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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on February 08, 2017, 05:09:40 PM

Title: Scan percentage doesn't change on the scans (and other problems)
Post by: REDACTED on February 08, 2017, 05:09:40 PM
Hello everyone.

I just updated both my laptop and tablet to the latest version of Avast.
I had problems with both of them, so I made a clean installation in both devices.

Now, the tablet has a problem when scanning (with the full scan), because when it starts, the scan percentage doesn't change the value. Apparently, the scan still completes (because you can see the results in the scan history), but you don't receive any notifications, sounds, anything. This doesn't seems to happen in the laptop.

Now, I will do a small list of problems (or bugs) that I have foound until now.



EDIT:  I discovered a "fix" for the bugged scan.
If you close and reopen the Avast window, it will show the current percentage, but to update the value, you ahve to keep closing and opening it.
Title: Re: Scan percentage doesn't change on the scans (and other problems)
Post by: RejZoR on February 08, 2017, 05:15:59 PM
The scan % does change, but in the beginning it needs some time to enumerate amount of files/folders. Once it does that, % will show.

Or are you saying it never shows correct % even when doing full system scan and leaving it to complete?
Title: Re: Scan percentage doesn't change on the scans (and other problems)
Post by: REDACTED on February 08, 2017, 05:20:18 PM
The scan % does change, but in the beginning it needs some time to enumerate amount of files/folders. Once it does that, % will show.

Or are you saying it never shows correct % even when doing full system scan and leaving it to complete?

Unfortautely, in my case, no.
As a test, I started the full scan and leave it there, with the Avast window open.
Normally, a full scan takes about 30 minutes to complete.
After waiting for 1 hour and 30 minutes, I came back to see the results and the percetange was still at 0%
But if you go to the scan history, there will be the scan results.
Title: Re: Scan percentage doesn't change on the scans (and other problems)
Post by: REDACTED on February 09, 2017, 06:18:25 AM
question are you possible running zemana i dont see it in your sig but im curious? someone else had this issue and as soon as they disabled zemana the scan finished perfectly fine.
Title: Re: Scan percentage doesn't change on the scans (and other problems)
Post by: REDACTED on February 09, 2017, 06:25:57 AM
question are you possible running zemana i dont see it in your sig but im curious? someone else had this issue and as soon as they disabled zemana the scan finished perfectly fine.

Never heard about that program. But no, I'm not using it.
But I discovered a "fix" for it.
If you close and reopen the Avast window, it will show the current percentage, but to update the value, you ahve to keep closing and opening it.