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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: thrasher2 on February 09, 2017, 08:30:59 AM

Title: Cannot access router via http after update to 17.1.2286
Post by: thrasher2 on February 09, 2017, 08:30:59 AM

Hello!

Just updated to 17.1.2286, after some "intellectual scan" I've got message that my router is vulnerable to some... exploits.
After that i cannot acces my router from any device. Both Ethernet or Wifi.

Title: Re: Cannot access router via http after update to 17.1.2286
Post by: NON on February 09, 2017, 12:27:12 PM

Hello thrasher2, welcome to the forums.

Have you tried rebooting (i.e. plug its power out, wait a minute and plug it in again) of your router?
Some routers might have problems with "Wi-Fi inspector", which also run in "Smart Scan" ("intellectual scan" you said).

Title: Re: Cannot access router via http after update to 17.1.2286
Post by: Alikhan on February 09, 2017, 12:43:17 PM

If after router reboot the issue occurs again or doesn't fix...

You will need to remove the Wi-Fi Inspector component.

Avast isn't entirely to blame for this situation. Some ISP routers lock out when they are scanned for vulnerabilities, default passwords etc.

Title: Re: Cannot access router via http after update to 17.1.2286
Post by: thrasher2 on February 09, 2017, 03:01:00 PM

Tried rebooting, unplugging for several minutes, etc. Still can't access web interface of router.
Probably I have to return router to factory settings.

Turned Wifi inspector off.