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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: NetbookUser on February 08, 2017, 03:36:45 AM

Title: Avast 17 UI too high for Netbook's 1024 x 600 screen? (FIXED!)
Post by: NetbookUser on February 08, 2017, 03:36:45 AM
Today Avast updated automatically to 17.1.2286 (build 17.1.3394.0)
New UI is much longer than 600 pixel screen height.
No option to change Netbook screen resolution
No option to change Avast UI size.
So can't access 'Settings' menu!
Please advise - any hacks?/reinstall Avast 12?(how?)/move to other AV?(recommends pse)

Not very bright guys!  Devs/Beta testers asleep at the wheel?
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Asyn on February 08, 2017, 05:20:38 AM
So can't access 'Settings' menu!
Hi, you can resize the settings menu.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 09:48:17 AM
Hi Asyn,

I can't even SEE the settings menu - it's off the bottom of my screen.

Please explain exactly how I "can resize the settings menu" I can't access?????

Much better would be to resize whole UI so it is all on my screen!!!!!
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Asyn on February 08, 2017, 09:49:46 AM
Please post a screenshot.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 10:05:34 AM
Screenshots of AVAST 17's over length UI on 1024 x 600 pixel Netbook size screen!

Useless! D'oh!!!!!
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Hopper15 on February 08, 2017, 10:07:27 AM
So can't access 'Settings' menu!
Hi, you can resize the settings menu.

Where do you go after you click settings?  I browsed around and didn't see where I can resize.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 10:14:06 AM
@Hopper15

Lucky you!  I've yet to even SEE the Settings menu!!!!!
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Asyn on February 08, 2017, 10:16:29 AM
Screenshots of AVAST 17's over length UI on 1024 x 600 pixel Netbook size screen!
Hi, hide the taskbar.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 10:19:01 AM
@Asyn

Please look at both screenshots posted above - lower one is with taskbar hidden - Settings menu still offscreen!

Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Asyn on February 08, 2017, 10:29:37 AM
Strange, I reported it for you.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 10:47:08 AM
@ Asyn  Thanks very much for reporting! :)

I don't have much hope though... :(

 ...I've already trawled through the Avast 17 Beta threads and several mentions that new Avast 17 UI would be 'too long for small screens' (e.g. Netbooks with max 600 pixel screen height) during Beta testing of various Release Candidates... so IMHO Devs have had plenty of forewarning and deliberately chosen to ignore those of us with small screen?

I guess AVAST no longer want Netbook owners to use their product for some unfathomable reason?  Pity. :(
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Eddy on February 08, 2017, 10:53:55 AM
Indeed strange.

You see less of the GUI if the taskbar is hidden then you do when it is not. :-\

And on a note :
Silly marketing department is doing it again.
I get the same offer but with up to 75% discount...  ::)
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 11:56:18 AM
Indeed strange!

But makes whole upgrade to AVAST 17 a useless piece of junk for us small screen users!

Please advise best way to reinstall last AVAST 12 offering - v12.3.2281 I think?

Is this available on AVAST site somewhere?

Or do I need to go to 3rd party - FileHippo, etc?

 
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 12:28:16 PM
Anyone from AVAST team out there?

I see 'kolar' (AVAST team Jr Member) is responding to other 'minor' problems in minutes?

HELP!
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Eddy on February 08, 2017, 12:34:06 PM
Have patience.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: neophil78 on February 08, 2017, 12:57:28 PM
Same trouble here and already mentionned in main Avast thread !!!!
Hoping for a new resizable UI !!!!!!!!!!!!!!!
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: MartinZ on February 08, 2017, 01:05:29 PM
Hi, sorry for the trouble. We will fix it in next version. There is a workaroung how to get to the settings via tray icon->About.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Alan41238584 on February 08, 2017, 01:24:44 PM
Yeah, I have the same problem.

I'm using the "AltWindowDrag" utility as a work-around to get to the bottom of the first Avast window and bring up the settings window - which you can indeed re-size.

Why not make the first window resizable as well?
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 01:46:03 PM
Thanks MartinZ, Alan41238584, and all,

Thanks for suggestions - tray icon 'workaround' will suffice for now! :)

I'll look forward to proper 'fix' in next version with pleasure. :D

Kinda surprised this 'howler' slipped under the radar though?  Having Beta tested for a couple of FOSS progs over the years basic UI sizing and accessibility from all likely platforms and OS' is pretty much testing 101 and shouldn't even get to RC version?  Hmm...

Thanks for also for 'AltWindowDrag' utility suggestion - will investigate.

IMO Netbooks are still great fun but slow Atom chip and Intel's regrettable hard limit to max 2GB Ram really needs lightweight, minimal AV.  Avast previous version was just right.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: jc836 on February 08, 2017, 03:25:00 PM
The main screen cannot be resized.  I spoke with AVAST and that is what it is according to the support person.  There is at least 1 sub screen that can be resized.  Your only option would be to change your "personalization settings.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on February 08, 2017, 05:58:49 PM
@jc836

Quote
Your only option would be to changed your "personalization settings.

How exactly?

AFAIAA you can't 'personalize' more pixels out of thin air - max screen resolution is whatever it is.

On most Netbooks that is 1024 x 600 pixels - new Avast 17 main screen is 768 pixels or more high = poco problemo! Grrrr!

Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: DavidR on February 08, 2017, 06:55:30 PM
<snip>
Kinda surprised this 'howler' slipped under the radar though?  Having Beta tested for a couple of FOSS progs over the years basic UI sizing and accessibility from all likely platforms and OS' is pretty much testing 101 and shouldn't even get to RC version?  Hmm...
<snip>

This howler has been around for years and I've been hurting my head banging it on this brick wall. Worse still is the off-line installation file it is even bigger and not resizeable.

<snip quote>

AFAIAA you can't 'personalize' more pixels out of thin air - max screen resolution is whatever it is.

On most Netbooks that is 1024 x 600 pixels - new Avast 17 main screen is 768 pixels or more high = poco problemo! Grrrr!

There is actually a way (hack) to do that I raised my Acer Aspire One to 1024X768 or 1152X862 (from the default 1024X600), it looks like crap but for a short time it gets the job done and you can switch back.

Bob3160 told me how some time ago, but I forgot exactly how I did it.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: bob3160 on February 08, 2017, 11:17:54 PM
Hello David,
I had to do some searching but think this is what you had in mind:
https://www.youtube.com/watch?v=yM0SQyuk7_4
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: DavidR on February 08, 2017, 11:34:58 PM
Hello David,
I had to do some searching but think this is what you had in mind:
https://www.youtube.com/watch?v=yM0SQyuk7_4

Thanks for joining us Bob.

That certainly looks like the method I used (on my win7 netbook) and worked well for the large avast installation window. I just hadn't documented it for future reference. It's a good job you keep all of your old video clips.

Hopefully this will help NetbookUser with his problem, at least until avast do something about the massive UI and installation screen.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: Asyn on February 09, 2017, 07:44:11 AM
@ Asyn  Thanks very much for reporting! :)
You're welcome. :)
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: bob3160 on February 09, 2017, 02:26:03 PM
Hello David,
I had to do some searching but think this is what you had in mind:
https://www.youtube.com/watch?v=yM0SQyuk7_4 (https://www.youtube.com/watch?v=yM0SQyuk7_4)

Thanks for joining us Bob.

That certainly looks like the method I used (on my win7 netbook) and worked well for the large avast installation window. I just hadn't documented it for future reference. It's a good job you keep all of your old video clips.

Hopefully this will help NetbookUser with his problem, at least until avast do something about the massive UI and installation screen.
It doesn't fix the Avast size problem it simple changes your devices resolution so that it's able to accept the large Avast UI. :)
There's always more than one way to fix any problem. :)
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen?
Post by: NetbookUser on March 29, 2017, 10:16:35 PM
Thanks to Avast Team for promised "proper" fix! :)

Today's update to Program version: 17.3.2290 (build 17.3.3443.0) has lovely new main window that neatly fits on my old Netbook's (Acer Aspire One) default 1024x600 max native screen resolution.

The 'Settings' menu is once more on screen - no more workaround!

Thanks again,

BZ
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen? (FIXED!)
Post by: Alikhan on March 29, 2017, 10:34:07 PM
Hi,

That's good to hear.

PS: This was fixed in 17.3.2288.
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen? (FIXED!)
Post by: NetbookUser on March 29, 2017, 10:50:29 PM
Hmm!  Not quite sure what happened with earlier fix in 17.3.2288 - maybe I just failed to notice and kept on using workaround - certainly noticed today as reboot required so was forced to look at main window again!

Never mind - all's well that ends well. :D

PS.  If only could say the same for Brexit.  A Remorseful Day, a new Black Wednesday. :(
Title: Re: Avast 17 UI too high for Netbook's 1024 x 600 screen? (FIXED!)
Post by: bob3160 on March 29, 2017, 10:52:20 PM
Hmm!  Not quite sure what happened with earlier fix in 17.3.2288 - maybe I just failed to notice and kept on using workaround - certainly noticed today as reboot required so was forced to look at main window again!

Never mind - all's well that ends well. :D

PS.  If only could say the same for Brexit.  A Remorseful Day, a new Black Wednesday. :(
No politics please. :)