la difficoltà che quest'affiggere ha causato
Bedankt voor alle uw inputs
Ik ben droevig voor de moeilijkheid deze versturen heeft veroorzaakt